1. Student Orientation Key Policies & Procedures

2. Attendance Policy CodeDescription PresentPAttended the session LateL Late for the session (0-10 minutes) (3 Late = 1 Absent) Late AbsentLA Late more than ten minutes (2 Late Absent = 1 Absent) Left EarlyLE Left early before the class was dismissed (2 Left Early = 1 Absent) AbsentAAbsent for the session

3. If you are sick for 3 days in a row you keep your medical note and if you later reach 10% absence you need to submit it to Student Services. If you are planning to take any time off for valid reasons (wedding, Umrah, planned surgery etc.) you should inform the Program Chair and Student Services. If you have to take emergency leave, you must produce evidence. Attendance Policy

4. You will receive a warning at 5% by email, SMS and a portal pop-up.  You will receive a Final Warning at 10% by email, SMS and a portal pop-up.  One more Absence after the Final Warning you will receive a Withdrawal Notice giving 3-5 days to submit documentations to apply for Excused Absence (EA). This warning will also be by email, SMS and a portal pop-up Attendance Warnings

5. Major life event - birth, death, marriage Religious holidays (up to 3 days) - Hajj, Umrah Serious contagious disease and serious medical condition Escorting family member for serious medical treatment < 2 days If you fail to submit documentation within 3-5 working days after the Withdrawal Notice you will automatically removed be from the course. What is an Excused Absence (EA)

6. How Many Lessons = 10% English 10% = about 22 lessons Math 10% = about 5 lessons

7. The use of phones in class in NOT allowed. Mobile Phones

8. INFORMATION ABOUT EXAMS

9. What happens when you miss an exam? Your teacher will speak to you and send you an email to tell you about this absence. Your teacher will write a note in the portal to say you missed your exam. You have 3 days from the time you return to the college to bring a note to your teacher-if you have no note, then you will receive a zero grade for your test. Your teacher will tell you when you have to do your re-sit exam. If you miss the re-sit exam, you will have to bring a note for why you missed THIS exam. If you miss an exam more than once, you will be referred to the program chair.

10. What to do if you have plans and cannot go to the exam? If you know you are going to miss your exam (for example if you are getting married or if you are going to travel) you must tell your teacher BEFORE the exam.

11. What kind of note can I bring if I miss my exam? Medical note from doctor Death certificate copy (if someone died in your family) Passport copy if you were travelling Any other official note which is dated

12. iPads You should come to class with a fully charged iPad everyday. You should have the required apps downloaded on to your iPad (your teacher will give you a list). If you do not have an iPad or the required apps by day 3, then you will be given a warning. If you don’t have an iPad with all the apps by week 2, you can be dismissed.