1. 1 21 th Wiesbaden Group meeting - Paris Presentation to 21th Meeting of the Wiesbaden Group on Business Registers Case study: Profiling in Statistics South Africa (Session 3) Marietha Gouws Executive Manager: Business Register 24-27 November 2008

2. 2 21 th Wiesbaden Group meeting - Paris Topics Profiling in Statistics South Africa (Stats SA) Progress and development the past year Problems experienced Issues solved Future plans

3. 3 21 th Wiesbaden Group meeting - Paris Profiling in Stats SA Identifying Enterprise Groups for investigation Criteria for selection (financial year end, size group 1, large and complex) Sources (mainly survey area requests and new businesses or structural changes) Prepare a Profile Plan Collect information Email Telephone Personal visits

4. 4 21 th Wiesbaden Group meeting - Paris Profiling in South Africa (continued) Analyse Information Financial Statements/ Annual Reports Organogram (company structure) Interview Outcome Report (summary of findings collected during an interview) Feedback to users Profile outcome report in centralised storing place Meetings with Survey Areas Enterprise (EN) updates on the Business Sampling Frame (BSF)

5. 5 21 th Wiesbaden Group meeting - Paris Expand the Large Business Unit Employ 13 new staff members on contract Tailor-made training plan was implemented Revise the “profiling” chapter in the Operational Manual Develop and implement new forms and procedures Revise the units model Implement the Profiling Quality Self Assessment Checklist Progress and development in the past year

6. 6 21 th Wiesbaden Group meeting - Paris New staff require more training and support: to enable them to update the business information on the Business Sampling Frame to be able to conduct interviews independently Entry level salaries for permanent profilers is not attractive Three staff members left the unit so far Stakeholder communication not well managed Problems experienced

7. 7 21 th Wiesbaden Group meeting - Paris Job grading in progress to address the entry level salary levels In-dept assessment to determine areas for improvement Additional training sessions were conducted in: Financial Statement and Annual Report interpretation Use of Business Sampling Frame (BSF) and other systems Case studies on incomplete profiles were presented Development of a communication strategy Mechanisms to address problems

8. 8 21 th Wiesbaden Group meeting - Paris Implementation of the revised Units model Development of an interface for the profiling activities per Enterprise Group Implement the Communication Strategy Future plans

9. 9 21 th Wiesbaden Group meeting - Paris Thank you For comments and queries: mariethag@statssa.gov.za