1. ‘Connect Housekeeping ‘ When you log in please click on the ‘Meeting’ tab then ‘Manage My Settings' and complete the ‘Audio Setup Wizard’ For ‘Technical Support’ during the session click on the drop down arrow in the chat pod and select Steven Parker – this will send a private message to him

2. You should hear this in your headphones Select Logitech USB Headset Click record to check sound then stop and play to ensure you hear it in your headset Click on the test silence tab then next Click on the test silence tab then next Almost done just click on the (advanced) settings tab Click next Select Headphones from the pick list & click OK Click finish and your good to go

3. Please keep questions for for question time If you have a question you can raise your hand by clicking on this icon on the left hand bottom of your screen. The arrow on the side gives other options. When your microphone is enabled you will see this icon next to your name hold down the talk button while talking You have to keep holding the button down while your talking