1. Nourishing ideas. Nourishing people.TM Ian Mitchell
Global Business Services EMEA

2. Our strength is our ability to connect expertise around the world.
Europe/Africa
27% of gross investment
24,000 employees
North America
44% of gross investment
55,000 employees
Asia/Pacific
12% of gross investment
34,000 employees
Latin America
17% of gross investment
26,000 employees
139,000 employees in 65 countries.
As of February 2012

3. Cargill is composed of 75 businesses organized around four major segments.
Agricultural
Food
Financial
Industrial
We buy, process and distribute grain, oilseeds and other commodities to makers of food and animal nutrition products. We also provide crop and livestock producers with products and services.
We provide food and beverage manufacturers, foodservice companies and retailers with high-quality ingredients, meat and poultry products, and health-promoting ingredients and ingredient systems.
We provide our agricultural, food, financial and energy customers around the world with risk management and financial solutions.
We serve industrial users of energy, salt, starch and steel products. We also develop and market sustainable products made from agricultural feedstocks.

4. 1 2 3 4 5 Our EMEA Shared Service Journey Mid 1990s Early 2000s 2009
2011 5
2012+
Established country specific Financial Service Centres
Created more regional financial service centres
Further internal consolidation plus outsourcing of financial transaction processing activities to Eastern Europe
Establishment of Global Business Services & strategy review
Implementation of strategy review

5. Lessons Learned To Date
Our EMEA Shared Service Journey
here
Lessons Learned To Date 1.
It works !
Internal 2.
Solid business case & senior management support 3.
Communication 4.
Create positive perception 5.
Understand your processes & performance first
Outsourcing 7.
Salary arbitrage is possible 8.
Knowledge retention

6. Our EMEA Shared Service Journey – the Future
Policy Dialogue with Businesses
Business Unit
‘Strategic Partner’
Strategic and critical processes
Responsibility for achieving strategic goals, focused on core mission-critical activities
Accountable for financial and business results
Focus on Cargill’s customers, products and local markets
Corporate Functions
‘Specialist’
Enterprise wide strategy and policy making
Business
Unit (s)
Recommend policy in areas of specialized skills and knowledge
Set standards in areas of specialized skills and knowledge
Monitor compliance with Corporate Requirements
Ensure Cargill access to “best practice” functional capabilities required for Strategic Intent
Lead selection, development, and evaluation of functional leadership and talent
Champion connectivity to other functions, shared services, and BUs, and establish/reinforce standards and consistency
Owns Major Business Processes (PRTP, RTR, HTR, etc). Provides strategic guidance and governance of major processes to business unit and GBS
Corporate Function(s)
Corp Ctr
Transactional Support to Businesses
Global Business Services
GBS
“’Service Provider”
Provide standardized services
Process and Policy Direction for Major Business Processes
Serves businesses and functions with high administrative burden where major economies of scale exist
Manages businesses as its customers with clear governance mechanisms
Operates as an independent entity, but governed by , and accountable to, all stakeholders

7. Our EMEA Shared Service Journey – the Future
Global Business Services
We will develop and execute GBS strategy
We will build GBS brand
We will capture and validate value with our clients
GBS Operational KRAs
GBS Strategic
KRAs
We will enable Cargill to work differently.
“Right work, right location, right cost, right delivery model”
GBS Vision
We will select, develop and retain the best people
We will honor our commitments
We Will Enrich Our Communities Through Serving
We Will
Support Cargill’s Growth Strategy
We will deliver innovation in our services that improve effectiveness & efficiency
We will be the partner of choice for Cargill businesses and functions
We will operate as one global managed services organization

8. Nourishing ideas. Nourishing people.TM