1. ©2003 Remettra, Inc. Page 1 Transactions and Code Sets: Strategies in Implementing the 835 Transaction Brett Hacker, CIO Remettra, Inc.

2. ©2003 Remettra, Inc.Page 2 Simple Concept Plans have been paying providers since providers started filing claims Plans have been paying providers since providers started filing claims Providers need to know what was paid, rejected, or adjusted (remittance) Providers need to know what was paid, rejected, or adjusted (remittance) HIPAA just wants to get that remittance standardized, and available electronically so providers can eventually auto-post receivables HIPAA just wants to get that remittance standardized, and available electronically so providers can eventually auto-post receivables

3. ©2003 Remettra, Inc.Page 3 Complex Issues Health care industry has little experience with banking beyond cutting a check and reconciling statements Health care industry has little experience with banking beyond cutting a check and reconciling statements Banking industry as a whole has little experience with health care and is generally unaware of HIPAA Banking industry as a whole has little experience with health care and is generally unaware of HIPAA

4. ©2003 Remettra, Inc.Page 4 Driving Factors - Payers HIPAA Compliance - October HIPAA Compliance - October Reduced print/mail costs - over time Reduced print/mail costs - over time Increased efficiency – immediate Increased efficiency – immediate Declined importance of float (although likely to rebound eventually) Declined importance of float (although likely to rebound eventually) Reduced check fraud (if implementing EFT) Reduced check fraud (if implementing EFT)

5. ©2003 Remettra, Inc.Page 5 Driving Factors - Providers HIPAA Compliance - October HIPAA Compliance - October Automatic receivables posting – eventually Automatic receivables posting – eventually More timely payment receipt (if implementing EFT) More timely payment receipt (if implementing EFT)

6. ©2003 Remettra, Inc.Page 6 What’s The Problem? IG Scenarios/Prescribed Strategies: IG Scenarios/Prescribed Strategies: 2.1.2.1: ERA w/Payment by Check 2.1.2.1: ERA w/Payment by Check 2.1.2.2: ERA and EFT through DFI 2.1.2.2: ERA and EFT through DFI 2.1.2.3: ERA with Payment by Separate EFT 2.1.2.3: ERA with Payment by Separate EFT 2.1.2.4: ERA and Payment Delivered Separately but Processed by a Value-Added Bank (VAB) 2.1.2.4: ERA and Payment Delivered Separately but Processed by a Value-Added Bank (VAB) 2.1.2.5: ERA with Debit EFT 2.1.2.5: ERA with Debit EFT

7. ©2003 Remettra, Inc.Page 7 ERA with Payment by Check Payer sends $ via check through the mail Payer sends $ via check through the mail Payer sends ERA directly to the Payee Payer sends ERA directly to the Payee Payee deposits the check and reconciles the ERA Payee deposits the check and reconciles the ERA Requires reassociation Requires reassociation “Gotchas”: “Gotchas”: Legacy Approach: keep same old process, tack on electronic delivery of ERA Legacy Approach: keep same old process, tack on electronic delivery of ERA Payer (or Payer’s clearinghouse) responsible for ERA delivery, which becomes an additional process (still stuffing and mailing an envelope for the check) Payer (or Payer’s clearinghouse) responsible for ERA delivery, which becomes an additional process (still stuffing and mailing an envelope for the check) PayerPayee 835 ERA Check

8. ©2003 Remettra, Inc.Page 8 ACH Primer Terms : Terms : DFI: Depository Financial Institution DFI: Depository Financial Institution Electronic Funds Transfer (EFT): The electronic mechanism that payers use to instruct one DFI to move money from one account to another account at the same or at another DFI. Fund transfers may utilize ACH, FedWire, Swift, or other authorized electronic payment system. Electronic Funds Transfer (EFT): The electronic mechanism that payers use to instruct one DFI to move money from one account to another account at the same or at another DFI. Fund transfers may utilize ACH, FedWire, Swift, or other authorized electronic payment system. Originating DFI (ODFI): bank which initiates EFT instructions Originating DFI (ODFI): bank which initiates EFT instructions Receiving DFI (RDFI): bank which receives EFT instructions Receiving DFI (RDFI): bank which receives EFT instructions NACHA: NACHA is a not-for-profit trade association that develops operating rules and business practices for the Automated Clearinghouse (ACH) network and for other areas of electronic payments (http://www.nacha.org). NACHA: NACHA is a not-for-profit trade association that develops operating rules and business practices for the Automated Clearinghouse (ACH) network and for other areas of electronic payments (http://www.nacha.org). ACH (Automated Clearinghouse): The most popular and widely used clearinghouse of electronic fund transfers (i.e. direct deposit of payroll, corporate payments, travel/expense reimbursements, state/federal, tax payments, consumer/business related transactions). Common ACH computer formats (NACHA formats) include CTX, CCD, and CCD+. ACH (Automated Clearinghouse): The most popular and widely used clearinghouse of electronic fund transfers (i.e. direct deposit of payroll, corporate payments, travel/expense reimbursements, state/federal, tax payments, consumer/business related transactions). Common ACH computer formats (NACHA formats) include CTX, CCD, and CCD+. Float: Refers to both the time delay related to exchange of funds (i.e. check, mail, processing) and the associated interest that may accrue during that delay. Float: Refers to both the time delay related to exchange of funds (i.e. check, mail, processing) and the associated interest that may accrue during that delay.

