1. Simple Strategies to Manage Claims and Injuries Workers Compensation and the California Employer

2. Where We Are

3. Just send them off to Workers Comp…

4. The WC System What Happens When an Employee Gets Injured? What You Don’t Know Can Cost You!

5. IMPACT OF INJURIES IN THE WORKPLACE Counted by OSHA TCR / High Hazard Employer Counted by Workers’ Compensation carriers Counted by Prospective Customers Take time away from the job / Loss of your most valuable asset Businesses have been leaving California to reduce costs that out of state employers do not have

6. The System Outline Before Ouch After

7. Before - Hiring Job Descriptions Recruiting Drug Test Background Check Reference Check

8. Before - Onboarding Job Specific Safety Instruction Look at OJT Job Specific Training

9. Before – Risk Management & Prevention IIPP Tailgates Compliance vs. Prevention Safety Champion Safety Management Systems Safety Leadership

10. Before - Culture Pay Rates Attitude / Behavior Reward Safety Incentive Programs Competing Goals of the Company Build Co-Ownership

11. Getting our Hands Dirty

12. OUCH! Supervisor / Reporting Training 8 hours window Lady Gaga - Poker Face Show the Love…

13. Pick your PCP! Partner with a/or multiple Licensed Health Care Providers Board Certified in Occupational Medicine.

14. After – Accident Investigation Conduct one on one conversation with the employee and other witnessConduct one on one conversation with the employee and other witness Within 8 hours all “need to know” managers and personnel should have short concise summary of injuryWithin 8 hours all “need to know” managers and personnel should have short concise summary of injury Accident Investigation Root Cause Analysis – Communicate all red flags to claimsAccident Investigation Root Cause Analysis – Communicate all red flags to claims Corrective Actions/ Communication / TrainingCorrective Actions/ Communication / Training Consider utilizing e-reporting systemConsider utilizing e-reporting system

15. After – Manage Claim Modified Work Communication with Employee Monthly Claim Management Meeting Show LOVE – Avoid Lawsuit Doctors and Others to Improve Progress

16. After – Close Claim Follow with up employee Proper safety behaviors Paying Attention to multiple claimants Low hanging fruit trends

17. After – Close Claim