1. (and other interesting facts)

2. My Computer is Slow Internet Active Directory Video Issues

3. Disk Cleanup CCleaner Defragmentation Temporary File Cleaner

4. Hard drive (local to machine) DVD/CD ROM drive Flash drive (External Drive) Network drives

5. CD (+/-)R; R/W Storage Size 650-700MB (How much is that? How many files?) DVD Storage Size 4.7 GB (How much is that? How many files?) Flash Drive Storage Size 1GB and up External Hard Drive Storage Size – Large GREAT for backing up My Documents Server Active Directory Google Drive 30GB

7. Right click on C: and choose Properties Select Disk Cleanup

8. This may take a while.

9. This will take a while. You may continue to work while this is running. Click Yes to delete the files you selected

10. www.ccleaner.com

11. Right click on C: and choose Properties Select Tools Tab Select Defragment Now

12. Select Analyze

15. Deleting Browsing History Setting Home Page Toolbars/Popup Blockers Favorites

16. Malware – Any program that causes harm to the computer and its user. Malware can be considered a virus, spyware, Trojan Horse, or worm. Viruses – Can be as serious as erasing data or as harmless as playing a tune or displaying a message. Spyware (adware) – Software used to collect user data without their knowledge (advertisers, hackers, and other interested parties) Spyware can be disguised as prize, offer, or cute games. Trojan Horse – Software that appears as a useful tool but contains harmful programs that can destroy data, deplete system resources causing the computer to run slowly. Worms – Self-replicating viruses that slows a computer down by utilizing system resources while leaving the Operating System and its files intact. Phishing – A form of e-mail fraud that uses legitimate looking forms and website references to lure users to disclose private information.

17. Saving to My Documents vs. Desktop Saving to Google Drive SCS Tech Tips

18. My Documents = your home folder (H: drive) on the server (network) Desktop = files stored locally on your machine’s hard drive Google Drive = files stored in the cloud

20. http://surry.haikulearning.com/kmanuel/computertroubleshooting SCS Tech Tips