9. ©2003 Remettra, Inc.Page 9 ACH Primer, Continued More Terms: More Terms: Financially EDI capable/Value Added bank (VAB): DFI that can successfully process and deliver incoming/outgoing EDI data, including translation, and store-and-forward mailboxing between bank customers and their trading partners. Lockbox-capable. Financially EDI capable/Value Added bank (VAB): DFI that can successfully process and deliver incoming/outgoing EDI data, including translation, and store-and-forward mailboxing between bank customers and their trading partners. Lockbox-capable. Value added network (VAN): A third party service provider of secure networking services such as secure store-and forward mailbox delivery of EDI documents, EDI and proprietary in-network translation, and access to audit and reporting data on activity. Value added network (VAN): A third party service provider of secure networking services such as secure store-and forward mailbox delivery of EDI documents, EDI and proprietary in-network translation, and access to audit and reporting data on activity. Advance Notification of Funds: The receipt of payment related detailed information in advance of payment. Advance Notification of Funds: The receipt of payment related detailed information in advance of payment. Dollars and Data Together: When the payment and remittance are kept together through the entire data flow process, with the receiver also receiving the information together. Dollars and Data Together: When the payment and remittance are kept together through the entire data flow process, with the receiver also receiving the information together. Dollars and Data Separate: The transfer and receipt of payment and related data separately (usually split to accommodate the advance notification of funds, requiring reassociation of both payment and remittance by receiver of information). Dollars and Data Separate: The transfer and receipt of payment and related data separately (usually split to accommodate the advance notification of funds, requiring reassociation of both payment and remittance by receiver of information).

10. ©2003 Remettra, Inc.Page 10 ACH Primer, Continued More Terms: More Terms: ACH Operators ACH Operators Federal Reserve System, New York Clearing House Association, VisaNet ACH Services, and the American Clearing House Association Federal Reserve System, New York Clearing House Association, VisaNet ACH Services, and the American Clearing House Association ACH Formats ACH Formats CCD: “Cash Concentration and Disbursement” CCD: “Cash Concentration and Disbursement” B2B EFT format B2B EFT format 1 payment record, no addenda 1 payment record, no addenda CCD+: “Cash Concentration and Disbursement with Addenda” CCD+: “Cash Concentration and Disbursement with Addenda” 1 payment record, 1 addenda record of 80 bytes 1 payment record, 1 addenda record of 80 bytes Suitable for transmission of payment order and 835 TRN segment Suitable for transmission of payment order and 835 TRN segment CTX: “Corporate Trade eXchange” CTX: “Corporate Trade eXchange” 1 payment record, up to 9,999 addenda records of 80 bytes each 1 payment record, up to 9,999 addenda records of 80 bytes each

11. ©2003 Remettra, Inc.Page 11CTX

12. ©2003 Remettra, Inc.Page 12CCD+

13. ©2003 Remettra, Inc.Page 13 ERA and EFT through DFI Payer sends $ and ERA in an 835 to the Payer’s DFI Payer sends $ and ERA in an 835 to the Payer’s DFI Payer’s DFI sends $ and ERA to Payee’s DFI Payer’s DFI sends $ and ERA to Payee’s DFI Payee’s DFI notified Payee of the $ via FDN (Funds Deposit Notification) and delivers the ERA Payee’s DFI notified Payee of the $ via FDN (Funds Deposit Notification) and delivers the ERA Reassociation not necessary Reassociation not necessary Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

