1. © 2011, The Quality Group, Inc. All rights reserved. Blended/e-Learning for Corporate Training The TQG Academic Partner Network

2. © 2011, The Quality Group, Inc. All rights reserved. TQG’s Academic Partner Network (APN)

3. © 2011, The Quality Group, Inc. All rights reserved. Customer Needs Driven Service Delivery Your Customers Need:  Employees with Advanced Problem Solving Skills  Flexible, non-disruptive, just-in-time training  Practical instruction that improves bottom line  Less costly, consistent, custom, scalable training  Help using technology to improve training process As Our Customer, You Need:  Proven, industry-recognized curricula and training process  Training that can be quickly and flexibly deployed  A program that is real-world and results-oriented  An adaptable, customizable learning technology system  Support from reputable, knowledgeable experts TQG Delivers:  Best Blended/e-Learning for LSS/PI since 1992  A Branded Learning Portal that gives you total control  A learning design fine-tuned for operations workers  The ‘one-of-a-kind’ OpusWorks® learning system  Experience with Academic Partners since 2002

4. © 2011, The Quality Group, Inc. All rights reserved. Lean, Six Sigma and Project Management

5. © 2011, The Quality Group, Inc. All rights reserved. Basic Blended/e-Learning Model

6. © 2011, The Quality Group, Inc. All rights reserved. The OpusWorks® e-Platform

7. © 2011, The Quality Group, Inc. All rights reserved. Your Branded Portal Increases Impact

8. © 2011, The Quality Group, Inc. All rights reserved. Ready-to-go e-Learning modules

9. © 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

10. © 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

11. © 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

12. © 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

13. © 2011, The Quality Group, Inc. All rights reserved. Additional e-Learning You Can Sell

14. © 2011, The Quality Group, Inc. All rights reserved. Additional e-Learning You Can Sell

15. © 2011, The Quality Group, Inc. All rights reserved. Logistics Certification Series: Contact MSSC

16. © 2011, The Quality Group, Inc. All rights reserved. Create Custom e-Learning – TQG can help!

17. © 2011, The Quality Group, Inc. All rights reserved. Model #1a: LSS Green Belt Blended

18. © 2011, The Quality Group, Inc. All rights reserved. Model #2: Concurrent LSS Blended Learning

19. © 2011, The Quality Group, Inc. All rights reserved. Model #3: Push-Pull Blended Learning

20. © 2011, The Quality Group, Inc. All rights reserved. Suggested Blended Model: Project Management

21. © 2011, The Quality Group, Inc. All rights reserved. Typical 100% Instructor-Led Programs

22. © 2011, The Quality Group, Inc. All rights reserved. Time Savings: ~50% Instructor; ~25% Student!

23. © 2011, The Quality Group, Inc. All rights reserved. Benefits for your customers and you! Faster learning, less disruption … Easier to Sell Flexible, scalable, learn anywhere, 24/7/365 Accommodates different learning styles More learner accountability, own pace, repeat, review, assess Students come to class on the same learning level Improved classroom productivity … Lower Delivery Costs Hands-on, active learning that can be more interactive Automation of class admin processes – tests, materials, surveys More dedicated, team-based project work More coaching and mentoring with SME instructor Increased Performance and Results … More Value Immediate access to online materials as job aid Increased retention with better knowledge transfer to job Chunked learning that can be delivered JIT Better mentoring & coaching from the SME More Savings, More Capacity, More ROI … More Revenue  Lower instructor and class overhead costs per student  Better control, consistency and scalability of delivery roadmap  Better utilization of expert instructor resources and student time  Better organization-wide alignment with overall business objectives

24. © 2011, The Quality Group, Inc. All rights reserved. Blended Learning – Learning Outcomes vs. Face-to-face Figure 6: Blended Learning Outcomes vs. Outcomes of Face-to-Face Instruction Alone” --Brandon Hall, 2008

25. © 2011, The Quality Group, Inc. All rights reserved. Engaging e-Learning* + Integrated Class materials* + Prepared, knowledgeable instructors + Proper student expectations + A Deployment Enablement System (OpusWorks®)* = TQG’s Keys To Blended Learning Success Engaging e-Learning* + Integrated Class materials* + Prepared, knowledgeable instructors + Proper student expectations + A Deployment Enablement System (OpusWorks®)* = * Key Deliverables available from The Quality Group Exceptional Results

26. © 2011, The Quality Group, Inc. All rights reserved. Student Guides … for each Lean, Six Sigma, Statistics Module

27. © 2011, The Quality Group, Inc. All rights reserved. Instructor Guide & Participant Workbooks … for WB, YB, GB

28. © 2011, The Quality Group, Inc. All rights reserved. OpusWorks® Conductor – Your Classes

29. © 2011, The Quality Group, Inc. All rights reserved. OpusWorks® Conductor – Your Exact Menus!

30. © 2011, The Quality Group, Inc. All rights reserved. Keys To Replicating CPCC’s Success

31. © 2011, The Quality Group, Inc. All rights reserved. Minimal Investment – Win-Win Revenue Sharing One-Time: $995 (Flexible Payment Terms, if needed) Aggressive discounts for APN Members: 35%/45% -Same discount for completely custom menus -Class materials fees waived

32. © 2011, The Quality Group, Inc. All rights reserved. TQG Academic Partners Make Money! Notes: *Fee exclusive of travel costs and mentoring fees ** Calculation assumes 10 students per class *** Portal Licensors set their own prices

33. © 2011, The Quality Group, Inc. All rights reserved. TQG’s APN: A Winning Partnership

34. © 2011, The Quality Group, Inc. All rights reserved. Market TQG APN as a National Brand Your PortalTQG Website Marketing Click Ad on iSixSigma ASQ Events Conferences Your credibility More

35. © 2011, The Quality Group, Inc. All rights reserved. TQG’s APN: Desired Future State! DEVELOPMENT DELIVERY CUSTOMERS

36. © 2011, The Quality Group, Inc. All rights reserved. Summary Your own OpusWorks® Branded Portal … you are in total control! World-class content, blended model, and delivery system that you can adapt and flexibly use to delight your customers Pay-As-You-Go Access to expansive e-Library: Lean, Six Sigma, Statistics, Project Management, Healthcare Process Improvement, SPC, ISO, Problem Solving, WinAt-Work, Logistics, etc. Capability to help customers build their own e-Learning Scalability & visibility from TQG APN membership Value-add for your community, Money-Maker for your institution!

37. © 2011, The Quality Group, Inc. All rights reserved. 37 Potential Action Plan -Commit to the Program -Take and share ‘Demo’ -Download this PPT -Consult with either Tricia or Rob -Talk with another TQG APN Member -Create ‘pull’ via a Corporate Advisory Board -Plan Logistics: Instructors, Schedule, Marketing, Sales etc. -Buy initial e-Learning inventory – minimum $995 -Sign TQG’s Letter of Understanding or TQG Agreement -Provide your logo so we can set up your OpusWorks portal -Just Do It!

38. © 2011, The Quality Group, Inc. All rights reserved. Today’s PPT: www.thequalitygroup.net/images/downloads/BlendedLearningWebinar3_24_11.pdf Demo: www.thequalitygroup.net/library.asp Rob Stewart, 404.843.9397, rstewart@thequalitygroup.net Tricia Berrett, 404.845.3459, tberrett@thequalitygroup.net Thank You!! www.thequalitygroup.net/images/downloads/BlendedLearningWebinar3_24_11.pdf www.thequalitygroup.net/library.asprstewart@thequalitygroup.nettberrett@thequalitygroup.net Discussion/Q&A