1. Module 1.5 Problems with I/O devices and storage Theme: Finding solutions

2. Mouse, keyboard and screen problems The mouse and keyboard –Mouse stops responding –Mouse ‘sticks’ –Computer gives off a strange ‘beeping’ sound when booting.

3. Blank screen –Sleep mode –Adjust buttons on screen –Check connection to computer ‘Strange’ screens –Scrambled screen - resolution –Slightly tinted screen – check connection to computer –Blue screen – power fluctuations or software errors Mouse, keyboard and screen problems

4. Check connection Power source? Check volume control Icon not on taskbar Plugged into Audio Out? Determine if fault lies with computer or speakers Sound file or CD faulty Does the system sounds work? Sound problems

5. Printing problems No printing takes place –Printer not connected or not switched on –Faulty connection –Select the correct printer –Paper is finished, jammed or printer is out of toner Default printer

6. Printing problems Printer does not print correctly –Wrong printer –Not enough printer memory, select lower resolution –Paper size not set correctly

7. Printing problems Control your print jobs –Most important options provided by spooling systems are: Pause Cancel

8. Activity EXPLORE Activity 1 p 47 1

9. Storage problems Troubleshooting when writing to a CD or DVD The ‘full’ disk Getting a file to open Read only files

10. Activity CHECKLIST  I can.... 3

11. Activity APPLY Activity 3 p 51 3