1. 1 RMC MEETING 20 JANUARY 2010

2. 2 ORGANIZATION CHANGES 2009 AUGUST  Peter Holtmann announced as CEO October  Cathleen Ruivivar, Manager Certification Services  Kasey Herd, Finance Coordinator, left RABQSA  Rachel Robinson, Training Certification Coordinator, left RABQSA November  Teresa Block, Manager Business Development, left RABQSA December  Kathy Newman, Communications Coordinator, left RABQSA 2010 January  Nancy Garza - Examiner Personnel and Training Certification Services  Adam Maxwell – Director Business Development  Lindsey Riesinger – Communications Coordinator (was Examiner Personnel and Training Certification Services)  We are in the process of hiring a new Manager Business Development

3. 3 ORGANIZATION STRUCTURE RABQSA International Inc Board of Directors Office of the CEO Manager Industry Services ED Operations Manager Certification Services ED Business Development Manager Business Development North America Business Development Asia Pacific - Contract Business Development North Asia - Contract Coordinator Communications Coordinator Certification Services N. Asia – Contract Coordinator Certification Services The Americas Coordinator Certification Services Asia Pacific 1 X Examiner - Contract 1 X Senior Examiner Asia Pacific Evaluator-Contract Senior Examiner The Americas Evaluator – Contract Psychometrician – Contract IT - Contract Business Development South America - Contract Coordinator Customer Services 2 X Examiners Examiner Examiner Admin Evaluator

4. 4 SUMMARY OF 2009 APPLICATIONS NUMBER OF APPLICATIONS RECEIVED: 446 NUMBER OF APPLICATIONS APPROVED: 383 NUMBER OF APPLICATIONS CLOSED/NOT APPROVED: 60 Some reasons are: No communication from the application (no response in 30 days) Work experience Witness audits not acceptable # APPLICATIONS OPEN: 3 Waiting for RMC votes Application re-sent to RMC for final votes Resume clarification needed from applicant AVERAGE PROCESSING DAYS: 31 # PROCESSED IN 30 DAYS OR LESS: 269 # PROCESSED GREATER THAN 30 DAYS: 174

5. 5 SUMMARY OF 2010 APPLICATIONS JANUARY NUMBER OF APPLICATIONS RECEIVED: 22 NUMBER OF APPLICATIONS APPROVED: 16 NUMBER OF APPLICATIONS CLOSED/NOT APPROVED: 2 Work experience not acceptable Witness audit not accepted # APPLICATIONS OPEN: 5 Need additional documents and needs audit verification Needs to provide RABQSA audit log form Need supporting documents Sent to RMC for concurrence Additional information needed AVERAGE PROCESSING DAYS: 5