1. ORGANIZATIONAL THEORY By Vitaly Troyan

2. Learning Objectives Discuss basic organizational design List the differences of authority, responsibility and accountability Understand line/staff relationships Understand span of control Compare advantages and disadvantages of a traditional/functional organization

3. Organizing Work It all started with cavemen…

4. Organizing Work (cont.) Assigning tasks to people based on their skills Providing the right mix of direction and independence Coordinating the work

5. Organizational Goals Get the job done Meet the needs of the organization

6. Basic Organizational Design Break the work up into similar tasks Balance workload Assign people to do the work Pick someone to manage the work

7. Assign people to do the work Pick people with the right set of skills Make sure they understand the goal Make sure they’re interested in getting the work done

8. Pick someone to manage the work. Create: –Authority – power to act, make decisions, and give directions –Responsibility – obligation to get the work done –Accountability – being responsible to a higher power

9. Some things to consider… Line vs. staff Centralizing vs. decentralizing Span of control “Tall” vs. “Flat” organizations

10. Line vs. Staff Line – direct authority to get the work done Staff – provides advice to line positions Conflicts – “doers” vs. “paper pushers”

11. Line vs. Staff (cont.) Resolving conflicts –Understand roles –Mutual respect - balance Need for action vs. Need to follow the rules –Prompt resolution of disputes –Building understanding Rotation Site visits/tours