14. ©2003 Remettra, Inc.Page 14 ERA and EFT through DFI “Gotchas”: “Gotchas”: Payer must maintain Account/Routing info for payees (information not available in 837) Payer must maintain Account/Routing info for payees (information not available in 837) Since ODFI and RDFI will have access to PHI via the remittance portion of the 835, BA agreements will need to be in place (between Payer and ODFI, and Payee and RDFI) Since ODFI and RDFI will have access to PHI via the remittance portion of the 835, BA agreements will need to be in place (between Payer and ODFI, and Payee and RDFI) Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

15. ©2003 Remettra, Inc.Page 15 ERA and EFT through DFI More “Gotchas”: More “Gotchas”: 835 is “enveloped” into a NACHA CTX format by Originating bank (ODFI) – BAA required between Payer and ODFI 835 is “enveloped” into a NACHA CTX format by Originating bank (ODFI) – BAA required between Payer and ODFI CTX is transmitted to ACH (Federal Reserve, other CH) – in clear text over private connection CTX is transmitted to ACH (Federal Reserve, other CH) – in clear text over private connection CH forwards to Receiving bank (RDFI) – based on routing number (if correct: if not, NACK is sent back to ODFI) CH forwards to Receiving bank (RDFI) – based on routing number (if correct: if not, NACK is sent back to ODFI) Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

16. ©2003 Remettra, Inc.Page 16 ERA and EFT through DFI More “Gotchas”: More “Gotchas”: RDFI extracts 835 from CTX and re-assembles – if RDFI is EDI-capable RDFI extracts 835 from CTX and re-assembles – if RDFI is EDI-capable RDFI delivers 835 to Provider – if RDFI has electronic delivery mechanism RDFI delivers 835 to Provider – if RDFI has electronic delivery mechanism Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

17. ©2003 Remettra, Inc.Page 17 ERA and EFT through DFI NACHA ACH Rules (page OG99): “If the addenda record information will be provided in human-readable format, the RDFI must ensure that the addenda information is translated from ANSI ASC X12 syntax…and provided to the Receiver in human-readable text. If the addenda record information will be provided in machine-readable, electronic file format…the RDFI and Receiver will need to determine whether the information will be (1) transmitted to the Receiver as a pass-through of the electronic file format (i.e., …835), (2) translated into a proprietary format agreed to by the RDFI and Receiver, or (3) merged with the Receiver’s lockbox data.” NACHA ACH Rules (page OG99): “If the addenda record information will be provided in human-readable format, the RDFI must ensure that the addenda information is translated from ANSI ASC X12 syntax…and provided to the Receiver in human-readable text. If the addenda record information will be provided in machine-readable, electronic file format…the RDFI and Receiver will need to determine whether the information will be (1) transmitted to the Receiver as a pass-through of the electronic file format (i.e., …835), (2) translated into a proprietary format agreed to by the RDFI and Receiver, or (3) merged with the Receiver’s lockbox data.” Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

18. ©2003 Remettra, Inc.Page 18 ERA and EFT through DFI More “Gotchas”: More “Gotchas”: CTX format consists of (1) payment record (the “6” record in ACH format) and up to 9,999 “addenda” records (“7” records), each sequenced and related to the “6” record CTX format consists of (1) payment record (the “6” record in ACH format) and up to 9,999 “addenda” records (“7” records), each sequenced and related to the “6” record The ACH format allows 94-characters per line, and the addenda record allows an 80-character payload (plus 14 characters of ACH control information) The ACH format allows 94-characters per line, and the addenda record allows an 80-character payload (plus 14 characters of ACH control information) The maximum “payload” or remittance data capable of being transmitted per payment record is just at 800k The maximum “payload” or remittance data capable of being transmitted per payment record is just at 800k The data cannot be compressed, except to make “…one segment immediately follow(s) the preceding segment” The data cannot be compressed, except to make “…one segment immediately follow(s) the preceding segment” Payer Payer DFI ERA EFT Payee DFI ERA EFT Payee ERA FDN

19. ©2003 Remettra, Inc.Page 19 ERA with Payment by Separate EFT Payer sends $ via EFT instructions to the Payer’s DFI Payer sends $ via EFT instructions to the Payer’s DFI Payer sends ERA directly to Payee Payer sends ERA directly to Payee Payer’s DFI sends $ to Payee’s DFI Payer’s DFI sends $ to Payee’s DFI Payee’s DFI notifies Payee of $ Payee’s DFI notifies Payee of $ Payee reconciles ERA with $ Payee reconciles ERA with $ Payer Payer DFI EFT Payee DFI EFT Payee FDN ERA

