1. Product Lifecycle Management © 2003 IBM Corporation  Customer Background –AMC Centurion makes 20% of the world’s supply of antennas for mobile telephones  Business Challenges –Costly delays and loss of data as a result of searching for documents –No tracking or standardization processes –Slow supply chain response time, causing delay to market  Solution Implementation –Multi-CAD data management from a single SMARTEAM repository –Fast retrieval of accurate data with powerful search capabilities –Implementation of standard business processes throughout extended enterprise –Web-based, real-time collaboration with suppliers  Benefits of the Solution –Allows easy access to corporate intellectual capital for increased innovation –Cuts document search and RFQ turnaround time –Improves customer satisfaction through improved response time –Decreased time to market by 30% –Increased business wins due to rapid response capabilities Using SMARTEAM, AMC Centurion’s savings in cost and time-to-market are great.

2. Product Lifecycle Management © 2003 IBM Corporation SMARTEAM helps AMC Centurion, a global antenna manufacturer, win business  The Industry AMC Centurion, formerly Allgon Mobile Communications, is a subsidiary of Centurion Wireless Technologies. The Swedish company makes 20 percent of the world’s supply of antennas for mobile telephones manufactured by companies that include Panasonic, Nokia, Sony and Ericsson.  The Challenge With no way to track or search its data and no standardized data processes, AMC Centurion was experiencing data losses, slow supply chain response times and go-to-market delays.  The Solution AMC Centurion chose SMARTEAM to deliver multi-CAD data management from a single repository, facilitating fast retrieval of accurate data through powerful search capabilities and Web-based, real-time collaboration with suppliers.  The Customer Benefits The solution has decreased time-to-market by 30% and facilitated easy access to corporate intellectual capital for increased innovation. “Now that AMC Centurion is up and running on the system, what used to take hours, and sometimes days, now takes just minutes to handle.” -- Hans Palm, Manager, AMC Centurion Customer Support Department

3. Product Lifecycle Management © 2003 IBM Corporation Market success leads to data glut AMC Centurion AB, now a subsidiary of US-based Centurion Wireless Technologies, Inc. and formerly a division of Allgon AB, is a leading developer and manufacturer of mobile phone antennas. Based in Sweden, AMC controls 35% of the world market and serves the world’s leading cell phone manufacturers including Motorola, Siemens, Samsung, Nokia, Sony, and Ericsson. But as AMC Centurion’s orders grew, so did the problems of quickly accessing the data that would help to keep its business on a strong growth curve. Decreased RFQ turnaround time “We now have a solution where all the documents needed, even for our largest customer, can be found in SMARTEAM, including all the checklists, summaries and other items. By being able to respond so quickly and thoroughly with the right documents, we undoubtedly won some major business because of this rapid response capability.” “When discussing specifications or documentation with a customer we have access to all related documents. The ROI involved in time saved looking for a document is immeasurable. Now that AMC Centurion is up and running on the system, what used to take hours, and sometimes days, now takes just minutes to handle.” Hans Palm, Manager, AMC Centurion Customer Support Department SMARTEAM makes finding data a snap