1. Organizational Structure of a Hospital

2.  Levels allow _____________________of hospital departments.  The structure helps one understand the hospital’s _________________________.  Organizational Structure refers to levels of management within a hospital.

3.  ________________ hospitals have complex organizational structures.  ________________ hospitals tend to have much simpler organizational structures. Organizational structure varies from hospital to hospital.

4. Grouping of Hospital Services Within the Structure:  Hospital services and departments are grouped in order to promote ___________________ of the facility.  Grouping is generally done according to ____________________________.

5. Common Categorical Grouping:  _____________________ Services

6. Administrative Services  Hospital Administrators CEO, Vice President(s), Executive Assistants, Department Heads  _________ people who “run the hospital”  Oversee _________________________  Establish hospital policies and procedures  Often perform public relation duties

7. Informational Services  Document and process information Includes: 1. ____________________- 1 st dept that patients come in contact with at the hospital 2. __________________________________ 3. Medical Records 4. Computer Information Systems 5. __________________________________ 6. Human Resources

8.  Provides treatment to patients Includes following departments: 1. ________________________- treatment to improve large muscle mobility 2. Occupational Therapy - treatment goal is to help patient regain fine motor skills 3. ______________________________- identify, evaluate, treat speech/language disorders

9. 5. _______________________- concerned with mental well-being of patients 6. __________________- connect patients with community resources (financial aid, etc.) 7. ________________________ - dispense medications 4. ____________________________- treat patients with heart & lung disease

10. 9. Sports Medicine - provide rehabilitative services to athletes 10. ____________________ - provide care for patients 8. _______________________- maintain nutritionally sound diets for patients

11. Diagnostic Services  Determines the cause(s) of illness or injury Includes: 1. Medical Laboratory - studies body tissues 2. Medical Imaging - radiology, MRI, CT, Ultra Sound 3. Emergency Medicine -provides emergency diagnoses & treatment

12. Support Services  Provides support for entire hospital Includes: 1. Central Supply - orders, receives, stocks & distributes equipment & supplies 2. Biomedical Technology - design, build repair, medical equipment 3. Housekeeping & Maintenance - maintain safe, clean environment

13. Traditional Organizational Chart

14. Board Administration Therapeutic Services Information Services Diagnostic Services Support Services Admissions Billing, etc. Med. Records Computer Info. Health Ed. Human Resour. PT, OT Speech/Lang. Resp. Therapy Pharmacy Nursing Dietary Med. Lab Radiology Nuclear Med ER Cardiology Neurology Central Supply Biomedical Housekeeping Maintenance Dietary Transportation

15. Pyramid demonstrates a symbolic organizational structure of a hospital.

16. Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services Board

17. Example of “symbolic representation” of organizational structure