1. NS series V4.2 - Summary -
Rev Mar., 2015

2. V4.2 Key Feature Enhancement List#
Items
1. One-look Networking Survivability Improvement
1-0
Overview
1-1
Quick dial improvement (for internal calls)
1-2
Forced Break mode at Isolated Mode (for External calls)
2. Small Call Center Feature Improvement
2-0
2-1
ACD Report Improvement
3. New SIP Terminals
3-0
3-1
KX-TGP600
3-2
KX-HDV100/130
4. Speed Dialing Improvement
4-1
Display Speed dialing Name
4-2
Searching Digits

3. V4.2 Key Feature Enhancement List#
Items
5. Stronger Security
5-0
Overview - Fraud Call Risk
5-1
INSTALLER : 1234
5-2
MRG Port : 5060

4. 1. One-look Networking Survivability Improvement

5. One-look Networking Survivability Improvement
1-0.Overview
When Isolated Mode is activated, incoming calls to other unit can be routed via public network.
For realizing this, the following 2 enhancements are provided.
Quick dial improvement (for internal calls)
Forced Break mode at Isolated Mode (for External calls)

6. One-look Networking Survivability Improvement
1-1. Quick dial improvement (for internal calls)
When the slave unit becomes Isolated Mode, the system mode will be changed to Break Mode.
When making a call to extension in other site, this call will be re-routed via public network by quick dial setting.
Extn.101

7. One-look Networking Survivability Improvement
1-2. Forced Break mode at Isolated Mode (for External calls)
When the slave unit becomes Isolated Mode, the system mode will be changed to Break Mode.
When receiving a incoming external call, this call will be re-routed via public network by DDI Table setting.
Used in Day mode
Used in Break mode
ICD-G 602
ICD-G 601 member :
Extn.101
Extn.201
ICD-G 602 member :
V-PS 301 (FWD All to DDI)
Extn.201
Note) KX-NSE1xx (AK for Mobile Extension) is required to use this feature.

8. 2. Small Call Center Feature Improvement

9. 2-0 Overview
Solution
Simple Call Center solution without External server (Built-in Function)
Features and Benefits >>
* Enhanced Features on V4.2
Queuing Features
Queue position can be announced.
Exit from ICD queuing and leave message to VM.
Queuing messages and music on hold.
Transferring to a backup (overflow) extension
Queue Distribution Information
Improve your customer care and also expanded business opportunities.
Built in ACD
Reports per Call*, per Agent, per Group
Multiple Groups Status monitor is displayed　in supervisor’s PC
Unanswered ICDG call can be reported on Call Report
Analyze customer care status and enables efficient Agents assignment, in addition reduces costs.
ACD Report
ACD　Monitor
Recording Features
Automatic recorded voice back up
Automatic conversation recording
Auto Rec notification
Password for Auto Rec mailbox
Agent Log-In/Out Wrap-Up.
Multiple Group Log In by single Agent.
Uniform Call Distribution (UCD)
Priority hunting
Call distribution to longest idle extension
Control incoming calls efficiently by balancing the load of Agent conditions.
Utilize call distribution patterns, it will improve the call management.
VIP priority for special treatment
Provide special treatment to the special customers.

10. Small Call Center Feature Improvement
2-1. ACD Report Improvement
Unanswered ICD group call can be recorded on Call Report.
This is only available for UCD and Hunting mode.
Unanswered calls can be disabled on the call report in filtering setting
of call report. (Default : Disable)

11. 3. New SIP Terminals

12. New SIP Terminals 3-0. Overview
V4.2 supports new SIP terminals called P-SIP (Panasonic SIP) as followings,
KX-TGP600
KX-HDV100
KX-HDV130
Item
New P-SIP
UT series
3rd party SIP phone
Activation Key
NSM5xx/NSM2xx
NSM7xx
V-Card Type
V-SIPEXT
V-UTEXT
Feature
SIP-SLT
(Same as
3rd party SIP phone)
SIP-MLT

13. Wireless Desk Phone (TPA65) General Specification
New SIP Terminals
3-1. KX-TGP600
Product Outline　
Key Concept　
8 Simultaneous Call x 8 Handsets
Up to 8 IP account, up to 8 Handsets,
up to 8 simultaneous calls (Narrowband only)
Repeater (A406)
Variety of Handset TPA60, TPA65, UDT121, UDT131
Base Unit (TGP600)
Wireless Desk Phone Unique model which requires no wiring Location free for installation
Wireless Desk Phone (TPA65)
Standard Type (TPA60)
General Specification　
Specification of TGP600　
CAT-iq
2.0
Voice Quality
HD voice, Noise Reduction
Repeater
Max 6 (max 3 cascade connection)
(UDT121)
(UDT131)

14. Max. 8 different extension numbers Max. 8 same extension number
New SIP Terminals
3-1. KX-TGP600
There are following 2 types of registration to NS series.
One to One Mode
　　 Max 8 terminals with different extension numbers
Use 8 SIP Extension Ports
One to N Mode
Max 8 terminals with same extension number
Use only 1 SIP Extension Port
SIP Extension
SIP Extension
・・・・
・・・・
101
(HS1)
101
(HS2)
101
(HS3)
101
(HS8)
101
102
103
108
Max. 8 different extension numbers
Max. 8 same extension number
< One to One Mode >
< One to N Mode >

15. New SIP Terminals 3-1. KX-TGP600 Simultaneous voice calls
Narrowband : up to 8ch
Wideband : up to 4ch
voice calls
Base Unit (TGP600)
CODEC：
G.711/G.729a
Base Unit (TGP600)
CODEC：
G.722
Narrowband : up to 4ch
Wideband : up to 2ch
voice calls
Repeater (A406)
CODEC：
G.711/G.729a
Repeater (A406)
CODEC：
G.722
Note) When the A406 connects to NS0154,
it works only narrowband audio and DECT Encryption feature is not supported.

