1. Our vision Donetsk Oblast Employment Service will introduce in the next 3-5 years efficient institutional changes and initiate reforms at the regional and national levels to provide the regional economy with competitive professional personnel. Employment Service will then be supplemented with new talented highly skilled employees, capable of analyzing and forecasting the needs of enterprises in professional labor. Developed and introduced innovative projects for staff training and retraining with the use of the employment service’s own resources will ensure fast response to labor market demand changes. New departments set up within the employment service as a result of cooperation with European institutions will improve the efficiency of delivered services and ensure high-quality cooperation with all stakeholders. Donetsk Oblast Employment Service will be a regional innovation center, a center for establishing partnerships and dissemination of best practices among all governance structures within the Region. The professional image and enhanced impact of the Oblast Employment Service will allow to initiate reforms at the national level. To achieve this vision, Donetsk Oblast Employment Service will focus its efforts on the institutional development of its own structure, establishment of long-term partnerships with employment services of the EU and other countries, will develop and introduce a range of innovative projects in the field of analysis and forecast of the regional labor market needs, vocational training and retraining of personnel, creation of the enabling environment for development of SME and self-employment, will expand the scope of its services for regional population and enterprises.

2. Strategic direction No. 1 Institutional change and development of the Regional Employment Service Strategic direction No. 1 Institutional change and development of the Regional Employment Service Strategic direction No. 2 Search for innovative approaches to provision and expansion of the range of services, development and introduction of new technologies and models Strategic direction No. 2 Search for innovative approaches to provision and expansion of the range of services, development and introduction of new technologies and models Strategic direction No. 3 Initiation and promotion of legislative amendments to enhance the operational efficiency of the Regional Employment Service Strategic direction No. 3 Initiation and promotion of legislative amendments to enhance the operational efficiency of the Regional Employment Service Priority goal No. 1.1 To set up ta Department of Analysis and Forecast of Regional Labor Market Needs Priority goal No. 1.1 To set up ta Department of Analysis and Forecast of Regional Labor Market Needs Priority goal No. 1.2 Reforming of the Career Guidance and Vocational Training Departments Priority goal No. 1.2 Reforming of the Career Guidance and Vocational Training Departments Priority goal No. 2.1 To actively involve EU structures in establishing effective partnerships for attraction of best practices and alternative financing Priority goal No. 2.1 To actively involve EU structures in establishing effective partnerships for attraction of best practices and alternative financing Priority goal No. 2.2 To develop and introduce a concept of promotion of SME and self- employment development at the level of base centers Priority goal No. 2.2 To develop and introduce a concept of promotion of SME and self- employment development at the level of base centers Priority goal No. 3.1 To reorganize the current reporting model and introduce state statistical reporting on medium- and long-term needs in vocational and qualification terms Priority goal No. 3.1 To reorganize the current reporting model and introduce state statistical reporting on medium- and long-term needs in vocational and qualification terms Priority goal No. 3.2 To initiate the development and approval of an Employment Code Priority goal No. 3.2 To initiate the development and approval of an Employment Code Quality improvement of institutional and legal support to the Regional Employment Service for forecasting of, formation of and securing Donetsk Oblast with highly skilled and competitive labor force Quality improvement of institutional and legal support to the Regional Employment Service for forecasting of, formation of and securing Donetsk Oblast with highly skilled and competitive labor force Priority goal No. 1.3 To create conditions for continuous training and development of the Regional Employment Service staff and assessment of their operational efficiency in line with European standards Priority goal No. 1.3 To create conditions for continuous training and development of the Regional Employment Service staff and assessment of their operational efficiency in line with European standards Priority goal No. 2.3 To initiate and set up information and consultancy offices for assessment of local community needs in employment center services Priority goal No. 2.3 To initiate and set up information and consultancy offices for assessment of local community needs in employment center services Priority goal No. 3.3 To develop a platform for restructuring of the labor resource management and labor market regulation system at the regional and national levels Priority goal No. 3.3 To develop a platform for restructuring of the labor resource management and labor market regulation system at the regional and national levels

