1. Business Technology Mr. Bernstein DECA, pp 92-99: Basic Housekeeping, Policies and Policy Manuals November 1, 2013

2. Business Technology Mr. Bernstein Cash Drawer Maintenence Opening cash funds Record bills and coins by denomination (see p 93) If opening cash is short, report this immediately to advisor Plan to have adequate change Have a plan to buy change if needed Closing cash should equal opening cash plus sales (minus any cash refunds approved by the advisor) If closing cash is short, report this immediately to advisor Worksheets for opening and closing cash are helpful 2

3. Business Technology Mr. Bernstein Policies General statements of intent about how to run your business Procedures Processes or steps used in carrying out policies Developing Policies Review day-to-day operations Check with competition Ask customers 3

4. Business Technology Mr. Bernstein Policy Manual Details expectations of every employee Each employee should receive a Policy Manual Store a manual near cash register Exceptions to policy should always be reported to the advisor 4