1. ga Airline & Travel Industry Diagnostic Study Return to Home Page

2. ga 2 What Is A Diagnostic Study?  A diagnostic study: Defines and quantifies current procedures, processes, systems and staff Makes improvement recommendations Return to Home Page

3. ga 3 Why Do You Need A Diagnostic Study?  Many companies do not have the resources and infrastructure to analyze, simplify, protect and enhance their business processes.  The day-to-day jobs are overwhelming.  Internal studies have vested interests Maintenance of the status quoMaintenance of the status quo Fear of change - loss of power or job securityFear of change - loss of power or job security Implementation of feel good fixes to:Implementation of feel good fixes to: Resolve short term situation not the underlying cause Resolve short term situation not the underlying cause Prove knowledge of current procedures and technology Prove knowledge of current procedures and technology Return to Home Page

4. ga 4 Who Performs The Diagnostic Study? Return to Home Page

5. ga 5 Goss & Associates, LLC  Experienced consultants with over 45 combined years in the airline and travel industry  Expertise in consulting, project management, reengineering, outsourcing and model development Return to Home Page

6. ga 6  Principals’ Expertise - Finance Accounting and finance operationsAccounting and finance operations Cash & financial instrumentsCash & financial instruments Capital acquisition and new business venture analysesCapital acquisition and new business venture analyses Budgeting and forecasting-- revenue, expense and overheadBudgeting and forecasting-- revenue, expense and overhead Goss & Associates, LLC Return to Home Page

7. ga 7 Goss & Associates, LLC  Principals’ Expertise - Marketing Information Pricing methodologyPricing methodology Yield analysesYield analyses Contract auditsContract audits Procedure reviewsProcedure reviews Return to Home Page

8. ga 8 Goss & Associates, LLC Mobile: +1.317.213.3757 Email: joseph.goss@gmail.com Return to Home Page For more information, please email us: joseph.goss@gmail.com joseph.goss@gmail.com