20. ©2003 Remettra, Inc.Page 20 ERA with Payment by Separate EFT “Gotchas”: “Gotchas”: Payer must maintain account/routing numbers and payment preferences for payees Payer must maintain account/routing numbers and payment preferences for payees Payer must generate CCD+ file for ODFI, or establish BA with ODFI before sending 835; ODFI must generate CCD+ from 835 Payer must generate CCD+ file for ODFI, or establish BA with ODFI before sending 835; ODFI must generate CCD+ from 835 Payee must set up account/routing number and payment preferences with each payer he transacts with Payee must set up account/routing number and payment preferences with each payer he transacts with Payer Payer DFI EFT Payee DFI EFT Payee FDN ERA

21. ©2003 Remettra, Inc.Page 21 ERA and Payment Delivered Separately but Processed by a Value-Added Bank (VAB) Payer sends $ as appropriate for EFT or check to Payee’s DFI. Payer sends $ as appropriate for EFT or check to Payee’s DFI. Payer sends ERA to Payee’s DFI Payer sends ERA to Payee’s DFI Payee’s DFI reconciles ERA and $ and notifies Payee Payee’s DFI reconciles ERA and $ and notifies Payee Reassociation performed by VAB Reassociation performed by VAB Payer Payer DFI Funds ERA Payee DFI (VAB) Funds Payee FDN

22. ©2003 Remettra, Inc.Page 22 ERA and Payment Delivered Separately but Processed by a Value-Added Bank (VAB) “Gotchas”: “Gotchas”: This is HHS legalese for “lockbox operations”. Provider’s bank (RDFI) receives payment and remittance, either electronically or via paper, and processes the information for consolidated delivery to provider. Inherently involves reformatting if received as a standard transaction and consolidated to paper, or if received as paper and delivered as 835: RDFI would be a covered entity. This is HHS legalese for “lockbox operations”. Provider’s bank (RDFI) receives payment and remittance, either electronically or via paper, and processes the information for consolidated delivery to provider. Inherently involves reformatting if received as a standard transaction and consolidated to paper, or if received as paper and delivered as 835: RDFI would be a covered entity. Payer Payer DFI Funds ERA Payee DFI (VAB) Funds Payee FDN

23. ©2003 Remettra, Inc.Page 23 ERA and Payment Delivered Separately but Processed by a Value-Added Bank (VAB) More “Gotchas”: More “Gotchas”: Payer separates dollars and data then delivers ERA to RDFI (VAB) Payer separates dollars and data then delivers ERA to RDFI (VAB) Payer must have mechanism to communicate with each RDFI directly. With mailed remittance, this is not a problem, but for ERA either the payer or the payer’s clearinghouse would have to electronically transmit the ERA to the receiving bank. Payer must have mechanism to communicate with each RDFI directly. With mailed remittance, this is not a problem, but for ERA either the payer or the payer’s clearinghouse would have to electronically transmit the ERA to the receiving bank. The reassociation trace number (TRN segment) would still have to be transmitted through the ACH from ODFI to RDFI. The reassociation trace number (TRN segment) would still have to be transmitted through the ACH from ODFI to RDFI. Payer Payer DFI Funds ERA Payee DFI (VAB) Funds Payee FDN

24. ©2003 Remettra, Inc.Page 24 ERA with Debit EFT Payer sends 835 with ERA and debit authorization to Payee Payer sends 835 with ERA and debit authorization to Payee Payee instructs DFI to take funds from the Payer’s DFI Payee instructs DFI to take funds from the Payer’s DFI Payee’s DFI gets funds from Payer’s DFI and notifies Payee Payee’s DFI gets funds from Payer’s DFI and notifies Payee Reassociation is necessary Reassociation is necessary PayerPayee 835 Debit Notice Payee DFI Debit Request Payer DFI EFT/FDN Debit Request Funds

25. ©2003 Remettra, Inc.Page 25 ERA with Debit EFT “Gotchas”: “Gotchas”: More risk for payer (operating account authorized for debits) More risk for payer (operating account authorized for debits) More complexity and effort for provider (provider must set up with his RDFI as a debit originator) More complexity and effort for provider (provider must set up with his RDFI as a debit originator) Payer (or clearinghouse) must still deliver 835 directly to payee Payer (or clearinghouse) must still deliver 835 directly to payee PayerPayee 835 Debit Notice Payee DFI Payer DFI EFT/FDNFunds Debit Request Debit Request

