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@JeanHanson#issainterclean 7 Steps to Marketing Success How to create a marketing system Jean Hanson, I.C.E. Certified Duct Tape Marketing Consultant MarketingSystemsByDesign.com Facebook.com/marketingsystemsbydesign Twitter.com/jeanhanson Linkedin.com/in/jeanhanson
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@JeanHanson#issainterclean Marketing Tip of the Week
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@JeanHanson#issainterclean Marketing is a System 1. Strategy before tactics 2. Fill your marketing hourglass 3. Publish educational content 4. Create a total web presence 5. Use a lead generation trio 6. Lead conversion is a system too 7. Live by the calendar
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@JeanHanson#issainterclean 1) Strategy Before Tactics
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@JeanHanson#issainterclean What is Strategy? Core Difference Ideal Client
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@JeanHanson#issainterclean Who is NOT Ideal?
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@JeanHanson#issainterclean Who is Ideal? 1. Profitable clients 2. Referrals 3. Demographics 4. Behavior 5. Biographical sketch
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@JeanHanson#issainterclean What makes you different? * Hint - it’s NOT quality service * Must be of value to clients Core Difference Which is better? * We respond quickly -- vs -- * We have a 10 minute Response Guarantee
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@JeanHanson#issainterclean Ask your clients … 1. What made you decide to hire us? 2. What's one thing we do better than other companies like ours? 3. What could we do better? ** Get specific examples ** Leverage that in your marketing tactics
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@JeanHanson#issainterclean 2) Build your Marketing Hourglass
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@JeanHanson#issainterclean The Marketing Hourglass TM The Marketing Hourglass TM Advertising Networking Referrals Know Website, blog, articles Social connections Newsletter Like SEO eBooks, white papers Case studies Trust Free Demos Evaluation, audit Strong guarantee Try Service team New customer kit Finance/delivery Buy Post project survey Cross selling, upselling Customer events Repeat Partner intros Champion events Incentives Refer
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@JeanHanson#issainterclean The Marketing Hourglass TM The Marketing Hourglass TM Advertising Networking Referrals KnowLikeTrustTry Service team New customer kit Finance/delivery BuyRepeat Partner intros Champion events Incentives Refer
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@JeanHanson#issainterclean 3) Publish Educational Content
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@JeanHanson#issainterclean 57% of a typical purchase decision is made before a customer even talks to a supplier. Source: CEB
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@JeanHanson#issainterclean Content Powers the Journey Different forms of content has different intent Awareness TrustEducationEngagementConversion Blog posts Advertising FAQ’s Testimonials Reviews How-to Articles eBooks Demos Workshops Newsletters Social Sharing Interviews Case studies Guarantees Community Involvement
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@JeanHanson#issainterclean 4) Total Online Presence
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@JeanHanson#issainterclean Total Online Presence 1.Content Platform 2.Organic SEO, Local Search 3.Email marketing 4.Social media marketing 5.Online advertising 6.Mobile friendly 7.Analytics and conversion
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@JeanHanson#issainterclean Why Social Media? SEO value Follow up & network with prospects Stay top of mind with customers (follow your customers) Provide customer service Keep up on your industry Develop partner network Amplify & share your content
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@JeanHanson#issainterclean 5) Lead Generation Trio
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@JeanHanson#issainterclean Lead Generation Trio Advertising Public relations Referral systems
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@JeanHanson#issainterclean Advertising You control (timing & target) Narrow target (save money) 2-step direct response –Create awareness for content –Start building like & trust Track and measure
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@JeanHanson#issainterclean Public Relations PR is about relationships Follow the media Add to the conversation Pitch strategically Use online news release tools
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@JeanHanson#issainterclean Referrals Be more referable Don’t be boring Two Types Ideal Clients Strategic Partners Follow-up
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@JeanHanson#issainterclean 6) Lead Conversion is a System too Image: www.solutionsellingblog.com
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@JeanHanson#issainterclean Lead Conversion 1.Next step 2.Presentation 3.Nurturing – Sales cycle 4.Systematic Follow-up 5.Transaction – Same experience
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@JeanHanson#issainterclean 7) Live by The Calendar
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@JeanHanson#issainterclean Marketing calendar Monthly content themes Monthly marketing themes Weekly actions Daily appointments
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@JeanHanson#issainterclean Marketing budget & tracking Lifetime value Customer Acquisition cost Marketing ROI Analytics
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@JeanHanson#issainterclean Marketing is a System 1. Strategy before tactics 2. Fill your marketing hourglass 3. Publish educational content 4. Create a total web presence 5. Use a lead generation trio 6. Lead conversion is a system too 7. Live by the calendar
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@JeanHanson#issainterclean FREE Ebooks! 1.7 Steps to Small Business Marketing Success 2.The Duct Tape Marketing Hourglass Marketing System Video Coaching Step-by-Step Video Training, Templates, Action Steps MarketingSystemsByDesign.com
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