1. ent06.1 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com A Knowledge Innovation TM Project Proposal for ( Better tomorrow with collaboration )

2. ent06.2 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Participants Name : Reham Raafat Mostafa Name : Reham Raafat Mostafa Nationality : Egyptian Nationality : Egyptian Job title : Foreign Relations specialist Job title : Foreign Relations specialist Organization : Ministry of Youth Organization : Ministry of Youth Birth date : 13/2/1982 Birth date : 13/2/1982 Graduate : Ain Shams University, Graduate : Ain Shams University, Faculty of Arts, Faculty of Arts, Mass communication department Mass communication department

3. ent06.3 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Thank You The following course work and project proposal was created as part of the „KEN Practitioner Certification Course“ delivered at RITSEC, Cairo in April and May 2005 in collaboration with Entovation Internation Ltd. The Knowledge Innovation Assessment Methodology was developed and is copyrighted by Debra M. Amidon (www.entovation.com) www.entovation.com A special thank you for their support is given to (alphabetically listed by given name): –The Egyptian Ministry of Administrative Development –RITSEC Management  Effat El-Shooky  Hisham Sherif  Mahmood Rezk –RITSEC Staff  Amin Lotfy (Local project management and facilitation)  Ahmed Sobky (Local project management and facilitation)  Neven Noshy (Local IT support)  Sophia Korayem (Local project management) –International supporters  Debra Amidon, Entovation International Ltd www.entovation.com (Content expert) www.entovation.com  Oliver Schwabe, Eurofocus International Consultants Ltd, www.euro- focus.com (Facilitator) www.euro- focus.comwww.euro- focus.com –and the whole participant group

4. ent06.4 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Executive Summary My Knowledge innovation project will enhance the Ministry of Youth E-services to wide the participation scale in the different activities and programs and opening new markets. My Knowledge innovation project will enhance the Ministry of Youth E-services to wide the participation scale in the different activities and programs and opening new markets.

5. ent06.5 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Project Description Enhance the Ministry of Youth E-service to feed the customers, sponsors and advertisers needs and open a new market by : Enhance the Ministry of Youth E-service to feed the customers, sponsors and advertisers needs and open a new market by : 1. Wide the participations scale through spreading the updated 1. Wide the participations scale through spreading the updated data of the different departments services and activities with data of the different departments services and activities with full data through the Ministry’s website. full data through the Ministry’s website. 2. Create online interactive between the customers, sponsors & 2. Create online interactive between the customers, sponsors & the employees. the employees. 3. Provide a feedback service for the customers comments and 3. Provide a feedback service for the customers comments and suggestions. suggestions. 4. Translate the website into English to open new markets 4. Translate the website into English to open new markets

6. ent06.6 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Expected Financial Value Increasing the visitors rate will bring income to the Increasing the visitors rate will bring income to the Ministry through certian dial up connection number Ministry through certian dial up connection number Their will be deal online service with the sponsors which will increase the prgrams & activities sponsorship Their will be deal online service with the sponsors which will increase the prgrams & activities sponsorship Open new international market Open new international market

7. ent06.7 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Expected Non-Financial Value Increase the website quality and services Increase the website quality and services Activate the Ministry’s services on a wide scale Activate the Ministry’s services on a wide scale Save Time, efforts for the customers, sponsors and employees Save Time, efforts for the customers, sponsors and employees Enhancing the services through the feed back studies Enhancing the services through the feed back studies Increase the Ministry website market penetration Increase the Ministry website market penetration Enhance the market position Enhance the market position we can use the income from the process to develop the Ministry facilities and programmes to fit the customers needs we can use the income from the process to develop the Ministry facilities and programmes to fit the customers needs

8. ent06.8 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Measurement of non-financial value Evaluate the mployees performance before and after Evaluate the mployees performance before and after Measure the visitores rate befor and after Measure the visitores rate befor and after Study the customers and sponsores feedback Study the customers and sponsores feedback

