1. Gerontology Program Review Summary Submitted by Debra Secord, Ph.D. Department Chair: Gerontology, Health and Physical Education

2. The Process Prior to this review, Gerontology was reviewed as part of the Emeritus Institute 2001- 2002. Prior to this review, Gerontology was reviewed as part of the Emeritus Institute 2001- 2002. Faculty members were sent a memo in Summer 2003, outlining the program review process Faculty members were sent a memo in Summer 2003, outlining the program review process Faculty were asked to review their course outlines and think in terms of outcomes Faculty were asked to review their course outlines and think in terms of outcomes Advisory Board met and discussed their suggestions for the program Advisory Board met and discussed their suggestions for the program

3. Program Review Team Ed Decker, Discipline Dean Ed Decker, Discipline Dean Debbie Secord, Department Chair & FT Faculty Debbie Secord, Department Chair & FT Faculty Ellis Waller, Adjunct Faculty Ellis Waller, Adjunct Faculty Arlene Mazak, Adjunct Faculty Arlene Mazak, Adjunct Faculty Judy Schindelbeck, Adjunct Faculty Judy Schindelbeck, Adjunct Faculty Brenda Ross, Student Representative Brenda Ross, Student Representative Beth Grane, Classified Representatives Beth Grane, Classified Representatives Holly Piscopo, FT Faculty Outside Dept Holly Piscopo, FT Faculty Outside Dept Gerontology Advisory Board Gerontology Advisory Board

4. Program Review Highlights: Program Need In just 7 years baby boomers will being turning 65. Over 100,000 boomers will join the ranks of “older adults” each and every day of each and every year In just 7 years baby boomers will being turning 65. Over 100,000 boomers will join the ranks of “older adults” each and every day of each and every year There implications of sheer numbers of older individuals that will need knowledge to adapt to the challenges of the aging process and there is a need to have trained individuals ready to work with and on behalf of this population There implications of sheer numbers of older individuals that will need knowledge to adapt to the challenges of the aging process and there is a need to have trained individuals ready to work with and on behalf of this population Alliance for Aging Research states “We cannot wait to develop faculty expertise in geriatrics and gerontology and provide students- at all levels- with the requisite skills, knowledge and abilities to serve older adults.” Alliance for Aging Research states “We cannot wait to develop faculty expertise in geriatrics and gerontology and provide students- at all levels- with the requisite skills, knowledge and abilities to serve older adults.”

5. Program Review Highlights: Student Demographics The program provides educational services to citizens of a variety of generations and ethnicities. The program provides educational services to citizens of a variety of generations and ethnicities. Although most students are female ages are spread in three main areas. Although most students are female ages are spread in three main areas. About 34% are non-white and this group is also very diverse. About 34% are non-white and this group is also very diverse. Most state English is their first language. Most state English is their first language.

6. Program Review Highlights: Course Elements Online courses have raised the average program FTES from 5.24 to over 12 FTES this year. Online courses have raised the average program FTES from 5.24 to over 12 FTES this year. Eight week modules have increased FTES and retention. Average retention was 83.49% compared to 82.9% for the college, online retention for fall 2003 has been 92.76% Eight week modules have increased FTES and retention. Average retention was 83.49% compared to 82.9% for the college, online retention for fall 2003 has been 92.76% Certificate was updated: moving Gero 124 Policy to the electives, adding Law 148 Elder Law to electives and making the Gero 271-274 Field Practicum courses a single 3 unit course. Certificate was updated: moving Gero 124 Policy to the electives, adding Law 148 Elder Law to electives and making the Gero 271-274 Field Practicum courses a single 3 unit course.

7. Program Review Highlights: Student Elements Students were satisfied or very satisfied with their experience and the quality of the classroom and online courses Students were satisfied or very satisfied with their experience and the quality of the classroom and online courses Most were taking their first course in gerontology and were taking the course for a promotion, degree requirements, or to obtain the certificate. Most were taking their first course in gerontology and were taking the course for a promotion, degree requirements, or to obtain the certificate. Almost 20% of those taking the first 8 week module, signed up for the second 8 week module. Almost 20% of those taking the first 8 week module, signed up for the second 8 week module.

8. Program Review Highlights: Community Elements 6.45% of our Advisory Board Members had experience with our graduates and 100% of those who had encountered our graduates rated the knowledge and skills of our graduates rated our graduates as above average. 6.45% of our Advisory Board Members had experience with our graduates and 100% of those who had encountered our graduates rated the knowledge and skills of our graduates rated our graduates as above average. Alumni surveys show that program graduates also felt the education they received was applicable to their job and helped them receive promotions. Alumni surveys show that program graduates also felt the education they received was applicable to their job and helped them receive promotions. Over 41% of the community survey respondents had suggestions for new members for the Gerontology Advisory Board Over 41% of the community survey respondents had suggestions for new members for the Gerontology Advisory Board

9. Program Review Highlights: Qualitative Questions Level of Need-Very High Level of Need-Very High SLOs- Stage 1 SLOs- Stage 1 Student Satisfaction- Very Satisfied Student Satisfaction- Very Satisfied Satisfaction w/ Program Resources- Faculty- Somewhat Satisfied; Students- Very Satisfied Satisfaction w/ Program Resources- Faculty- Somewhat Satisfied; Students- Very Satisfied Professional Development- Faculty Very Active Professional Development- Faculty Very Active Partnership Use- High Partnership Use- High Support of culturally diverse and non- traditional student- Very Supportive Support of culturally diverse and non- traditional student- Very Supportive

10. Last Report’s Recommendations #1 Develop online credit offerings in the field of aging and overlay classes Develop online credit offerings in the field of aging and overlay classes RESULTS: Gerontology Certificate Program in place, including new online courses Created course overlays for health, F & N, and gerontology Courses are slowly being introduced in the military program

11. Last Report’s Recommendations #2 Develop a standardized procedure for registration and presentation of classes in the schedule. Develop a standardized procedure for registration and presentation of classes in the schedule. RESULTS: Courses were cross-referenced and marketing boxes were added

12. Last Report’s Recommendations #3 Develop a facilitated transfer program with CSUF Develop a facilitated transfer program with CSUF RESULTS: 18 units from the gerontology certificate transfer directly as requirements for the Gerontology track in the Human Services bachelors degree at CSUF

13. Last Report’s Recommendations #4 Gain nationwide recognition for the online certificate Gain nationwide recognition for the online certificate RESULTS: The Certificate was accepted by the Association for Gerontology in Higher Education and placed in its national register of gerontology programs.

14. Recommendations for Program Review 2003-04 Develop a plan to keep the momentum going. Marketing to counselors, community organizations, national organizations, etc. Develop a plan to keep the momentum going. Marketing to counselors, community organizations, national organizations, etc. Apply for National Program of Merit Apply for National Program of Merit Continue to develop cooperative ventures Continue to develop cooperative ventures Continue to refine the design of the online courses. Adding program electives online where appropriate Continue to refine the design of the online courses. Adding program electives online where appropriate Track former students and involve them in the program, e.g. providing current student placements and job referrals Track former students and involve them in the program, e.g. providing current student placements and job referrals Select two outcomes for evaluation Select two outcomes for evaluation