1. “Leadership in the Workplace” AMBTS August 2010 AMBTS August 2010

2. What is Leadership?

3. Leadership is an influence process; therefore, leaders are people who, by their actions, encourage a group of people to move toward a common or shared goal. A leader is an individual; leadership is the function that the individual performs. Leadership in the Workplace Defined

4. Who are they? 1.Leading With Formal Authority 2.Leading With Informal Authority

5. WHERE ARE THE LEADERS Manager Team ATeam BTeam C

6. Formal Leader –A type of leader who is usually a manager and is recognized as one with a position and a title that reflect the individual’s status.

7. Life Experiences Home life Crises Personal Struggles Success Through Hardship Failures Focus on Developed

8. What Work Should Leaders Do Get on the Balcony Identify the Adaptive Challenges Regulate Distress Maintain Disciplined Attention Give the Work Back to the People Protect the Voices From Below

9. Informal Leader A type of leader who exhibits many characteristics of the formal leader but is not recognized as a leader by an organization and holds no title or authority. An informal leader is very powerful in the organization. They can impact decisions and outcomes and the success of the organization.

10. Reality About Informal Leaders Informal leaders exist in ever organization. If persuade to join in can make a difference. Opinion leaders that can impact the success of change Informal leaders shape opinions

11. Attributes of and Effective Workplace Leader 1.Possess Team Building Skills 2.Possess Flexible Leadership Style 3.Have Courage and Determination 4.Are Open Minded 5.Have Integrity 6.Possess Good Communication Skills

12. Effective Workplace Leaders Communicate Motivate Change Agent Manage Conflict Mentor and Network

13. What Others Should See Leader being innovative Inspiring Trust Asking what and why Keeping an Eye on the Horizon Doing the Right Thing

14. The Process of Great Leadership Challenge the process - First, find a process that you believe needs to be improved the most. Inspire a shared vision - Next, share your vision in words that can be understood by your followers. Enable others to act - Give them the tools and methods to solve the problem. Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do, a leader shows that it can be done. Encourage the heart - Share the glory with your followers' hearts, while keeping the pains within your own.

15. Fred Hodge & Eric Abernathy