9. ent06.9 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Key Proposed Activities Study the customers needs and suggestions to be able to feed its needs Study the customers needs and suggestions to be able to feed its needs Design an attractive website with easy reach tools Design an attractive website with easy reach tools Update the website to the latest technology, software & design to Update the website to the latest technology, software & design to attract the customers attract the customers Create a collecting committee to be responsible for collecting the Create a collecting committee to be responsible for collecting the programs and services information & audio video data from the programs and services information & audio video data from the different sectors in the Ministry and enter it to the website service different sectors in the Ministry and enter it to the website service with cooperation with IT department with cooperation with IT department Collaborate with follow up committee to analyse the feed back and Collaborate with follow up committee to analyse the feed back and make sure it will go to the decision taker in each department and in make sure it will go to the decision taker in each department and in the Minister office the Minister office Training course to the employees to be familiar to revise the Training course to the employees to be familiar to revise the participant application online and cheek the feed back and participant application online and cheek the feed back and suggestion to there work which will enable them to develop it and suggestion to there work which will enable them to develop it and enhance the programs and services. enhance the programs and services. Offer to customers online interactive service Offer to customers online interactive service penetrate the international market bye translating the website penetrate the international market bye translating the website

10. ent06.10 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Resources Required Collaporative process with the different departments. Collaporative process with the different departments. Proffesional Information technology team work Proffesional Information technology team work ( Creative website designers – Database team work ) ( Creative website designers – Database team work ) Training courses for the employees to enhance their internet skills Training courses for the employees to enhance their internet skills Translator for the website Translator for the website Good marketing for the website services Good marketing for the website services

11. ent06.11 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Time Required One year One year

12. ent06.12 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Organizational Readiness The project will enhance the Ministry of Youth E-services The project will enhance the Ministry of Youth E-services Will increase the partcipation rate Will increase the partcipation rate Will bring profit to the Ministry Will bring profit to the Ministry The required sourses is not too much The required sourses is not too much The profit will help the Ministry to develop it‘s facilities and services The profit will help the Ministry to develop it‘s facilities and services The project will open new markets The project will open new markets

13. ent06.13 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Success Criteria The success of the collaporative process between the The success of the collaporative process between the different depatments different depatments The employees performance with the online service The employees performance with the online service The customers and sponsores feedback The customers and sponsores feedback Increasing the website visitores rate Increasing the website visitores rate Increasing the sponsorship Increasing the sponsorship Create agood image about the website through a good market stetgy Create agood image about the website through a good market stetgy

14. ent06.14 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Projected Start Date 1.1.2006 1.1.2006

15. ent06.15 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The Assessment Results

16. ent06.16 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com The Detailed Results

17. ent06.17 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Collaborative Process Urgent : Urgent : - An identified contact person should be responsible for the overall innovation process in my organization. - An identified contact person should be responsible for the overall innovation process in my organization. - The innovation process within my organization is a collaborative venture involving all levels of personnel. - The innovation process within my organization is a collaborative venture involving all levels of personnel. - All of my organization’s stakeholders (investors, customers, suppliers) should be involved in the innovation process - All of my organization’s stakeholders (investors, customers, suppliers) should be involved in the innovation process Important: Important: - The resources and tools which have been allocated to the innovation process within my organization should adequate to ensure efficient operation of the process. - The resources and tools which have been allocated to the innovation process within my organization should adequate to ensure efficient operation of the process. - My organization’s business strategies should aligned to maximize results of a successful innovation process. - My organization’s business strategies should aligned to maximize results of a successful innovation process. Continue: Continue: - My organization’s innovation process should support the development of innovation from idea creation through commercialization. - My organization’s innovation process should support the development of innovation from idea creation through commercialization. - The criteria for measuring the success of innovations within my organization have been clearly defined. - The criteria for measuring the success of innovations within my organization have been clearly defined.

18. ent06.18 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Collaborative Process Enhancing the website services to wide the participations scale Enhancing the website services to wide the participations scale Create an interactive process between the customers and employees Create an interactive process between the customers and employees Attract sponsors to the Ministry's activities Attract sponsors to the Ministry's activities Open new market by translating the Ministry's website Open new market by translating the Ministry's website

19. ent06.19 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Collaborative Process  Encourage the collaborative process between the different departments and sectors in the Ministry and different departments and sectors in the Ministry and between the IT departments between the IT departments  Facilitate the information transferring process between the departments in the Ministry specially to IT departments departments in the Ministry specially to IT departments Create an IT a system to get the costumers & sponsors feedback and Create an IT a system to get the costumers & sponsors feedback and link with different department and with decision maker link with different department and with decision maker Studies the Customer needs though an online surveys. Studies the Customer needs though an online surveys. Open new market by translating the Ministry website Open new market by translating the Ministry website

20. ent06.20 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Performance Measures Urgent (address immediately) Urgent (address immediately) –This business strategy is clearly communicated within all levels of the organization. –The measurement process is perceived within the organization as a learning activity. Important (address within 3 months) Important (address within 3 months) –The organization should rewards idea creation, responsible risk- taking, and development of innovations into. taking, and development of innovations into. Continue (keep supporting) Continue (keep supporting) - Processes are in place within the organization to measure - Processes are in place within the organization to measure the organization’s intangible assets. the organization’s intangible assets.

