1. Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

2. SharePoint at USQ Business Processes SharePoint Features Demos Questions Agenda 2 © Unipoint 2010, All rights reserved.

3. How is SharePoint Used in USQ? –Intranet for Staff Collaboration and Information Management –Development platform for delivering business processes for the University –A document management, gradually replacing file shares SharePoint at USQ © Unipoint 2010, All rights reserved. 3

4. USQ SharePoint Timeline © Unipoint 2010, All rights reserved. 4

5. Platform Infrastructure © Unipoint 2010, All rights reserved. 5

6. Information Architecture Design © Unipoint 2010, All rights reserved. 6

7. Information Architecture - Access 7 © Unipoint 2010, All rights reserved.

8. Corporate Intranet © Unipoint 2010, All rights reserved. 8

9. Divisional Intranet © Unipoint 2010, All rights reserved. 9

10. Types of Business Processes –Corporate –Divisional SharePoint Applications –Combination of OTB functionality and extensions through API Business Processes © Unipoint 2010, All rights reserved. 10

11. Corporate Processes 1.Planning Environment 2.Campus Connection 3.Policy Library 4.Course & Program Review (CPR) 5.SAR 6.DWBI Business Processes on SharePoint © Unipoint 2010, All rights reserved. 11

12. An environment for: Corporate planning Load Budgets Aggregation 1.Quality Management Framework (QMF) © Unipoint 2010, All rights reserved. 12

13. 1. QMF © Unipoint 2010, All rights reserved. 13

14. How did we build it? –Infopath forms –Web Services –SQL Database 1. QMF (cont’d) © Unipoint 2010, All rights reserved. 14

15. Communication of executive-level messages and events to staff Messages through rich media mechanisms e.g. video 2. Campus Connection © Unipoint 2010, All rights reserved. 15

16. 2. Campus Connection © Unipoint 2010, All rights reserved. 16

17. How did we do it? –Using SharePoint Blog –Streaming Media Server –JavaScript to embed video in post 2. Campus Connection © Unipoint 2010, All rights reserved. 17

18. Management of Policies Collaboration environment for policy writers Back-room for policy preparation before they published Link with public website 3. Policy Library © Unipoint 2010, All rights reserved. 18

19. 3. Policy Library (cont’d) © Unipoint 2010, All rights reserved. 19

20. 3. Policy Library (cont’d) © Unipoint 2010, All rights reserved. 20

21. How we did it? –Document metadata –Approval Workflow –CQWB + Fusion Charts; rendered as XML –Server Utility –Approval & Publication Fascinator 3. Policy Library © Unipoint 2010, All rights reserved. 21

22. Management of course and program reviews Serves as troubleshooting tool for course teams Facilitates a L&T policy 4. CPR © Unipoint 2010, All rights reserved. 22

23. 4. CPR © Unipoint 2010, All rights reserved. 23

24. 4. CPR © Unipoint 2010, All rights reserved. 24

25. How we did it? –SPD Workflow –Web Services –SQL Database –Reference Data via SSRS 4. CPR © Unipoint 2010, All rights reserved. 25

26. Management of course specifications Academics to edits course specs Allow continuous amendments Course Specs for online handbook © Unipoint 2010, All rights reserved. 26 5. CPA

27. © Unipoint 2010, All rights reserved. 27 5. CPA

28. © Unipoint 2010, All rights reserved. 28

29. How we did it? –In house development by ICT Application Development Team –Web Services –SQL Database –SSRS for Admin Reports © Unipoint 2010, All rights reserved. 29 5. CPA

30. Management of Strategic Alignment Report Key report for University Council Collection of data and commentary Report KPIs © Unipoint 2010, All rights reserved. 30 5. SARMS

31. © Unipoint 2010, All rights reserved. 31 5. SAR

32. How we did it? –InfoPath Forms –Web Services –SQL Database –SSRS © Unipoint 2010, All rights reserved. 32 5. SAR

33. BI layer of the DWBI platform Provides dashboards and reports © Unipoint 2010, All rights reserved. 33 6. BI Centre

34. © Unipoint 2010, All rights reserved. 34 6. Business Intelligence

35. © Unipoint 2010, All rights reserved. 35 6. Business Intelligence

36. © Unipoint 2010, All rights reserved. 36 6. Business Intelligence How we did it? –BI Centre Template –PerformancePoint Service –SSAS Cubes –Dashboard Designer –SSRS & Report Builder –Excel Services

37. DEMO http://intranet.usq.edu.au/sites/qmf https://intranet.usq.edu.au/blogs/corpcommspr/ © Unipoint 2010, All rights reserved. 37

38. Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011