2. Vision Statement The Office of Housing and Residence Life will provide students with an exceptional residential experience. We will accomplish this by incorporating the guiding principles of the University into our residential communities. An exceptional residential experience will better prepare students to be successful at the University and in a global community. Mission Statement The Office of Housing & Residence Life provides housing accommodations for a community of learners in the pursuit of an academic degree. We are committed to offering a seamless transition into a welcoming community that provides the support and resources to inspire academic achievement, student involvement and personal development.

3. Providing contemporary housing options that are environmentally conscious, safe, clean and well-maintained Employing a talented and well-trained staff who are dedicated to serving prospective and current residents Managing a responsible student-centered business operation that provides efficient and effective service through the use of technology and excellent customer service Developing a community that is supportive, promotes respect, trust, civility and acceptance for all community members Providing services that promptly respond to the residents' needs and concerns Promoting a holistic living/learning experience that supports personal and academic growth, provides numerous opportunities for social interaction and promotes leadership development

4. Business Operations Applications Assignments Collections Summer Conferences Marketing Technology Facilities Work Orders Summer Turnover Housekeeping Capital Projects New Construction Residence Life Staff Community Development Community Standards Student Involvement

5.  Assignments Process  Housing Agreement  Two semesters  Summer  Billing / Collections  Rent installments  Communication  Late fees  Maintenance  Housing Portal  Work Order system  Emergency requests

6. Staff Assist with seamless transition Resident Assistant Resident Director Community Development Student Leadership RHA Leadership thru Service WiSTEM Community Standards

7. Things you should know about on-campus living… Move-in tips Follow the schedule on our website We cannot accommodate early arrivals List of What to bring/not to bring is on our website Summer B Move-in Availability for Fall 2015/Spring 2016 Useful Tips: Renter’s Insurance DAS System Laundry Services Courtesy Shuttle / Dining Services We are a student-centered business operation Terms and Conditions of the Housing Agreement We enforce deadlines & make few exceptions

8. Things you should know about on-campus living… We communicate with your student often through FGCU email Community & Conduct Expectations Students are responsible for knowing and adhering to community expectations Roommate Relationships/Expectations

9. Follow us on Twitter: @FGCUHousing Like us on Facebook : FGCU Housing and Residence Life Phone Number: 239-590-1700 Web Site: http://fgcu.edu/Housinghttp://fgcu.edu/Housing Email: Housing@fgcu.eduHousing@fgcu.edu Welcome to FGCU! Go Eagles!