1. HIVQUAL Group Learning Guide – New York State DOH AIDS Institute 1 Sustainability of Q. Program Learning Objectives  To understand the importance of sustainability to the long-term success of the HIV quality program  To have at least one idea for how to help improve program sustainability

2. HIVQUAL Group Learning Guide – New York State DOH AIDS Institute 2 Sustainability of Q. Program Strategies  Communicating program success  Remeasuring performance  Building quality into daily work life

3. HIVQUAL Group Learning Guide – New York State DOH AIDS Institute 3 Sustainability of Q. Program Strategies  Communicating program success Develop system for employee reward and recognition Champion staff through promotion of success stories Exchange “best practices”

4. HIVQUAL Group Learning Guide – New York State DOH AIDS Institute 4 Sustainability of Q. Program Strategies  Remeasuring performance Remeasure performance at pre-established intervals Review measurement data regularly Respond to subpar performance in a systematic manner

5. HIVQUAL Group Learning Guide – New York State DOH AIDS Institute 5 Sustainability of Q. Program Strategies  Building quality into daily work life Make QI part of job descriptions Incorporate quality concepts into new employee training Provide ongoing quality training Provide opportunities to participate in QI projects Incorporate best practices