1. Training & Development In MNCs & Sensitivity Training PRESENTED BY: Kumar Hazra(010) Rohan Arora(012) Shalini Prakash(018) Priyanka Ramteke(024) Nidhi Singal(050) Bhavna Singh(030)

2. TRAINING It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees DEVELOPMENT Employee development is future oriented training, focusing on the personal growth of the employee.

3. WHY TRAINING AND DEVELOPMENT Training Helps employees to do their current jobs Development Help the individual handle Future responsibilities

4. OBJECTIVES  Individual Objectives  Organizational Objectives  Functional Objectives  Societal Objectives

5. APPROACHES OF T&D The two major approaches of training and development are:  Traditional approach  Modern approach

6. ROLE OF T&D

7. TRAINING PROCESS Determine the mission of the org Job description Training needs assessment Decide most important objective/priorities Evaluate the curriculum Evaluate the Result of Training

8. Need Assessment T&D Objectives Evaluation Criteria Program Content Learning Principles Evaluation Actual Program Skills, Knowledge, Ability of workers STEPS IN PREPARING T&D PROGRAM

9. PREFERRED T&D METHODS IN MNCs  Computer Based Training Methods  E-learning  CD-ROM-based  Lectures  Discussions  Media access  Web  Video  Audio  Web-based training sessions  Intranet-based training courseware

10. Infosys Technologies

11. Training The Rs. 260 crore Corporate Training Centre is housed in a 270 acre campus at Mysore, The Global Education Center (GEC). Training at Infosys is an ongoing process. Training New Recruits :  14.5 week technical training program  Around Rs 200,000 per year on training each new entrant.  Capacity to train more than 4500 employees at a time. Training Programs for Employees :  Training programs for experienced employees.  Took into account individual performance, organizational priorities, and feedback from the clients. Infosys also has a continuous learning program that includes workshops, seminars,etc. They cover a range of topics in software technology and methodology, management development, and quality awareness.

12. Training Process at Infosys

13. HCL Infosystems A dynamic, fast paced and flexible work environment that nurtures relationships and constantly celebrates our people's happiness, hobbies, achievements, festivities....... At HCL, we make everyday work an enjoyable and fun experience

14. HCL Infosystems  HCL ISD  Cross-functional transfers for horizontal growth  30- Day Induction Program  EDGE  Top Gun School  Star Tech program

15. T&D Framework in HCL

16. Training Practices in HCL  Training need identification  Familiarization Program for New joinees  Comprehensive induction program  Mandatory quality training  Technical training programs  Orientation programs for employees heading for overseas assignment  Post training development plan  Creation of a skill database

18. Sensitivity Training/Laboratory Training/Encounter Groups/T- Groups: Is a form of training that claims to make people more aware of their own prejudices, and more sensitive to others. How does it work out?  Through unstructured group interaction.  Interactive, free, and open environment.  Learning through observation & participating. Objectives:  Increased awareness about one’s behavior.  Greater sensitivity towards other’s behavior.  High understanding of group processes

19. Preparing for Change Learning new Behavior Integrating Change into Actual Practice Procedure For Sensitivity Training