1. NAAEI LMS Affiliate Best Practices Call Tuesday, July 19, 2011

2. Agenda Introductions Overview of the LMS Program Best Practices Discussion and Idea Exchange Marketing Show and Tell Marketing Case Study August Affiliate Education Conference Adjourn

3. NAAEI LMS Team - HQ Bridget K. Dunn Director of Program Delivery bridget@naahq.org 703/797-0609 bridget@naahq.org Lesley Packel Manager of Customer Relations lesley@naahq.org 703/797-0611 lesley@naahq.org

4. NAAEI LMS Team - CallSource

5. Overview Benefits of an LMS Benefits of a Blended Learning Program How we got here and where we’re going Current statistics

6. Center Stage Share one example of what is working for you How to answer “What’s online learning and why do I care?” Marketing, marketing and marketing Challenges, questions and requests Anything else to share?

7. Marketing Show & Tell Examples of marketing materials

8. Marketing Show & Tell Case Study

9. About this Conference NAAEI and the Austin Apartment Association, host the 2011 NAAEI Affiliate Education Conference, are please to invite you to attend this year’s conference. It features strategies for enhancing/expanding your education programs, industry best practices, roundtables, industry speaker/trainer networking, technology demonstrations, group events and more. Register to attend the 2011 NAAEI Affiliate Education Conference. Attendees This conference is free for affiliate staff. Speakers: $495 by July 8, after July 8, $595. Register for the 2011 NAAEI Affiliate Education Conference

10. Hotel Information InterContinental Stephen F. Austin Hotel 701 Congress Avenue Austin, Texas 78701 Phone: 512/457-8800 Room Rate: $119/night for single/double occupancy (traditional king or queen bed) $139/night double occupancy (2 double beds) To book your room at the special group rate, please call 512/457-8800 and mention the National Apartment Association Education Institute – Affiliate Education Conference. Registration cut off is Friday, August 5, 2011

11. August 22, 2011 12:00 p.m. – 6:00 p.m. General check in for affiliates and speakers Registration table outside the Capital Ballroom Capital A 1:00 p.m. – 2:30 p.m. Idea Share ‐ AFFILIATES ONLY 2:30 p.m. – 2:45 p.m. Break 2:45 p.m. – 4:45 p.m. NAAEI Updates ‐ AFFILIATES ONLY Capital Ballroom 5:00 p.m. – 6:00 p.m. Check‐in for Open Mic Night (if you haven’t checked in already) Registration table outside Capital Ballroom 5:30 p.m. – 8:00 p.m. Open Mic Night and Reception ‐ OPEN TO ALL Speaker/Affiliate networking event

12. August 23, 2011: Capital Ballroom 8:00 a.m. – 8:30 a.m. Breakfast – OPEN TO ALL 8:30 a.m. – 9:30 a.m. How to Develop your Own Content ‐ OPEN TO ALL Moderated by Doug Chasick – NAAEI Faculty Member 9:30 a.m. – 10:30 a.m. Future of Social Media and the LMS ‐ OPEN TO ALL Moderated by Doug Chasick – NAAEI Faculty Member 10:30 a.m. – 10:45 a.m. Break 10:45 a.m. – 11:45 a.m. Blended Learning ‐ OPEN TO ALL Moderated by Sue Weston – NAAEI Faculty Member 12:00 p.m. – 1:00 p.m. Lunch – OPEN TO ALL 1:00 p.m. – 3:00 p.m. Career Café ‐ OPEN TO ALL Moderated by Jackie Ramstedt 3:00 p.m. – 3:15 p.m. Break 3:15 p.m. – 4:45 p.m. Career Café Group Wrap Up and Discussion ‐ OPEN TO ALL EVENING ACTIVITY: OPEN TO ALL 5:30 p.m. Depart to Capital Cruises 6:00 p.m. ‐ 8:00 p.m. Capital Cruises Dinner Cruise around Lady Bird Lake Dinner and Entertainment 8:00 p.m. Depart from Capital Cruises

13. August 24, 2011: Capital Ballroom 8:00 a.m. – 8:30 a.m. Breakfast – OPEN TO ALL 8:30 a.m. – 10:30 a.m. Managing your Tradeshow ‐ OPEN TO ALL Moderated by Lisa Trosien 10:30 a.m. – 10:45 a.m. Break 10:45 a.m. – 11:45 a.m. Education Committee Time Management ‐ OPEN TO ALL Moderator TBD 11:45 a.m. – 12:00 p.m. Wrap Up

14. NAAEI LMS Affiliate Best Practices Call Tuesday, July 19, 2011