1. Slide 1 9. TF-PR, TF-MSP ›TF-MSP: Task Force on Management of Service Portfolios › Follow-up of TF-LCPM ( “ Task Force on Life Cycle and Portfolio Management ” ) – it started in February 2008, for two years › Main task: “ to promote collaboration between research and education networking organisations in Europe in the area of management of service portfolios ” (TF-MSP ToR) › This includes “ to look at the common organisational aspects of finding, developing and introducing new services, supporting them during their production phase and eventual withdrawal ” (TF-MSP ToR)

2. Slide 2 9. TF-MSP – Task Force on Management of Service Portfolios

3. Slide 3 › Recent TF-MSP Meeting (Zurich – 29 & 30.09.2008) ›TF-MSP session: It dealt with subjects like  Customer segmentation and serving new user groups  Identifying new services and new opportunities for collaboration not covered by GN2 or other TERENA TF (e.g., video delivery and spam filtering)  Exchange of best practices in the introduction of services and possible collaboration (e.g., introduction of eduroam)  Cost models and cost allocation & relation to tariff models  Over-provisioning of networks ›Joint TF-MSP / TF-PR session: Looking for synergies, e.g.,  Joint deliverables (List of projects?)  Assessment of user needs & service introduction  Impact of free-services  Cooperation with NRENs outside TERENA  Making the case for NRENs 9. TF-MSP – Task Force on Management of Service Portfolios

4. Slide 4 ›Next TF-MSP Meeting: Amsterdam - 03 & 04.02.2009 ›Plan to increase activity during meetings: monthly surveys ›NREN views in relation to serving new customer groups ›Identification of new projects and collaboration possibilities ›NREN Acceptable Use Policies ›Important point for the future: coordination with GN3 Activity on Partner Service Promotion ›GN2 spurred good coordination among technical teams, but not among NREN service portfolio managers ›This could be improved through TF-PR, but certainly also through TF-MSP ›Need to identify right people at NRENs involved and to set u adequate environment for increased cooperation 9. TF-MSP – Task Force on Management of Service Portfolios

5. Slide 5 9. TF-PR, TF-MSP ›TF-PR: Task Force on Public Relations › Meeting in Zurich (29 & 30.09.2008 – including joint session with TF-MSP), - back to back with GN2 PR Meeting (01.10.2008) ›Review of deliverables, new market for publications, round-table, etc. ›Main topic: Partner Service Promotion (PSP) & cooperation in this field through TF-PR ›TF-PR TERENA Officer (Laura Dunford) is the PSP Leader ›Main idea: promote take-up of GN3 services through cooperation with NRENs ›Scope for cooperation in this task and others with TF-MSP