1. UNHCR T he UN Refugee Agency Established on 1950 by the United Nations General Assembly. Mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. UNHCR has helped tens of millions of beneficiaries restart their lives in more than 110 countries.

2. UNHCR in Egypt The Arab Republic of Egypt is a signatory to the 1951 Refugee Convention and its 1967 Protocol, and the 1969 OAU Convention. UNHCR Egypt was established in December 1954 UNHCR’s operation in Egypt is one of the organization’s largest and oldest urban refugee programmes. The organization carries out the functional responsibilities for all aspects of refugees i.e. registration, documentation and refugee status determination (RSD) in accordance of the Memorandum of Understanding (MoU) with the Government of Egypt concluded in 1954.

3. Persons of Concern to UNHCR in Egypt As of July 2015, UNHCR in Egypt has registered some 183,500 refugees of different nationalities, out of whom 127,500 are Syrians. Refugees and Asylum Seekers are from different countries Sudanese, Somali, Ethiopian, Eritrean, among others as well as Iraqi and Syrian. Refugees and Asylum seekers receive a UNHCR documentation (card) approved by the GOE and is considered the authorized identification document. Resident permit is granted on the UNHCR document. 70% of the registered caseload are living in Greater Cairo followed by Alexandria and Damietta. Refugees are faced with difficult socio-economic conditions as well as inaccessibility to employment.

5. Type of Assistance Assistance are provided to vulnerable cases only. UNHCR has been providing monthly cash assistance to the Refugees and Asylum Seekers for several years. UNHCR Egypt provide one time cash assistance for education and winterization on a seasonal basis. The estimated amount for cash assistance is EGP 125,000,000 for some 14,000 cases Currently assistance are being made through Post Office and Bank of Alexandria using electronic postal transactions and ATM cards respectively.

6. RFP was launched on 4 September inviting Qualified banks and financial service providers, who are authorized by the CBE to process financial transactions and/or issue ATM cards

7. REQUEST OF PROPOSAL (RFP) Purpose: Streamline its assistance to refugees and asylum seekers, Explore the possibility of channelling its assistance through: electronic transfer and/or prepaid/ATM card Targeted assistance in 2016: Monthly target is 12,000 cases One time a year assistance to: 14,000 cases for education 12,000 cases for winterization

8. It is Important that Your Proposal is: In ENGLISH or ARABIC Quoted in Egyptian Pounds (EGP) Included relevant VAT Submitted in a Sealed Envelop, Separate sealed envelops: 1. TECHNICAL REQUIREMENT (70% of the total scoring) 2. FINANCIAL REQUIREMENT (30% of the total scoring) Non-inclusion of copies of your offer with any correspondence sent directly to the attention of UNHCR staff will result in disqualification of the proposal. No pricing information should be included in the Technical proposal. Submit your proposal to UNHCR office Al Yamani Building Street, Zamalek behind of Marriott Hotel - Zamalek (dropped in the tender box at the security gate) Deadline: 3 rd October at 11:59 PM

9. Important Time Frames By 3rd October:Proposal submission. By 31st October: Proposal evaluation On 25th November (estimated): Notification of results to all tenders