1. Information Services We’re here to serve you Main Menu

2. Welcome to Information Services at the Health Sciences Center. We are here to serve your computing needs. Choose a department to find out more. Support Training Application Development Map Visit our website at http://hsc.usf.edu/ishttp://hsc.usf.edu/is

3. Application Development Main Menu App/Dev provides the following services: Application Support Solution Consulting Custom Development Web Services Data Storage and Application Hosting Choose a link or click “Next” to continue. Next 1/6

4. Application Support Application Development also maintains several server-based applications used by faculty, staff, and students of the Health Sciences Center. Some examples are: MD Banner student information system AMCAS admissions system Content Management System for web pages HSC Surveyor for creating web-based surveys Main Menu Next Back App/Dev Menu 2/6

5. Solution Consulting Application Development is happy to help you with problems that may be solved through computer technology. This may include: Advice and aid developing new solutions Evaluating and solving problems with existing solutions Guidance for finding the sources and methods for collecting data you need. Main Menu Next Back App/Dev Menu 3/6

6. Custom Development Application Development develops custom solutions for the Health Sciences Center. To name a few: Student Notes HSC Faculty Affairs Database HSC Support Desk Application Resident Evaluation Application Main Menu Next Back App/Dev Menu 4/6

7. Web Development Application Development provides assistance for web pages, web sites, and web applications. These services include: Web Site and Web Application Housing Content Management Server to ease web site development and maintenance HSC Web Presence Management Web Site consulting for planning and design Web Page and Site Development support Main Menu Next Back App/Dev Menu 5/6

8. Data storage and Application Housing Application development will also host applications developed by third parties, as long as the application meets the criteria set by Information Services. Main Menu Back App/Dev Menu 6/6

9. Support Main Menu Support Desk On-site desktop services Multimedia Lab Consulting Services Our services include: Choose a link or click “Next” to continue. Next 1/5

10. The Support Desk The technicians can help you with questions related to supported software products troubleshooting equipment problems network connectivity issues. Full service is available 8:00 am - 5:00 pm Mon-Fri. Extended telephone service is available until 8:00 pm most week-day evenings For service call (813)974-6288 Main Menu Next Back Support 2/5

11. On-site Desktop Services In cases where on-site troubleshooting or hardware and software installation is required, our technicians will come to your office. This service is available for: on-campus offices USF/HSC offices in designated remote locations (e.g. Davis Island) On-campus response time for problem and troubleshooting calls is generally within 8 business hours. Requests for hardware and software installations and for service at remote sites are handled on a slightly lower priority basis. Main Menu Next Back Support 3/5

12. Multimedia Lab The HSC multi-media lab is provided for the use of faculty, staff, and students in preparing the following: –Presentations –web pages –instructional materials Support provides help for people who are new to the lab, or unfamiliar with a particular piece of hardware or software. Services available include: –Image scanning –Slide scanning (Creation of computer images from existing slides) –Slide making (Creation of photographic slides from computer images) –Video capture from tape and other sources Main Menu Next Back Support 4/5

13. Consulting Services Support also provides consultation on equipment needs. This may include: –an evaluation of the current status of your desktop computer equipment –a discussion about the types of work you do and the applications that you use –recommendations of hardware and software appropriate to your needs Main Menu Back Support 5/5

14. Training Main Menu The Information Services Training Department offers training in the following: Word Access Excel PowerPoint FrontPage Choose a link or click “Next” to continue. Next 1/6

15. Word Classes Word I Pre-requisite: Windows experience. Length: 2 hrs. –Create and format documents –Edit and save documents –Create & customize toolbars and icons –Spell check –Templates and forms Word II Pre-requisite: Word I. Length: 2 hrs. –Create and revise columns –Create and format tables –Insert Clip Art and WordArt –Create envelopes and labels Next Back Main Menu Training 2/6

16. Access Classes Access I Pre-requisite: Windows experience. Length: 2 hr. –Database design concepts Access II Pre-requisite: Access I. Length: 2 hrs. –Create a simple database from scratch Access Forms Pre-requisites: Access I and II. Length: 1.5 hr. –Create forms and sub- forms Access Queries & Reports Pre-requisites: Access I and II. Length 1 hr. –Create custom queries and reports Next Back Main Menu Training 3/6

17. Excel Classes Excel I Pre-requisite: Windows experience. Length: 2 hrs. –Design worksheets and workbooks –Enter data and numbers –Perform simple calculations –Format worksheets –Relative & absolute referencing Excel II Pre-requisite: Excel I. Length: 1 hr. –Prepare your spreadsheet for printing –Page Setup –Create custom headers & footers –Repeating rows & columns –Link worksheets Next Back Main Menu Training 4/6

18. PowerPoint Classes PowerPoint I Pre-requisite: Windows experience. Length: 2 hrs. –Understand the basic PowerPoint screen –Create a basic presentation –Format text and bullets –Insert and format WordArt –Use backgrounds and templates –Set transitions, builds and timings –Print options PowerPoint II Pre-requisite: PowerPoint I. Length: 2 hrs. –Work with the Clip Organizer –Insert and format tables and charts –Animate slide objects –Learn about speaker notes Next Back Main Menu Training 5/6

19. FrontPage Classes Pre-requisite: Windows experience. Length: 2 hrs. ~ Create a simple web site ~ Include text, images, hyperlinks, themes and tables ~ Set compatibility with Netscape ~ Publish your website to the HSC file server Next Back Main Menu Training 5/6

20. Map Main Menu