1. Assessment in Action: A Journey toward Transforming an Academic Library's Value Danielle Theiss Dion Library Director, University of Saint Mary formally of Rockhurst University

2. One of 28 Jesuit institutions
Kansas City, Missouri
3,000 students
76% undergraduates
13:1 Student-Faculty ratio

3. Members chosen for their experience with library instruction , assessment, mission and Ignatian pedagogy.
Research, Learning and Assessment Librarian (Danielle Theiss) is team leader
Faculty members from each of our 3 schools: English Department (College of Arts and Sciences) (John Kerrigan), Helzberg School of Management (Turner White) and Graduate and Professional Studies School-Education Department (Mandi Sonnenberg)
Brought in additional members of the English faculty throughout the project (Dan Martin and Jason Arthur)
Sought support for project during face to face meetings with English faculty
Office of Institutional Effectiveness Assessment Coordinator (Annalisa Gramlich)
Library Director is the second tier team member (Laurie Hathman)
Rockhurst AiA Team

4. Rockhurst AiA Team Collaboration

5. Research Question Question:
What is the impact of library face to face and online instruction on students in English Composition 1120 or 1140?
Action:
Students in English Composition 1120 or 1140 will receive a combination of face to face and online instruction through the use of live instruction and webchat services.

6. Rockhurst AiA Study Benchmarks
60% of sources in bibliographies will be from scholarly journals.
70% of sources in bibliographies will be post
Students’ attitudinal scores will be 10% higher from the pre-survey to the post- survey.

7. Rubric

8. Pre and Post Survey Assessment Tool
A nine question pre/post assessment survey instrument was collaboratively developed by the team during fall 2013 and administered during Spring 2014 to multiple first year experience English Composition sections by Danielle.
7 classes (6 faculty members)
Approximately 140 students
Pre-survey responses:
126 usable responses
Post-instruction survey responses:
Approximately 77 usable responses

9. Pre-survey Results
59% reported no previous attendance in a class where a librarian teaches about doing research
78% reported they were satisfied to very satisfied with library instruction they received on how to use library resources
76% reported they have never used a library research guide (we have LibGuides)
83% reported they were satisfied to very satisfied with their interactions with the library
49% reported they use the library’s website and databases to do research for course papers or projects

10. Post-survey Results
87% reported they were satisfied to very satisfied with their interactions with the library – increase of 4%
64% reported they had asked for help at reference desk – increase of 14%
90% reported they were satisfied to very satisfied with library instruction on learning how to use library resources. – increase of 12%
87% reported they use the library’s website and databases to do research for course papers or projects – increase of 38%
*not complete data set

11. Unexpected Results Spring 2014 semester over 500 chats with
patrons – an increase of 19% from spring 2013

12. Future Initiatives
Conduct similar assessment project with the business school first year experience students in 2014/15
Train additional librarians to conduct
assessment related projects with the training from AiA
Collaborate with additional faculty and other departments
Monitor virtual reference interactions for instruction impact
Incorporate possible ideas from the Framework for Information Literacy into the research assignment

13. More information? Contact
Danielle Theiss Dion, University of Saint Mary Library Director or
Laurie Hathman, Rockhurst University Library Director