1. Strong authentication in e-banking. A Status Update after 10 Years

2. Niklas van Ingelandt
1989 SEB Interbank Payments
1995 Derivatives Trading
1998 SEB e-banking
2001 IT-security Manager NRPB
2004 Group Security

3. SEB’s history 1800 1900 2000 2000 1972 1856 2004 Codan - Denmark 1864
Stockholms Enskilda Bank and Skandinaviska Banken
merge
1856
Stockholms Enskilda Bank founded
1972
2000
BOS Poland
2004 Codan - Denmark
Skandinaviska Banken founded in Göteborg
1864
1982
SEB International
2004 Bank Agio - Ukraina
1997
Trygg Hansa
2006 SEB 150 years
1998
Acquisition of three Baltic banks
SEB is a bank with a strong financial heritage and has existed as a financial institution for 150 years
SEB was founded in 1856 by André Oscar Wallenberg and has since then held a strong position in the Swedish banking market
During the last couple of years the structure of SEB has changed and SEB is today a very different bank from when it was founded
1999
BfG Germany

4. SEB worldwide SEB 5 million customers 2 million internet clients
Sweden
Brazil
China
Denmark
Estonia
Finland
France
Germany
Great Britain
Latvia
Lithuania
Luxemburg
Norway
Poland
Russia
Singapore
Spain
Switzerland
Ukraine
USA
Market
Home market in 10 countries
200 million inhabitants
SEB
5 million customers
2 million internet clients
670 branch offices
~ employees
Today SEB has its home market in 9 countries
SEB has local presence in 19 countries
SEB has 4,5 million customers
SEB has 670 branch offices and around employees
In addition SEB has local presence in many other countries and an extensive international network

5. SEB Group
The SEB Group is a Northern European financial banking group which is focused on large companies, institutions and private individuals.

6. 1995 SEB started using tokens from Vasco in 1995.
The token first used was the DP500
It was used in our Telebank service (SESAM)

7. 1996
SEB’s first Internetbank was launched in small scale. SEB employees Vasco Digipass 500 was used

8. 1998
SEB’s Internetbank was launched in large scale Digipass was delivered to customers. 90% to Retail Customers was sent during 1 month! Vasco Digipass 300 was used

9. 1999
The DP300 was considered to expensive with features that we deemed not necessary. Vasco listened to our needs and came up with the DP250.

10. 1999
From now on the DP250 is the only one sent to customers Digipass was delivered

11. 2000
The DP300C was introduced to clients with special needs. More than Digipass was deployed.

12. 2004

13. Internet usage by age group Sweden
(Source: Statistics Sweden)

14. Swedish online banking success factors
Efficient banks
High-tech banking infrastructure
High level of education
Good knowledge of the English language
High banking penetration
High PC penetration
High Internet penetration

15. Online Banking for private customers
Control at glance
Transaction - intensive
customers
4,3 mn visits per month

16. No of online banking customers

17. What is important? %

18. Delivery SEB uses a third party to initialize and personalize
the Digipass.
Token is given directly to the customer upon signing
for the appropriate service.

19. Mobility The token is small and therefore easy to bring along.
It can be used for several of our services.
Only one token is needed.
Most customer use it at home or at their office.

20. Mobility No program needs to be installed.
Works on every PC with Internet.

21. Recycling Digipass that are returned to us are recycled.
Digipass that can not be recycled is disposed of in
an environmental friendly way.

22. Problems? Very few problems regarding implementation or malfunction.
People tend not to be careful of their token.
Many needs to be unlocked more than once.