1. Law and Justice: Chapter 4
Settling Disputes

2. Conflict Conflict is a natural part of everyday life.
Conflict can be productive when managed responsibly!

3. Conflict Disadvantages of going to court to settle conflicts:
Time consuming
Expensive
General Health Concern: Anger and Bitterness

4. Informal Talk
The least formal way to resolve conflict is through informal talk.
Involves two people talking out the problem with no help from others
Examples: Disagreements with parents, teachers, friends. . .

5. Negotiation
Negotiation is when people try to resolve the conflict by reaching a solution that is acceptable to all.
Negotiation is important because the skills involved in handling conflict responsibly are used everyday by people in all aspects of life.

6. 3 Phases of Negotiation Preparation Negotiation Post-negotiation
1. All parties should have a sincere interest in settling the dispute.
2. Identify the issue causing the conflict.
3. Consider the issue from the other side (the other party).
4. Identify two workable solutions to resolve problem.
Negotiation
1. Work together to identify the issue causing the conflict.
2. After identifying issues, parties should work together to create a list of possible solutions.
3. Repeat all points of the final agreement to be sure of understanding.
Write down final agreement and decide the consequences if broken.
Post-negotiation
1. Make final decisions.

7. Mediation
Mediation is when a 3rd party helps the disputing parties talk about their problems and settle their differences.
Mediators do not make decisions for the parties; they only help the parties
try to settle the dispute.

8. Arbitration
Arbitration is when both parties agree to have a 3rd party listen to their arguments and make a decision for them.
Decisions made by an arbitrator are legally binding.
Arbitrators have authority similar to judges.
Arbitration hearings are common in:
Labor Disputes & International Law Cases

9. Court Action
Lastly, you could take court action and initiate a lawsuit.
This is the last action one would take. Why do you think so?