3. Strategic direction No. 1 Institutional change and development of the Regional Employment Service Strategic direction No. 1 Institutional change and development of the Regional Employment Service Priority goal No. 1.1 To set up a Department of Analysis and Forecast of Regional Labor Market Needs Priority goal No. 1.1 To set up a Department of Analysis and Forecast of Regional Labor Market Needs Priority goal No. 1.2 Reforming of the Career Guidance and Vocational Training Departments Priority goal No. 1.2 Reforming of the Career Guidance and Vocational Training Departments Priority goal No. 1.3 To create conditions for continuous training and development of the Regional Employment Service staff and assessment of their operational efficiency in line with European standards Priority goal No. 1.3 To create conditions for continuous training and development of the Regional Employment Service staff and assessment of their operational efficiency in line with European standards Operational goal No. 1.1.1 Learning national and international best practices in the field of analysis and forecast Operational goal No. 1.1.1 Learning national and international best practices in the field of analysis and forecast Operational goal No. 1.1.2 Development and presentation of a concept of the Department operation. Agreement on goals, tasks and functions on the national and regional levels. Operational goal No. 1.1.2 Development and presentation of a concept of the Department operation. Agreement on goals, tasks and functions on the national and regional levels. Operational goal No. 1.2.1 Audit of the Departments’ staff: assessment of needs in training and skills improvement Operational goal No. 1.2.1 Audit of the Departments’ staff: assessment of needs in training and skills improvement Operational goal No. 1.2.2 Development of staff skills improvement programs in line with the Regional Concept and clients’ needs at the base and medium levels Operational goal No. 1.2.2 Development of staff skills improvement programs in line with the Regional Concept and clients’ needs at the base and medium levels Operational goal No. 1.2.4 Setting up a Vocational Training Center at the Regional Employment Center in line with EU standards Operational goal No. 1.2.4 Setting up a Vocational Training Center at the Regional Employment Center in line with EU standards Operational goal No. 1.2.5 Re-branding of the Departments, an awareness campaign re new potentialities of the employment service in educational institutions Operational goal No. 1.2.5 Re-branding of the Departments, an awareness campaign re new potentialities of the employment service in educational institutions Operational goal No. 1.3.1 Assessment of needs of the Employment Service in improvement of management systems, learning best practices, selection of a model for personnel development Operational goal No. 1.3.1 Assessment of needs of the Employment Service in improvement of management systems, learning best practices, selection of a model for personnel development Operational goal No. 1.3.2 Assessment of the personnel and determination of their strategic development directions Operational goal No. 1.3.2 Assessment of the personnel and determination of their strategic development directions Operational goal No. 1.3.3 Development and introduction of internal training programs and assessment of the staff efficiency Operational goal No. 1.3.3 Development and introduction of internal training programs and assessment of the staff efficiency Operational goal No. 1.2.3 Introduction of the programs and gradual training of specialists in all base centers Operational goal No. 1.2.3 Introduction of the programs and gradual training of specialists in all base centers Operational goal No. 1.3.3 Reforming the work with the staff to improve the management and development of human resources Operational goal No. 1.3.3 Reforming the work with the staff to improve the management and development of human resources

4. Strategic direction No. 2 Search for innovative approaches to provision and expansion of the range of services, development and introduction of new technologies and models Strategic direction No. 2 Search for innovative approaches to provision and expansion of the range of services, development and introduction of new technologies and models Priority goal No. 2.1 To actively involve EU structures in establishing effective partnerships for attraction of best practices and alternative financing Priority goal No. 2.1 To actively involve EU structures in establishing effective partnerships for attraction of best practices and alternative financing Priority goal No. 2.2 To develop and introduce a concept of promotion of SME and self- employment development at the level of base centers Priority goal No. 2.2 To develop and introduce a concept of promotion of SME and self- employment development at the level of base centers Priority goal No. 2.3 To initiate and set up information and consultancy offices for assessment of local community needs in employment center services Priority goal No. 2.3 To initiate and set up information and consultancy offices for assessment of local community needs in employment center services Operational goal No. 2.1.1 The Strategic Planning Adviser is to draft a strategic action plan in the field of cooperation with international structures Operational goal No. 2.1.1 The Strategic Planning Adviser is to draft a strategic action plan in the field of cooperation with international structures Operational goal No. 2.1.2 Implementation of the strategic action plan as to establishment of partnerships, attraction of best practices and alternative financing Operational goal No. 2.1.2 Implementation of the strategic action plan as to establishment of partnerships, attraction of best practices and alternative financing Operational goal No. 2.2.1. To conduct an efficiency audit of SME service providers. To develop a list and a directory. To place respective information on the