26. ©2003 Remettra, Inc.Page 26 Other DFI Issues NACHA/ABA believe they should be exempt from HIPAA rules due to privacy mandates of Graham/Leach/Bliley, and exemptions outlined in Section 1179. NACHA/ABA believe they should be exempt from HIPAA rules due to privacy mandates of Graham/Leach/Bliley, and exemptions outlined in Section 1179. GLB requires bank to restrict outside entities from access to collected data: no restrictions for internal use. HIPAA Privacy requires entities with access to PHI to have measures in place to restrict access internally. GLB requires bank to restrict outside entities from access to collected data: no restrictions for internal use. HIPAA Privacy requires entities with access to PHI to have measures in place to restrict access internally. Section 1179 refers to exemption for “payment” activities; remittance is not exempted. Section 1179 refers to exemption for “payment” activities; remittance is not exempted.

27. ©2003 Remettra, Inc.Page 27 Still a Problem? Alternate Strategies Alternate Strategies ERA Delivered by Payer, Payment Delivered by 3 rd -party payment processor ERA Delivered by Payer, Payment Delivered by 3 rd -party payment processor ERA Delivered by a Healthcare Clearinghouse, Payment Delivered by 3 rd -party payment processor ERA Delivered by a Healthcare Clearinghouse, Payment Delivered by 3 rd -party payment processor ERA and Payment Delivered Separately but Processed by a Healthcare Clearinghouse ERA and Payment Delivered Separately but Processed by a Healthcare Clearinghouse

28. ©2003 Remettra, Inc.Page 28 ERA Delivered by Payer, Payment Delivered by 3 rd -party payment processor Payer Payer DFI EFT Or ERA Payee DFI Payee FDN ERA Payer sends $ via EFT instructions (via CCD+ ERA) to the Payer’s DFI Payer sends $ via EFT instructions (via CCD+ ERA) to the Payer’s DFI Payer sends ERA directly to Payee Payer sends ERA directly to Payee Payer’s DFI sends $ to Payee’s DFI Payer’s DFI sends $ to Payee’s DFI Payee’s DFI notifies Payee of $ Payee’s DFI notifies Payee of $ Payee reconciles ERA with $ Payee reconciles ERA with $ Payment Processor Funds EFT Order (CCD+) Funds

29. ©2003 Remettra, Inc.Page 29 ERA Delivered by Payer, Payment Delivered by 3 rd -party payment processor “Gotchas”: “Gotchas”: Payer still responsible for ensuring delivery of the ERA to the Payee Payer still responsible for ensuring delivery of the ERA to the Payee Depending on the policies of the 3 rd -party processor, Payer may need to maintain payee account/routing numbers and payment prefs Depending on the policies of the 3 rd -party processor, Payer may need to maintain payee account/routing numbers and payment prefs If Payer maintains prefs, Payee must set up prefs with each payer he does business with (using a payment processor of this type) If Payer maintains prefs, Payee must set up prefs with each payer he does business with (using a payment processor of this type) Due to state banking regulations, Payer must maintain control of funds before release to Payee (or keep equal amount on hand); CH must access Payer account or a new account must be established by Payer for funds access by CH. Due to state banking regulations, Payer must maintain control of funds before release to Payee (or keep equal amount on hand); CH must access Payer account or a new account must be established by Payer for funds access by CH. Payer Payer DFI EFT Or ERA Payee DFI Payee FDN ERA Payment Processor Funds EFT Order (CCD+) Funds

30. ©2003 Remettra, Inc.Page 30 ERA Delivered by a Healthcare Clearinghouse, Payment Delivered by 3 rd -party payment processor Payer sends $ via EFT instructions (via CCD+ ERA) to the Payer’s DFI Payer sends $ via EFT instructions (via CCD+ ERA) to the Payer’s DFI Payer sends ERA to Clearinghouse; Clearinghouse delivers ERA to Payee Payer sends ERA to Clearinghouse; Clearinghouse delivers ERA to Payee Payer’s DFI sends $ to Payee’s DFI Payer’s DFI sends $ to Payee’s DFI Payee’s DFI notifies Payee of $ Payee’s DFI notifies Payee of $ Payee reconciles ERA with $ Payee reconciles ERA with $ Payer Payer DFI EFT Or ERA Payee DFI Payee FDN ERA Payment Processor Funds EFT Order (CCD+) Funds CH ERA

