1. BERKS COUNTY WORKER’S COMPENSATION SUPERVISORY TRAINING SESSION AGENDA Introduction Financial Impact to the County Manager/Supervisor Roles & Responsibilities  What Happens at Orientation?  What Happens when an Employee gets injured?  Claim Management Follow Up Q and A / FAQ’s

2. Hidden Costs of Accidents Direct - Medical - Indemnity Indirect - Employee time lost - Co-worker time lost - Hiring & training - Property damage - Productivity - Product quality Indirect - Employee time lost - Co-worker time lost - Hiring & training - Property damage - Productivity - Product quality

3. Accident = Hazard + Exposure è Hazardous conditions account for 3% of workplace accidents; è Unsafe/inappropriate behavior account for 95%* of workplace accidents; è Uncontrollable acts account for 2%* of workplace accidents; è Management is able to control factors that produce 98%* of all workplace accidents *Liberty Research Center

4. Average claim costs increase 140% when the claim is delayed beyond 10 days

5. There is a clear correlation between reporting promptness and incidence of litigation

6. ORIENTATION  Paperwork (Completed in HR)  Employee Acknowledgement  Doctor Panel  Discuss Safe Work Environment

7. What Happens when an Employee gets injured? Check out County WC Website Check out County WC Website Employee Acknowledgement Employee Acknowledgement Doctor Panel Doctor Panel Communication Communication With Injured Employee With Injured Employee With Risk and Safety Coordinator With Risk and Safety Coordinator

8. How do I get started?

9. Claim Management Follow Up A.Doctor Visits Contact injured worker after each appt. Injured worker responsible for providing disability slip to supervisor B.Communication/Contact Ongoing communication with injured worker while off from work Suggest weekly calls to injured workers

10. Claim Management Follow Up C.Light Duty Importance of Providing Light Duty Return-to-Work Letter Notify Risk and Safety Coordinator immediately when injured worker returns to work 7 Day Window for Issuance of Suspension Form Track employees on light duty until released to full duty D.Full Duty Also must notify Risk and Safety Coordinator when injured worker returns to full duty

11. COMMONLY ASKED QUESTIONS  Handout – FAQ’s  WC Forms