1. Jargon Busters Presented by Katie Munton and Natalie Dawson

2. Facebook

3. What is a profile? Profiles represent individuals and must be held under an individual name. A profile is not a page. It may look like one, but it's not. The features and capabilities are different.

4. What is a page? Pages are for organisations, businesses, celebrities, and bands to broadcast great information in an official, public manner to people who choose to connect with them. Similar to profiles, pages can be enhanced with applications that help the entity communicate and engage with their audiences,

5. What is a group? Facebook Groups are set up for more personal interaction. Groups are also directly connected to the people who administer them. Groups offer far more control over who gets to participate. Groups are great for organising on a personal level and for smaller scale interaction around a cause.

6. What does it mean to ‘like’ something on Facebook? "Like" is a way to give positive feedback or connect with things you care about on Facebook. You can like content that your friends post or Pages that you want to connect with on Facebook.

7. What is a wall? A wall is a featured section inside a Facebook profile. It's a space on every user's profile page that allows friends and users themselves to post messages for all to see. Your wall is where you and your friends can write on your Profile.

8. Twitter

9. What is a hashtag #? Hashtags were developed as a means to create "groupings" on Twitter, without having to change the basic service. Tagging helps to organise and share online information with others. The aim is to bring some order to Twitter users' published updates ("tweets") and make it easier to follow a topic of interest.

10. Tweet versus Re-Tweet Tweet A tweet is a post or status update ‘Tweet’ can be used as a noun referring to the actual written update or a verb referring to the action of publishing an update. Each tweet is no longer than 140 characters.

12. Re-tweet (RT) RT is short for re-tweet and indicates a re-posting of someone else’s tweet. Powerful way to spread messages across Twitter quickly. For example, if you follow a Twitter news feed and they post a link to a story that you feel should be shared, you can ‘re-tweet’ it. Similar to forwarding an interesting email to friends Example: RT @Username: Original message, often with a link

13. Follower Following someone on Twitter means receiving/subscribing to their twitter updates – they do not necessarily have to follow you back. Facebook = relationships be reciprocal. Twitter allows for one-way relationships. When you follow someone, every time they post a new message, it will appear on your Twitter homepage.

15. @username The @ symbol is a way of referring to another Twitter user. For example: @KatieMunton means that that I am either sending a message to Katie or I am talking about Katie in my tweet. For example:

16. YouTube

17. Channel A channel on YouTube is the homepage for an account Information displayed on a channel: –Account name –Account type –Public videos uploaded –User information entered

19. Embedding Videos You can have YouTube videos appear inside other web pages. Video owner must have enabled embedding - code will be available in the field marked ‘Embed’, located to the right of the video.

21. Questions