31. ©2003 Remettra, Inc.Page 31 “Gotchas”: “Gotchas”: Payer manages multiple relationships (CH, payment processor) Payer manages multiple relationships (CH, payment processor) Depending on the policies of the 3 rd -party processor, Payer may need to maintain payee account/routing numbers and payment prefs Depending on the policies of the 3 rd -party processor, Payer may need to maintain payee account/routing numbers and payment prefs If Payer maintains prefs, Payee must set up prefs with each payer he does business with (using a payment processor of this type) If Payer maintains prefs, Payee must set up prefs with each payer he does business with (using a payment processor of this type) Due to state banking regulations, Payer must maintain control of funds before release to Payee (or keep equal amount on hand); CH must access Payer account or a new account must be established by Payer for funds access by CH. Due to state banking regulations, Payer must maintain control of funds before release to Payee (or keep equal amount on hand); CH must access Payer account or a new account must be established by Payer for funds access by CH. ERA Delivered by a Healthcare Clearinghouse, Payment Delivered by 3 rd -party payment processor Payer Payer DFI EFT Or ERA Payee DFI Payee FDN ERA Payment Processor Funds EFT Order (CCD+) Funds CH ERA

32. ©2003 Remettra, Inc.Page 32 ERA and Payment Delivered Separately but Processed by a Healthcare Clearinghouse Payer Sends 835 to CH Payer Sends 835 to CH Payer Sends $ to ODFI Payer Sends $ to ODFI CH creates CCD+ from 835 and transmits to ODFI CH creates CCD+ from 835 and transmits to ODFI ODFI initiates funds transfer to RDFI via CCD+ instructions ODFI initiates funds transfer to RDFI via CCD+ instructions CH sends Funds Deposit Notification to Payee CH sends Funds Deposit Notification to Payee Payee retrieves ERA from CH Payee retrieves ERA from CH Payer Payer DFI Funds ERA CH EFT Order (CCD+) Payee FDN Payee DFI ERA Funds

33. ©2003 Remettra, Inc.Page 33 “Gotchas”: “Gotchas”: Due to state banking regulations (in most states), Payer must maintain control of funds before releasing to Payee or keep equal amount on hand, so CH must have access to Payer account or a separate account must be established for payer to put funds into for access by CH. Due to state banking regulations (in most states), Payer must maintain control of funds before releasing to Payee or keep equal amount on hand, so CH must have access to Payer account or a separate account must be established for payer to put funds into for access by CH. Many traditional clearinghouses have indicated they do not want to handle the EFT transaction. Many traditional clearinghouses have indicated they do not want to handle the EFT transaction. ERA and Payment Delivered Separately but Processed by a Healthcare Clearinghouse Payer Payer DFI Funds ERA CH EFT Order (CCD+) Payee FDN Payee DFI ERA Funds

34. ©2003 Remettra, Inc.Page 34 Summary There are many issues, both unresolved and under debate, regarding utilizing the ACH network for ERA delivery. There are many issues, both unresolved and under debate, regarding utilizing the ACH network for ERA delivery. Payers must carefully evaluate both strategy and partners when deciding on a remittance and EFT delivery method. Payers must carefully evaluate both strategy and partners when deciding on a remittance and EFT delivery method. To fully realize HIPAA cost savings in the remittance process, both payment and remittance must be delivered electronically or outsourced to a partner. To fully realize HIPAA cost savings in the remittance process, both payment and remittance must be delivered electronically or outsourced to a partner.

35. ©2003 Remettra, Inc.Page 35 Thank You! Brett Hacker, CIO Remettra, Inc. 400 Hardin Rd., Ste. 140 Little Rock, AR 72211 (866) 226-9641 http://www.remettra.com Remettra, Inc. (reh-‘meh-truh) is a specialized healthcare clearinghouse providing remittance advices (electronic or paper) and payments (electronic or paper) to healthcare providers for claims previously adjudicated. Unlike most clearinghouses that provide an array of services, Remettra has focused on services specifically tailored to meet payers' accounts payable objectives. Remettra fills the role of a one-stop outsourcing solution for converting our clients' paper-based accounts payable processes to fully automated electronic systems. We do this through our core products, MedRemit and MedRing.