web- sites of the Service Operational goal No. 2.2.1. To conduct an efficiency audit of SME service providers. To develop a list and a directory. To place respective information on the web- sites of the Service Operational goal No. 2.2.2. To develop and introduce in all base centers innovative forms of promoting employment and self- employment during the recession Operational goal No. 2.2.2. To develop and introduce in all base centers innovative forms of promoting employment and self- employment during the recession Operational goal No. 2.2.3. To establish cooperation with Donetsk and Verkhovna Rada Deputies in order to design a regional SME development strategy Operational goal No. 2.2.3. To establish cooperation with Donetsk and Verkhovna Rada Deputies in order to design a regional SME development strategy Operational goal No. 2.3.2 Development of a community “map” with the available services, assessment of needs in new services, development of a data base re employment and self- employment potentialities and SME Operational goal No. 2.3.2 Development of a community “map” with the available services, assessment of needs in new services, development of a data base re employment and self- employment potentialities and SME Operational goal No. 2.3.2 To develop a continuous monitoring system of community needs in current and new services of employment centers ( 2 pilot projects) Operational goal No. 2.3.2 To develop a continuous monitoring system of community needs in current and new services of employment centers ( 2 pilot projects)

5. Strategic direction No. 3 Initiation and promotion of legislative amendments to enhance the operational efficiency of the Regional Employment Service Strategic direction No. 3 Initiation and promotion of legislative amendments to enhance the operational efficiency of the Regional Employment Service Priority goal No. 3.1 To reorganize the current reporting model and introduce state statistical reporting on medium- and long-term needs in vocational and qualification terms Priority goal No. 3.1 To reorganize the current reporting model and introduce state statistical reporting on medium- and long-term needs in vocational and qualification terms Priority goal No. 3.2 To initiate the development and approval of an Employment Code Priority goal No. 3.2 To initiate the development and approval of an Employment Code Priority goal No. 3.3 To develop a platform for restructuring of the labor resource management and labor market regulation system at the regional and national levels Priority goal No. 3.3 To develop a platform for restructuring of the labor resource management and labor market regulation system at the regional and national levels Operational goal No. 3.2.1 To conduct an efficiency audit and analysis of the current regulatory base Operational goal No. 3.2.1 To conduct an efficiency audit and analysis of the current regulatory base Operational goal No. 3.2.2 To summarize the audit and analysis results, initiate discussion on a potential development of the Code, proceeding from the existing inadequacy of the current legislation Operational goal No. 3.2.2 To summarize the audit and analysis results, initiate discussion on a potential development of the Code, proceeding from the existing inadequacy of the current legislation Operational goal No. 3.2.3 To identify an influence group (lobbying) among the Regional and Verkhovna Rada Deputies Operational goal No. 3.2.3 To identify an influence group (lobbying) among the Regional and Verkhovna Rada Deputies Operational goal No. 3.3.1 To conduct an analysis of duplicated functions. Based on the calculations, to demonstrate economic feasibility of restructuring Operational goal No. 3.3.1 To conduct an analysis of duplicated functions. Based on the calculations, to demonstrate economic feasibility of restructuring Operational goal No. 3.3.2 To develop a presentation on duplication and non-compliance of functions and powers, substantiated with economic calculations. To develop constructive proposals Operational goal No. 3.3.2 To develop a presentation on duplication and non-compliance of functions and powers, substantiated with economic calculations. To develop constructive proposals Operational goal No. 3.3.3 To hold a presentation of results during the Deputies’ Day in the Regional and Supreme Councils, Labor and Social Policy Ministry. To identify influence agents. Operational goal No. 3.3.3 To hold a presentation of results during the Deputies’ Day in the Regional and Supreme Councils, Labor and Social Policy Ministry. To identify influence agents. Operational goal No. 3.1.1 To conduct an analysis of the current state reporting system on regional needs in highly skilled personnel Operational goal No. 3.1.1 To conduct an analysis of the current state reporting system on regional needs in highly skilled personnel Operational goal No. 3.1.2 To develop state reporting forms on medium- and long-term needs of employers in personnel Operational goal No. 3.1.2 To develop state reporting forms on medium- and long-term needs of employers in personnel Operational goal No. 3.1.3 To pilot new forms of state reporting in 2 leading industries of the Region. To conduct an analysis, adjustment and draft a project for pilot introduction in the Region Operational goal No. 3.1.3 To pilot new forms of state reporting in 2 leading industries of the Region. To conduct an analysis, adjustment and draft a project for pilot introduction in the Region Operational goal No. 3.1.1 To conduct an analysis of the current state reporting system on regional needs in highly skilled personnel Operational goal No. 3.1.1 To conduct an analysis of the current state reporting system on regional needs in highly skilled personnel