16. General Specification
New SIP Terminals
3-2. KX-HDV100/130
Product Outline　
General Specification　
Item
HDV100
HDV130
LCD
3 Line
with back-lit
LAN Port 1 2
SIP account
PoE No
Yes
SP Phone
No Microphone
( Monitor only)
HD Voice
HDV100/130

17. 4. Speed Dialing Improvement

18. Speed Dialing Improvement
4-1. Display Speed Dialing Name
1. When operating outgoing call by System Speed Dialing or Personal
Speed Dialing, the speed dialing name which is assigned can be shown
with dial number on the LCD of DPT or IP-PT.
2. Also the speed dialing name can be displayed at following 2 cases.
1) Redial after outgoing call by speed dialing
2) Outgoing call by using Outgoing Call Log
Note: Outgoing Call Log is also improved. The content of the log contain
dials and speed dialing name.
Note) This feature is supported only by NT543/NT546/NT553/NT556/NT560.

19. Speed Dialing Improvement
4-2. Searching Digits
Maximum number of dial digits for searching speed dialing data is expanded to 6 digits from 2 digits on DPT and IP-PT.
Ver4.1 or before
V4.2 or later
Max. # of digits
for searching
2 digits
6 digits

20. 5. Stronger Security

21. Router (Port Fwd to PBX)
Stronger Security
5-0. Overview - Fraud Call Risk
- Call from Internet using SIP remote extension by SIP password. - Call from PSTN using DISA by DISA password or using Fwd etc. - Program from Internet using Web-MC password and call by above.
International etc
Hacker
PSTN
This is not trend. Skype is free of charge.
Internet
Global IP
IP Phone
Office
Router (Port Fwd to PBX)
LAN

22. Stronger Security 5-1. INSTALLER : 1234
KX-NS version 4.2 restricts 1234 at easy setup so that dealer has to change password from 1234 forcedly. Basically do not use Port Fwd for Web-MC usually.
It was notice only.

23. Stronger Security 5-2. MRG Port : 5060
KX-NS version 4.2 restricts 50xx such as 5060 and x50xx such as These are famous now for hacker. Default : is also removed. And long SIP password and TRS level for remote SIP extension are very important.

24. How to Program?

25. One-look Networking Survivability Improvement
Forced Break mode in Isolated Mode
Select enable on “Switch Time Service to "Break" In Isolated Mode”.

26. One-look Networking Survivability Improvement
1-1. Quick dial improvement (for internal calls)
Check “Use Quick Dial for CO rerouting during "Break" Mode”.
Enter “Quick Dial number” and “Phone number”

27. One-look Networking Survivability Improvement
1-2. Forced Break mode at Isolated Mode (for External calls)
Enter ICDG Number “602” in “DDI/DID Destination-Break”

28. Small Call Center Feature Improvement
2-1. ACD Report Improvement
“PBX Configuration” => “3.Group” => “5.Incoming Call Distribution Group” =>
“3. Miscellaneous” => “ICD Group Unanswered Call Log”

29. 3-1. TGP600 Installation (PBX side)
New SIP terminals
3-1. TGP600 Installation (PBX side)
Install V-SIP Extension card, then enter Password.
IP-PT (incl. P-SIP) AK is required.

30. 3-1. TGP600 Installation (Terminal side)
New SIP terminals
3-1. TGP600 Installation (Terminal side)
Web Log in for setting
IP address :
ID : admin
Password : adminpass
Enter new IP Address

31. 3-1. TGP600 Installation (Terminal side)
New SIP terminals
3-1. TGP600 Installation (Terminal side)
SIP extension setting
PS registration
Press and hold the button for 5 seconds.
Red LED flash slowly.
Press and hold the “OK” button for few seconds to start registration.
Then it finish within 1 minute.
Enter IP address for PBX, extension number, and password.

32. 3-1. TGP600 setting for Multi Number
New SIP terminals
3-1. TGP600 setting for Multi Number
Multi Number setting (One to N Mode)
After set “Yes” on “Enable Multi Number”, all PS work as same extension number. （Default : No）
Select PS which receive a call as same extension number.

33. Appendix

34. New SIP Terminals 3-1. KX-TGP600 Simultaneous voice calls
Cascade connection (Up to 3 units)
Caller B
Base Unit (TGP600)
Repeater (A406)
Caller C
Wideband : up to 2ch (A406)
Caller A
In this case, the caller C can NOT make a call, because the caller A and B occupy all voice call channels.

35. New SIP Terminals 3-1. KX-TGP600 Simultaneous voice calls
Wideband : up to 4ch (TGP600)
Base Unit (TGP600)
Repeater (A406)
Repeater (A406)
Multiple connection (Up to 6 units)
In this case, the first 4 callers can make calls, because TGP600 has only 4 voice call channels.
However, TGP600 can be connected up to 6 units (A406).

36. END

37. Modification 20150312-00 NS series V4.2 Summary_Rev1.0_12Mar2015.pptx
- 1st release
NS series V4.2 Summary_Rev1.1_23Mar2015.pptx
- Significant revision
NS series V4.2 Summary_Rev1.2_25Mar2015.pptx
- Modify #15