1. 1 Mezzanine Ware (Pty) Ltd © 2014 Installing\Uninstalling the Mezzanine Helium Android application

2. 2 Uninstalling the Helium Application Mezzanine Ware (Pty) Ltd © 2014 1. Click on settings

3. 3 Mezzanine Ware (Pty) Ltd © 2014 2. Select “More” at the top right 3. Select “Application manager”

4. 4 Mezzanine Ware (Pty) Ltd © 2014 4. Scroll down until you find “Helium”

5. 5 Mezzanine Ware (Pty) Ltd © 2014 5. Click on “Uninstall”

6. 6 Mezzanine Ware (Pty) Ltd © 2014 6. Click on “Uninstall”

7. 7 Change APN settings on device Mezzanine Ware (Pty) Ltd © 2014 Go to Settings / Connections 1.Delete existing APN’s 2.On bottom right menu: + New APN 3. Enter Name and APN detail – with details from Vodacom 2.Botton right menu

8. 8 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 1. You will receive a SMS with a URL link (internet address) * Important Note – training partner must send this SMS to each device invited Open messages, click on the URL link in the SMS, and select ‘Open URL’. That will redirect you to the site with address for example: https://kenya.mezzanineware.com/apk/Androi d-Client-1.2.6.apk

9. 9 Mobile Healthcare (m-Health) Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 2. Select web browser Complete action by selecting Internet web browser, and clicking on ‘Just once’

10. 10 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 3. Save file Keep the Helium Android file by selecting - ‘Ok’.

11. 11 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 4. Download complete - notification bar On your device - Swipe down on the screen to open notification bar. Wait for the Helium Android download to complete. Then tap on the item that has just been downloaded to open the link.

12. 12 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 5a. Allowing an installation from ‘Unknown sources’ You will probably receive a warning that the installation is blocked because the application does not originate from the Play Store. Just click on Settings. Then find the “Unknown Sources” option and select that.

13. 13 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 5b. Allowing an installation from ‘Unknown sources’ Agree to Unknown sources by selecting ‘OK’. You will see a check mark now appears next to the option in your Security Settings menu. The download will continue. If you need to download again in future – this step will be needed again

14. 14 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 Allow access to all required functionality on the device. Just keep pressing Next until the Install option appears in the bottom right-hand corner. Then click on that Install option. The application will now install. 6. Installing...

15. 15 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 7. Done – App installed Once the App has installed, click on the Open button to open the App.

16. 16 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 8. Applications From your Home screen, navigate to the page where you can see the Mezzanine helium logo. You will receive another SMS with your Helium login details. Once you have received these, open the helium app.

17. 17 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 9. Logging In Use the username which you have received via SMS – this will be an international phone number (eg. 254716201555). Also complete the PIN code you have received in a separate SMS. Then enter the PIN received from the server and click the arrow to continue.

18. 18 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 9. Personal details Enter your name and surname as person receiving the device. Next choose a PIN that you won’t forget, and enter it in the ‘Enter a new PIN’ field. Use something simple like “0000” on behalf of the users… as they will be required to enter this each time they open the app.

19. 19 Installing the Mezzanine helium Android application Mezzanine Ware (Pty) Ltd © 2014 10. General Mezzanine Support Web : http://support.mezzanineware.com/ Email : support@mezzanineware.comsupport@mezzanineware.com Phone : +27 21 880 2033

20. 20 Mezzanine Ware (Pty) Ltd © 2014