1. A Case Study Analysis Fernando Poumian Julia Ramos Patty Rangel

2. The University of Texas at El Paso Founded in 1914 Originally the Texas State School of Mines Renamed later to Texas Western College Finally renamed The University of Texas at El Paso (UTEP) UTEP’s History

3. The University of Texas at El Paso Developed various doctoral programs Classified as Research University On the road to Tier 1 UTEP’s Development

4. The University of Texas at El Paso Achieves record high enrollments Mexican-American dominates enrollment population UTEP become’s one of El Paso’s Landmarks UTEP’s Growth

5. The University of Texas at El Paso Classified as Doctoral/Research Intensive University Mexican-American dominates enrollment population UTEP become’s one of El Paso’s Landmarks Visions, Mission & Goals

6. The University of Texas at El Paso Dedicated to advancement Committed in providing accessibility & opportunity Applying innovative interdisciplinary approaches Mission

7. The University of Texas at El Paso Learning & Teaching Research, Scholarship & Artistic Production Public Service Administration Goals

8. The University of Texas at El Paso …is dedicated to the advancement of the El Paso region through education, creative and artistic production, and the generation, interpretation, application and dissemination of knowledge…

9. Internal Accounting Department at UTEP The Problem? Lack of communication between departments Procedures of accounting processes not properly met Lack of training when acquiring new employees All communication problems

10. SWOT Analysis Strengths: University website: Information Accredited staff members Weakness: No awareness Not properly trained new employees Communication between departments Opportunities: New training development Refresher training courses Special policies/procedures Threats: Losing vendors High turnaround Hiring an accounting firm

11. The University of Texas at El Paso Initial Orientation lack’s details in day- to-day processes Troubleshooting scenarios should be part of orientation Lack of communication within organization Yearly updates should be disseminated properly Nature of UTEP’s Communication Challenge

12. The University of Texas at El Paso Lack of detail orientation Communication barriers Difficulties in receiving updated information UTEP’s Current Communication Challenge

13. The University of Texas at El Paso Integral & mandatory training Yearly addendums to SOP Refresher courses after 6 months of initial hire 2 day initial orientation Proposed Solution

14. As UTEP becomes closer to obtain the Tier 1 status, it is important that the efficiency of every department within the institution reaches its full potential The University of Texas at El Paso Conclusion

15. The communication problems contained in this presentation should be analyzed Proposed solutions should be addressed and implemented in the interest of the University The University of Texas at El Paso Conclusion

16. This will create a more friendly work environment which will boost not only morale, but productivity and efficiency The University of Texas at El Paso Conclusion

17. Thank You Business Team 6