1. Copyright iT4C 2009 Managing small IT projects in VCS

2. Copyright iT4C 2009 Introductions Name Project management experience Particular question? Key point from your experience?

3. Copyright iT4C 2009 iT4C Guidelines – managing an IT volunteer project 1.One named contact & clear responsibility/contact details 2.Organisation keeps ownership 3.Clear initial aims/objectives/scope – project initiation document 4.Know your resources and those of the volunteer 5.Communication 6.Communication 7.Handover – notes and skills share as appropriate (see point 2) 8.If you need help (or just someone to talk things through) – iT4C

4. Copyright iT4C 2009 Basics of Project Management Defining –Clarifying objectives of the project –Roles, effective teamwork. Plan –Tasks and timescale - dividing the project up into manageable stages Monitor –Controlling the project through its stages using the project definition & plan Review –Risk register – identify risks and strategy to manage them

5. Copyright iT4C 2009 For a volunteer Appreciate the challenges of the organisation, resources/time/priorities/IT knowledge Apply the methods you know from the corporate sector/training but appropriately Be realistic about your own time/organisation’s input Don’t over commit/contingency Keep notes Handover Celebrate the learning and the successes

6. Copyright iT4C 2009 For the contact in the VCS Set aside time Know what you need – project initiation document Listen but also question (see point 2) Respond quickly to requests for info Involve the volunteer in the organisation Keep in touch Keep ownership Frustrations may happen – celebrate success! If you need an ear – iT4C

7. Copyright iT4C 2009 Top Tips A clear brief to start - the right project for you A plan to work to (with flexibility) The right volunteer(s) Communicate Review Keep notes Ask for help

8. Copyright iT4C 2009 Tools TaDa lists & Remember The Milk –http://tadalist.com/http://tadalist.com/ –http://www.rememberthemilk.com/http://www.rememberthemilk.com/ Voo2do –http://voo2do.com/http://voo2do.com/ Basecamp –http://basecamphq.com (not free about $24 per month)http://basecamphq.com

9. Copyright iT4C 2009 Resources Project initiation template –http://www.ictknowledgebase.org.uk/projectinitiationdocumenthttp://www.ictknowledgebase.org.uk/projectinitiationdocument People in project planning –http://www.ictknowledgebase.org.uk/projectmanagementpeoplesidehttp://www.ictknowledgebase.org.uk/projectmanagementpeopleside Project Management article –http://www.ictknowledgebase.org.uk/fileadmin/ICT/pdf/project_management/lcgpm.pdfhttp://www.ictknowledgebase.org.uk/fileadmin/ICT/pdf/project_management/lcgpm.pdf Managing IT volunteers –www.it4communities.org.ukwww.it4communities.org.uk

10. Copyright iT4C 2009 Any Questions? Anne Stafford www.it4communities.org.uk anne@it4comunities.org.uk 020 7796 2144