1. 27/02/2006 Tan Kim Lian ROLES IN ORGANIZATIONS  LEADERSHIP  MANAGEMENT  ADMINISTRATION

2. 27/02/2006 Tan Kim Lian Leadership Defined The ability to influence others into desired direction and doing more than what they normally would do, and do so willingly, happily, and enthuciastically. The ability to influence others into desired direction and doing more than what they normally would do, and do so willingly, happily, and enthuciastically.

3. Tan Kim Lian 27/02/2006 Leadership Role Good Interpersonal skill Good communication skill Good public speaker Represent organization at function Speaks at function As spokesman Take responsibility and blame 1. Figure head Desired QualitiesAction/BehaviorRoles

4. Tan Kim Lian 27/02/2006 Leadership Role (Cont’d) Clear vision & mission Clarity of direction Show enthusiasm/ Intent Show direction Set objective/goals Excite member towards goals 1. Visionary Role Desired QualitiesAction/BehaviorRoles

5. Tan Kim Lian 27/02/2006 Leadership Role (Cont’d) Knowledgeable Willing to learn Interest on mentee's progress Share knowledge and experience Teach/guide/coach/tr ain Inquire/check on progress 3. Mentoring Role Desired QualitiesAction/BehaviorRoles

6. Tan Kim Lian 27/02/2006 Leadership Role (Cont’d) Well-informed Not procrastinate Not fickle-minded Make strategic decision Harness support for decision 4.Decision Making Role Desired QualitiesAction/BehaviorRoles

7. Tan Kim Lian 27/02/2006 Leadership Role (Cont’d) Integrity Sincerity Do what you say, say what you do 5. Modeling Role Desired QualitiesAction/BehaviorRoles

8. 27/02/2006 Tan Kim Lian LEADERSHIP Figure head role. Figure head role. Pace setter-set. Pace for others to follow, set vision, mission, strategy. Pace setter-set. Pace for others to follow, set vision, mission, strategy. Play mentoring role- energize others towards desired direction and harness others efforts jointly. Play mentoring role- energize others towards desired direction and harness others efforts jointly. Decision maker – make major decision. Decision maker – make major decision. Peace maker. Peace maker. Take responsibility for accomplishment of mission. Take responsibility for accomplishment of mission. Assume risk of loss and failure. Assume risk of loss and failure.

9. 27/02/2006 Tan Kim Lian EFFICIENCY EFFICIENCY RESULTS RESULTS  A manager has a broadest role (combination of leader and administrator).  He needs to set direction and inspire others to get work done (leadership), to get results.  He needs to keep records and see that rules are followed (administrative).

10. 27/02/2006 Tan Kim Lian THE ELEMENTS OF MANAGEMENT ARE :  Planning and budgeting  Setting direction  Organizing and staffing  Aligning the efforts of many people  Controlling  Decision-making and problem solving  Motivating and inspiring people

11. 27/02/2006 Tan Kim Lian  Rules and procedure developed by top executives/authorities.  An administrator ensures rules and procedures are adhered to.  A boss can be more of an administrator than a leader.

12. 27/02/2006 Tan Kim Lian  A person can be a boss in a company without being a leader.  An administrator can be effective in his job without being a leader.  A leader can be effective without being an administrator-leaving rules, regulations and their enforcement to others.

13. 27/02/2006Tan Kim Lian THE ELEMENTS OF ADMINISTRATION ARE : THE ELEMENTS OF ADMINISTRATION ARE :  Making rules and regulations  Making decisions that apply and interpret rules and regulations  Keeping records  Filling out forms

14. Tan Kim Lian 27/02/2006 Contribute to vision, mission and organization’s objectives Contribute to organization’s objectives Contribute to operational objectives Performance impact Long termMedium termShort term Impact over time Strategic decisionsTactical decisions Optimizational decisions at operational level Level LessModerateA lot Frequency of Decision To leadTo manageTo administerMain Task LeadersManagersAdministrators

15. 27/02/2006Tan Kim Lian LeadersLeaders Manager s Administrators Type of Decision Strategic Tactical Optimizational

16. 27/02/2006Tan Kim Lian Types of leadership Action Attitude Make few decisions Make some decisions, leave the rest to others Make most decisions because you think you are right Let others make decision Make decisions objectively (based on / consider other people opinion) Make decisions subjectively Trust others Trust himself and trust others Trust himself more than trust others Laisser-faire (hands-off) DemocraticAutocratic

17. Tan Kim Lian 27/02/2006 Low task-high people oriented Medium task-medium people oriented High task-low people oriented Followers feel about you Bases Style LikedRespected Feared but no resentment Dependent on expertsNeeds some knowledge Must be knowledgeable Affiliative/friendly (Lets see how about you doing it.) Coaching (This is how we should do together) Commanding (do as I said) Laisser-faireDemocraticAutocratic Types of leadership ( Cont’d)

18. Tan Kim Lian 27/02/2006 Laisser-faireDemocraticAutocratic When time is not criticalWhen time is important When quick action is required Applicable when you are not well-versed Applicable when you are not so well-versed Applicable when you are very competent Useful when followers are very knowledgeable Useful when followers are knowledgeable Useful when followers are not very knowledgeable Types of leadership ( Cont’d)

19. Tan Kim Lian 27/02/2006 THANK YOU…….