1. And the new public servant

2. Bold. Ambitious. Creative Inequalities AND economic growth “What the true planner does is make it possible for people to become themselves” Changing business, society, self

3. I fundamentally believe it is time for a change to implementation in housing…vision and leadership RTPI Convenor, 11 June

4. Community outcomes NOT service outcomes How do we organise around communities and their requirements Data How little we know How unlike the lived experience people live here feel Statement of ambition: Public services must improve outcomes and reduce gaps Total resources targeted to deliver priorities Prevention and early intervention CHALLENGE: THE GOOD LIFE

5. Wellbeing Start with the person Comprehensible, manageable, meaningful Building active citizenship Time and expectations

6. Support services Local services Your community WDC Neighbourhood management model…

7. Trust AND credibility Share ambition with community Public sector demonstrates: can change, can listen, can join up, can act AND Challenge and support communities to do more for themselves If WE put in a bit more effort, better results and when we make the ask of communities what

8. how WDC Neighbourhood management model… Trust AND credibility Share ambition with community Public sector demonstrates: can change, can listen, can join up, can act AND Challenge and support communities to do more for themselves If WE put in a bit more effort, better results and when we make the ask of communities Alexandria pilot Anti social behaviour Didn’t have right intelligence People too frightened Delegated responsibility Back courts Little work, high impacts Huge transformation People using Waste management Education and support to help those who need it AND get messages across

9. THE CHALLENGE OF HISTORY…. …THE BENEFITS OF ‘PLACE’

10. Economic Participation and opportunities Planning regeneration and infrastructure Community capacity, culture and behaviour Customised and targeted public services Shifting the agenda: towards prevention [public services only work if you the first three right. Getting it right for communities, and with communities]

11. Community empowerment bill DUTY to work together to improve outcomes OUTCOME PREVENTION PLAN and annual reporting PROBABLE DUTY for integrated local planning for communities severe inequality PARTICIPATION REQUESTS…capacity building and engagement with communities Potentially community control of ASSETS

12. Open collaboration It’s all about relationships Fiercely optimistic, ruthlessly realistic observe reflect act Process: What makes people tick? How do we meet? Looking foward

13. Shared starting point Awareness and communication Process overlap and benefit [service and space] Roles and responsibilties RTPI research strategyengagementplansdeliverymonitor routemap Sovereign planCorporate leadership

14. Making the space to make the change Prioritising Empathy; step into someone elses shoes From permission to an expectation The experience of contradiction Waste of resources What would happen if you didn’t do certain things? Are we victims of being told what to do? The new statutory duty The day job implication Leadership Sticking with it Changing events Reconnecting with the reasons we came into public service

15. YOUR key learning points The SINGLE most powerful HOPS lever ONE action by next conference 3 things…..