1. TM

2. In August 1985, Group Concorde started as a freight forwarding organization and has now evolved as a Freight domain specialist. During this transition, the promoters have run businesses across the entire Aviation and Logistics domain as Airline Representations, Air Freight, Ocean Freight, Freight focused Technology Solutions etc. thereby creating a positive identity in the industry. Determination and hard work of the Group has been well recognized throughout the industry and our innovative approach has helped us launch path breaking initiatives in the logistics segment. In sync with India’s evolving logistics needs, Group Concorde through its subsidiary Red Express is priming itself to deliver an experience that never existed in the Indian Logistics segment. Background 27 years of commitment

3. Concorde Cargo – The Parent Company of the Group was incepted in the Year 1986-87 by Mr. Pukhraj Singh Chug. With a small office in Connaught Place (Delhi) to offices in 30+ locations across India as on February’2013. From a small staff of approximately 10 people to a strength of 1000+ as on February’2013 Our Journey

4. About Red Express As one of the India’s first dynamic Door to Door solutions provider, Red Express is a team of highly innovative & enthusiastic young achievers. Our value proposition lies in the process innovation, technology & unique business solutions for our customers. Red Express believes that by being flexible, customer oriented and highly effective & efficient on processes and technology, we can offer reliable, unmatched & value for money Door to Door solutions. RED Express’s pioneering initiative of web based booking engine and maintaining a high degree of information transparency for schedules, multiple frequencies, pricing, track n trace and customer business/account information will set new standards in the industry. It is our Endeavour to stay committed to superior, qualitative and customized Door to Door solutions which will give our customers an enhanced experience of our hassle free parcel services.

5. 5 Real-Time Express Distribution You can count on RED for fast and reliable Domestic Express Door To Door Solutions. Transparently Sharing Live “By the Minute” Business Information through a Highly Efficient Web Based Integrated Information Technology Platform. Redefining the term “Express” by introducing fastest connections with Flexible and “As Promised” pick up and delivery timings along with an array of Optional Value Added Services. Reliable and Flexible in the process of distribution by introducing high value innovations in our Operation Processes, Transparent Schedules and Multiple Frequencies TM

6. “A Perfect Integration of People, Processes and Technology”. RED EXPRESS

7. To do SMART THINGS that use VALUE INNOVATION to deliver uncontested services for an AMAZING CUSTOMER EXPERIENCE. RED EXPRESS VISION 27 years of commitment

8. WHY RED EXPRESS Robust Processes Learning and Development Employee FriendlyEmployee Empowerment 27 years of commitment

9. ORGANIZATIONAL CULTURE Our Philosophy: We believe that individuals who are treated with respect and given responsibility respond by giving their best. Focus, clarity in understanding our mission, our goals and what we expect from each other is critical to our success Our Mission: We aim to retain the highly talented people in the organization through continuous efforts in developing and engaging our crew. We strive to manage diverse workforce in such ways so that optimum utilization can be achieved so that individual as well as organizational goal are met. The vision of PPD is “Get them YOUNG and make them GROW”. We aim to fulfill this vision by offering robust internal processes which ensure our employees gets the best of benefits supplemented by a highly engaging work environment.

10. CAREER PATH Client Relationship Manager Business Development Manager Business Development Officer Management Trainee/ Trainee (Sales)

11. Training Programs that develop “The LEADER within YOU” LEARNING & DEVELOPMENT Comm-You-nication Skills, Conflict Management, Managerial Skills, Effective Meetings, Coaching, Negotiation Skills, Problem Solving and many more Internal Training Programs Lean Six Sigma, Project Management Program, Shiv Khera – Blueprints for Success, Credit Management and many more External Training Programs

12. CONFIRMATION POLICY An employee shall be confirmed in the services of the company on completion of the probationary period, subject to satisfactory performance during probation i.e. 6 months. All requisitions for confirmation of service of an employee must be sent by the HR to department head who will finally approve the confirmation at least ten days prior to the expiry of the ongoing probation, and finally HR will issue a confirmation letter. Confirmation of services of an employee, whose probationary period has been extended, will be effective subject to his improved performance and will be effective only on the expiry of the extended probationary period, as per the procedure specified above. COMPENSATION All employees shall be paid salaries as specified in their appointment/contract letters. Salary shall be paid by the 7th day or before of every month. Salary slips will be available online by 10 th of every month.

13. Cycle: – Performance appraisal is being done once in a year and after completion of probation period successfully. Purpose: – Clarifying Expectations – Feedback on Performance – Developmental Feedback – Training Needs – Future Goals Performance Appraisal Tool – Balanced Score Card PERFORMANCE APPRAISAL

14. Built on Innovation Continuous Innovation is an integral part of our business strategy. We aim to provide the best parcel delivery services to our clients across our network. We are driven to provide outstanding customer experience and to keep customer’s perspective as a leading factor for designing Innovative Door to Door solutions. Our state-of-the- art technology gives first of its kind online experience to our customers. Our pick up & delivery mechanism and infrastructure have been designed to reduce the transit and dwell time of your domestic consignments, thereby minimizing the scope of error keeping in mind our key focus…..Real Time Express Distribution.

15. State of the Art Technology We bring in the first of its kind web based Booking Engine, which would provide customers with a matrix of products with associated price and value additions to choose from. This will give flexibility to the customer to book a shipment and choose from a range of value added services. We aim at providing Real Time information to our clients on all packages shipped on our network. Our Power Track service helps you keep a track of the shipment throughout its shipment cycle through regular email and SMS updates.