1. MN Online And WCET

2. A review of student services on the web. Five models to review from Five models to review from –1 Not available on the web –2 Generation 1 –3 Generation 2 –4 Generation 3 –5 Generation 4

3. Generation 1 Mainly Content Mainly Content Organization is the institutions Organization is the institutions Language is the institutions Language is the institutions Bare Bones Bare Bones

4. Generation 2 Organization in Knowledge lines Organization in Knowledge lines Maybe segmented by department/ action Maybe segmented by department/ action Same content from Generation 1 Same content from Generation 1 Also you can email Also you can email

5. Generation 3 Portal based Portal based Personal based takeoff Personal based takeoff Individuals information as well as general information Individuals information as well as general information Coded access to private information Coded access to private information Action will effect on environment Action will effect on environment

6. Generation 4 Highly personalized Highly personalized Highly reactive Highly reactive Highly promoting Highly promoting Builds long term use Builds long term use A.I.? A.I.?

7. How the survey works We discover two and four year schools independently. We discover two and four year schools independently. We examine ten areas of interest. We examine ten areas of interest. We will look at the general distribution placement within MNSCU. We will look at the general distribution placement within MNSCU.

8. Student Services for Online Learners: Academic Services Suite Academic Advising Academic Advising Technical Support Technical Support Retention Services Retention Services Bookstore Bookstore Tutoring Tutoring Library Library Assessment and Testing Assessment and Testing Developmental ed. Services Developmental ed. Services Disability Services Disability Services  Academic Counseling Personal Services Suite Financial Planning Financial Planning Placement Services Placement Services Ethical and Legal Services Ethical and Legal Services Personal Counseling Personal Counseling Wellness Services Wellness Services  Orientation  Career Counseling Student Communities Suite Student Activities Student Population Segments Communications Suite Student to Student Faculty to Student Faculty to Staff Staff to Faculty  Institution to Student Administrative Core Student Records  Admissions  Registration  Student Accounts  Financial Aid  Class Schedules  Course/ Program Catalog 10 / 31 programs evaluated

9. Four year schools Bemidji State University, Metropolitan State University, Minnesota State University Moorhead, and Southwest Minnesota State University.

10. Academic Advising - AA

11. Communications - C

12. Career Planning - CP

13. Orientation - O

14. Admissions - A

15. College Catalog - CAT

16. Course Schedule - CS

17. Financial Aid - FA

18. Registration - REG

19. Student Accounts - SA

20. Two Year Schools  Alexandria Technical College, Anoka Ramsey Community College, Anoka Technical College, Central Lakes College, Century College, Dakota County Technical College, Hennepin Technical College, Inver Hills Community College, Itasca Community College, Lake superior College, Mesabi Range Community and Technical College, Minneapolis Community and Technical College, Minnesota West Community and Technical College, Normandale Community Co0llege, North Hennepin Community College, Pine Technical College, Rainy River Community College, Ridgewater Community College, Riverland Community College, South Central Technical College, and Vermilion Community College.

21. Academic Advising - AA

22. Communications - C

23. Career Planning - CP

24. Orientation - O

25. Admissions - A

26. College Catalog - CAT

27. Course Schedule - CS

28. Financial Aid - FA

29. Registration - REG

30. Student Accounts - SA

31. Overall Four Year

32. Overall Two Year

33. Four Year Distribution

34. Two Year Distribution

35. Problems and Solutions Your Input