1. IBM Tivoli Netcool/OMNIbus v7.3 © 2010 IBM Corporation Tracey McWilliams

2. 1 Tivoli Netcool/OMNIbus ● Maximize Service Availability. Leverage hundreds of out-of- the-box integrations, with included domain intelligent event reduction rules, to monitor end-to-end infrastructure status and health. ● Reduce Operational Costs. Consolidate NOCs, tools and management sources into a single pane-of-glass and integrated management infrastructure. ● Improve Staff Productivity. Utilize normalization, de- duplication, aggregation, correlation capabilities, as well as time, device, and service based event reductions. Seamless UI navigation based on common Tivoli GUI architecture delivers task-based workflows that represent common operations used to perform operations and service management actions ● Minimize human intervention. Exchange information between peer systems and automate maintenance actions and procedures. ● Increase Confidence. Leverage proven availability and reliability, with huge event throughput capability, trusted system redundancy, failover and security. Market Leading Event Consolidation, Correlation & Automation Meeting the challenges of Dynamic Infrastructure Management More smart assets Greater complexity Escalating event volumes TransportationAssetsFacilitiesProductionEquipment IT Hardware & Software Network

3. 2 Significant Performance and Scalability Improvements High performance Active Event List with configurable look and feel options Ultra-fast event filtering through user defined indexes and automatic filter optimization Improved multi-threading and event consumption rates through memory pooling Tiered Architecture (ESF) configuration included in the default configurations Enhanced event flood protection and event rate anomaly detection including new event generation at the probe ObjectServer gateways with smarter resynchronization for improved disaster recovery performance

4. 3 New Active Event List configuration options providing familiar look and feel options for TEC/ITM users Out-of-the-box integration with ITM for predictive and hypervisor event processing as well as strengthened interoperation with Tivoli TADDM/CCMDB ROI calculation re-using MOSWOS technology EIF libraries and postmsg available in Netcool/OMNIbus Native “postmsg” utility sending directly to the ObjectServer TEC Log File Adapter support and replacement Active Directory authentication provided in Netcool/OMNIbus ObjectServer Support for load balancing across multiple servers for the web-based Event Management Desktop Adoption of standard Tivoli installation technology for all Netcool/OMNIbus components UTF-8 support for a group of probes and gateways (rolling update program to complete) Ease of upgrade with compatibility between supported versions of components –Install and upgrade of ObjectServer or Web server may be phased independently of each other Ease of Deployment, Integration and Interoperation

5. 4 Improved event throughput capability Indexing in the ObjectServer –General-purpose indexes on arbitrary columns (one column per index). –Faster table access using indexes, reducing load and enabling more sophisticated processing in automations. –How to use it? CREATE INDEX syntax and performance guide in documentation. More efficient memory allocation in the ObjectServer –New memory allocation scheme in SQL parser. –Possible 20% to 40% faster INSERT statements for alerts.status (operating system dependent). NOTE: Performance data was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Users should verify the applicable data for their specific environment.

6. 5 Sample Performance Improvements An ObjectServer with 10000 rows and executing 3 large and complex queries 50 times: Unoptimised (in sec) Optimised (in sec) Improvement (%) Query 157.453.3594% Query 213.332.7880% Query 313.225.3660% NOTE: Performance data was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Users should verify the applicable data for their specific environment.

7. 6 Improved out-of-the-box value Productised Event Service Framework (ESF) –A scalable multi-tier architecture featuring standard configuration for 1, 2 and 3 tiered systems. –Based upon the original ESF 1.3 "standard architecture" but with a number of improvements including: Reduced complexity from original ESF Easier installation via nco_dbinit Synthetic events generated for failover/failback and time to display –A set of configuration files for ObjectServers and gateways are supplied in $OMNIHOME/extensions/multitier. –Documentation provided on installing and configuring the multi-tier architecture.

8. 7 Multi-tier Configuration Documentation New comprehensive user guide that includes: ● Detailed step-by-step instructions of how to set up an environment; ● Background information about how to design a system that’s right for you.

9. 8 Improved data integrity & high availability (1) New Gateway ResyncType: Minimal –Reduces time taken for resynchronisation during failover/failback –Only events that are inserted/updated in the source ObjectServer since failure will be resynchronized across the gateway. –Failure time is determined from the last successful IDUC for failed ObjectServer. –Reduces loss of user actions performed on events in backup ObjectServer during failed-over state. Reduce event loss when ObjectServer fails during resynchronization –ObjectServer Gateway determines which ObjectServer was acting as master of resynchronization prior to the failure –That value is retained in new ObjectServer property – ActingPrimary –Gateway uses that value to determine which direction to perform resynchronization

10. 9 Improved data integrity & high availability (2) Reduced event loss during failback when clients fail back before resynchronization – Controlled Client Failback –Client's failback behaviour is controlled by failover pair of ObjectServers instead of clients themselves. –Automatic failback is disabled in clients by setting new failback properties. –On resynchronization completion, the ObjectServer Gateway sends gw_resync_finish signal to both ObjectServers. –On receiving this signal, the backup ObjectServer disconnects the clients so that they can connect to the resynchronized primary. –This guarantees that clients do not failback to the primary ObjectServer until resynchronization is complete

11. 10 Improved data integrity & high availability (3) Reduced event loss when ObjectServer shuts down –New control_shutdown procedure –ObjectServer flushes pending changes to IDUC clients such as gateways before it shuts down. –All non-IDUC clients are disconnected. –All IDUC clients are instructed to retrieve their pending changes using FLUSH IDUC –All new connection requests are blocked during restricted state of ObjectServer. –After all clients retrieve their changes, the ObjectServer will run an external automation to shut down the ObjectServer using nco_pa_stop

12. 11 Event flood protection and event rate anomaly detection What has changed –Netcool Installer has been replaced by an IBM Software Group standard interface. –Tivoli standard COI/DE backend COI – Composite Offering Installer DE – Deployment Engine or Autonomic Deployment Engine What this means –Products can require cross-dependencies –Single point of reference for installed units –Tivoli standard install database technology and maintenance tools –Graphical install UI now available on all platforms Probes and gateways will be repackaged to use the new installer technology –The repackaged probes and gateways will include all IBM prerequisites to which customers are automatically entitled.

