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Published byMyles Jones Modified over 8 years ago
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Conversation Ready ICA Steering Meeting May 14, 2013 Presentation by Lauge Sokol-Hessner and Jennie Greene
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What is Conversation Ready? Reason for action Challenges Multiple conversations, places, times, providers/staff Paper documents High-stakes information Team Vision – Centralized place – Standard processes to collect, verify and share this data
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Core business requirements Advance Care Planning shared mental model Data quality Audit trails Verification processes Transparent, modifiable Accessible from a variety of systems Built for busy users Intuitive, fits existing workflows Facilitates care by supporting Conversations
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Linking from OMR profile page Current Proposed
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Advance Care Planning Proposed Advance Care Planning Sheet
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Current HCP process
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Current HCP verification process
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Advance Care Planning documents Current – Time/effort on Advance Care Planning documents – But we never “capture” them – Future providers are unaware of their content – Lost value, no shared mental model Ideal – Capture documents – Bring them to users across the spectrum of care
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Document management, version control Health care proxy Advance Health Care Directive Other DNR/MOLST Provider/staff initiate capture – Indexing, peripheral vs. central scanning Version control and verification – Push back to provider to finish the process Future verifications as needed
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Current Test Results Tracking interface 11 Document/PDF Task assignment Audit trail
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12 Current Test Results Tracking interface Action and Status options
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Proposed document management interface
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Document Action and Status options Task assignment Audit trail
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Proposed Advance Care Planning Sheet
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Proposed document view interface
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Having the Conversation with the right people Current – Patient knows who is important More than just healthcare proxy – No way for providers to capture this information in OMR – Information lost at transitions Ideal – Centralized, modifiable list of important contacts E.g. Care Management page
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Proposed Advance Care Planning Sheet
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Proposed Other Contacts editing page
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Proposed Advance Care Planning Sheet
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Identifying OMR notes Current state – OMR notes with free-text titles – Note content not transparent – Future providers unaware of prior conversations – Lost value, no shared mental model Ideal – Standard, systematic way to indicate note content – Minimal/no workflow change
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Proposed Advance Care Planning “Problem”
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Proposed Advance Care Planning Sheet
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Proposed POE Advance Care Planning Communication page
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The End. Thanks.
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