1. Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Counseling MSgt Luis Adams 12 CES/CEOI 5 Sep 2002

2. TEAM RANDOLPH NCO ORIENTATION COURSE Definition of Counseling to give sound advice/direction General purpose of counseling to lead and guide others Kinds of counseling issues work related-behavioral-personnel Benefits of counseling reduces stress-increases productivity Barriers that arise in counseling misunderstanding/misinterpretations Pre-Screen

3. TEAM RANDOLPH NCO ORIENTATION COURSE Common Situations Work related problems Conduct/Behavior Personal problems/Issues Act-I Scene one

4. TEAM RANDOLPH NCO ORIENTATION COURSE Scene - two Counseling Techniques Approaches Misperceptions-Negativism Counselor skills

5. TEAM RANDOLPH NCO ORIENTATION COURSE Scene - three Counseling Activities Plan the interview Plan the Environment Conduct the Interview

6. TEAM RANDOLPH NCO ORIENTATION COURSE Scene - four Dos in Counseling Keep the chain informed Utilize referral agencies Keep it positive Keep it private

7. TEAM RANDOLPH NCO ORIENTATION COURSE Scene - five Donts in Counseling Discuss with fellow workers Perform session in the open Violate trust and honesty

8. TEAM RANDOLPH NCO ORIENTATION COURSE Conducting the Session Develop A Strategy Opening The Session Conducting The Session Closing The Session Documenting The Session Take Follow-up Actions

9. TEAM RANDOLPH NCO ORIENTATION COURSE Summary Define Counseling General purpose of counseling Kinds of counseling issues Benefits of counseling Barriers that arise in counseling

10. TEAM RANDOLPH NCO ORIENTATION COURSE Questions?