13. 12 Authentication of ObjectServer users using LDAP –ObjectServer can authenticate users directly in an LDAP-compliant directory, without the need of a PAM module. Benefits –No operating system configuration required –Removes dependency on 3 rd party PAM_LDAP modules –Allows Windows ObjectServer users to be externally authenticated –No modifications to customers LDAP schema required –No root access required –Active Directory can be used as the authentication server (as it is an LDAP-compliant directory server) –PAM still supported and remains the default on Unix

14. 13 EIF libraries and associated functions included in Tivoli Netcool/OMNIbus Event Integration Facility (EIF) is a set of application programming interfaces that IBM products can use to send events to existing event servers –Tivoli Netcool/OMNIbus (via the EIF probe) –Tivoli Enterprise Console –Or create new event servers that process events as required. EIF is implemented as a set of static libraries for C-based applications, and a set of.jar files for Java-based applications. New functions added for the Tivoli Netcool/OMNIbus release of EIF –SSL support (via GSKit and JSSE) –IPv6 support –Native 64-bit libraries for all supported platforms EIF also provides a basic event sender (posteifmsg) that allows users to send events from the command line

15. 14 Globalization improvements Enable UTF-8 support on Windows platforms for the ObjectServer, ObjectServer Gateway, nco_dbinit, nco_postmsg and a group of probe and gateways. OMNIbus customer can now send event data encoded in UTF-8 to OMNIbus, have a single ObjectServer to process and store multi-lingual event data in UTF-8 and propagate event date encoded in UTF-8 to external systems on Windows. Extend date/time formatting and parsing functionality from POSIX format ( for example, %y %a ) to Locale Data Markup Language (LDML) format ( for example, YYYY MM ). Achieve compliance with GB18030 standard.

16. 15 Overview  AEL Improvements ● Ability to view and work with events from multiple ObjectServers in a single event list ● Improved usability features  Improved operator workflows ● New dashboard portlet to create monitor box views, supporting drag-and-drop configuration  Map Refresh ● New graphics engine for improved look and feel ● Improved user interactions with the map, including customizable mouseover effects  Native Desktop convergence ● Improved performance with more than 100K events supported in a single AEL ● Replacement of entities with system filters and views  Usability/Consumability ● Consistent look and feel based on Tivoli guidelines ● High Availability support (based on Tivoli Integrated Portal Load Balancing solution)

17. 16 Integrations Installer – Probes & Gateways $NCHOME/omnibus/install/nco_install_integration –nco_patch and the patching system are not supported by OMNIbus v7.3.0 onwards Integrations are now downloaded as archives containing both the old style patch and the newer COI/DE installer technology –This means that probes and gates are now listed in listIU.sh output like other Tivoli components that use DE Operates in GUI, console and silent modes like the main product installer

18. 17 Don’t miss these valuable opportunities Hands-on Labs Hands-on labs provide an excellent opportunity to gain first-hand technical experience with Tivoli products and solutions. Room 119, Conference Center, Level 1 Hands-on Lab Schedule Sun.10:30 a.m. – 5:00 p.m. Mon.10:30 a.m. – 6:00 p.m. Tue.10:30 a.m. – 6:00 p.m. Wed.08:30 a.m. – 6:00 p.m. Thur.08:30 a.m. – 6:00 p.m. Solution Expo IBM & Partner Exhibits, Theater Presentations, Meet the Experts, Client Hospitality Lounge, User Group Networking, Business Partner Cafe and Client Reference Lounge Expo Hours Sun.06:30 p.m. – 9:00 p.m. Mon.12:00 p.m. – 8:00 p.m. Tue. 12:00 p.m. – 6:00 p.m. Wed. 12:00 p.m. – 4:00 p.m. Receptions will be held Sunday and Monday nights. Technical Product Certification Technical product certification lays the groundwork to help you become a world-class resource to your clients, colleagues, and company. Rooms 301 and 302, Conference Center, Level 3 Certification Schedule Sun.10:30 a.m. – 5:00 p.m. Mon.10:30 a.m. – 6:00 p.m. Tues.10:30 a.m. – 6:00 p.m. Wed.08:00 a.m. – 6:00 p.m. Pulse Comes to You 2010 will bring the excitement, education, and experience of the global Pulse conference to a location near you. For more details go to ibm.com/pulsecomestoyou Post -Conference Education Two-Day Tivoli Workshops Rooms 101-109, Conference Center, Level 1 Thur. 8:00 a.m. – 5:00 p.m. Fri. 8:00 a.m. – 5:00 p.m. One-Day Asset Management Workshops Rooms 121-122, Conference Center, Level 1 Thur. 8:30 a.m. – 3:30 p.m.

19. 18 Trademarks and disclaimers Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS" without warranty of any kind. The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Information concerning non-IBM products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-IBM list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to non- IBM products. Questions on the capability of non-IBM products should be addressed to the supplier of those products. All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here. Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography. Photographs shown may be engineering prototypes. Changes may be incorporated in production models. © IBM Corporation 1994-2010. All rights reserved. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web at http://www.ibm.com/legal/copytrade.shtml. http://www.ibm.com/legal/copytrade.shtml