1. 1 Soft Landings User Group Mike Chater Hampshire County Council and Gary Clark Atkins, and chair of the User Group

2. 2 Soft Landings User Group

3. 3  Interdisciplinary user discussion  Test process  Share experience  Highlight barriers  Share data  Contractual implications  Create database of case studies  Define real examples of benefits Soft Landings User Group

4. 4 Recent Intervention by Buro Happold 2000 kWh/day, or £ 200 per day at 10 p/kWh, at least £40,000 a year saving

5. 5

7. 7 Conclusion  Integrated team working and performance champion  Soft Landings at briefing  Keep it simple but do it better  Undertake reviews and reality-checks  On-site testing  Handover and User Guides  Management and operation  POE and Aftercare  Architect is critical link in operational outcomes