21. ent06.21 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Performance Measures Enhance the collaboration between the all the Enhance the collaboration between the all the sectors and departments in the Ministry. sectors and departments in the Ministry. Training course to the employees to be familiar to Training course to the employees to be familiar to revise the participant application online and cheek revise the participant application online and cheek the feed back and suggestion to there work which the feed back and suggestion to there work which will enable them to develop it and enhance the will enable them to develop it and enhance the programs and services. programs and services. Make competition between departments to best Make competition between departments to best programs and services by big reword. programs and services by big reword. The Sobervision department shuold evaluate the The Sobervision department shuold evaluate the resbond of the different department to public resbond of the different department to public feedback and suggetion. feedback and suggetion.

22. ent06.22 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Performance Measures Create a collecting committee to be responsible for collecting the programs and services information from the different sectors in the Ministry and enter it to the website service with cooperation with IT department Create a collecting committee to be responsible for collecting the programs and services information from the different sectors in the Ministry and enter it to the website service with cooperation with IT department Training course to the employees to be familiar to revise the participant application online and cheek the feed back and suggestion to there work which will enable them to develop it and enhance the programs and services. Training course to the employees to be familiar to revise the participant application online and cheek the feed back and suggestion to there work which will enable them to develop it and enhance the programs and services. Make competition between departments to best programs and services by big reword Make competition between departments to best programs and services by big reword The organization’s performance measures should be designed to gauge both tangible and intangible indices. The organization’s performance measures should be designed to gauge both tangible and intangible indices.

23. ent06.23 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Education / Development Urgent (address immediately) Urgent (address immediately) –The Minister's educational programs should designed to include a variety of teaching strategies to include a variety of teaching strategies –Systems should be in place within the organization to incorporate knowledge in planning business strategy. Important (address within 3 months) Important (address within 3 months) -Use variety of teaching strategies and evaluate it after the end of the training course - Mechanisms exist within the organization should evaluate the usefulness of “fugitive” / “tacit” knowledge to the organization. Continue (keep supporting) Continue (keep supporting) - Systems are in place within the organization to track the flow of - Systems are in place within the organization to track the flow of knowledge. knowledge.

24. ent06.24 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Education / Development To improve the Ministry of Youth E-service, the employees To improve the Ministry of Youth E-service, the employees should have training course about interactive online programs should have training course about interactive online programs with customers needs, Suggestions and also interact with the sponsors. with customers needs, Suggestions and also interact with the sponsors. The trianing courses should use different teaching stratgies The trianing courses should use different teaching stratgies Evaluate (Instructore performance – The conveninte data which Evaluate (Instructore performance – The conveninte data which were provided in the training course – emloyees understanding) were provided in the training course – emloyees understanding) The courses should have flxibilty to add or change the training The courses should have flxibilty to add or change the training course contact to fit its porpose course contact to fit its porpose

25. ent06.25 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Education / Development Study the desired performance in each department in the Ministry Study the desired performance in each department in the Ministry Identify the weakness points in the employees performance Identify the weakness points in the employees performance Provide the employees with vital training course related to their work and specialists Provide the employees with vital training course related to their work and specialists Use variety of teaching strategies and evaluate it after the end of the training course Use variety of teaching strategies and evaluate it after the end of the training course Encourage the interactive training courses. Encourage the interactive training courses.

26. ent06.26 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Learning Network Urgent (address immediately) Urgent (address immediately) - Communication within the network should be facilitated by computer / - Communication within the network should be facilitated by computer / communications technology. communications technology. - The E-services should provide opportunities for dialogue and learning - The E-services should provide opportunities for dialogue and learning - All participants in the “network” should share a common vision & propose - All participants in the “network” should share a common vision & propose - There should be mechanisms in place to document the economic - There should be mechanisms in place to document the economic wealth of the network. wealth of the network. Important (address within 3 months) Important (address within 3 months) - Communication systems are in place to effectively promote cross- - Communication systems are in place to effectively promote cross- fertilization of knowledge between centers. fertilization of knowledge between centers. Continue (keep supporting) Continue (keep supporting) - Centers of Excellence which recognize and leverage complementary - Centers of Excellence which recognize and leverage complementary competencies are established within the network. competencies are established within the network.

27. ent06.27 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Learning Network Provide the website with audio and video data for all the Provide the website with audio and video data for all the Ministry activities Ministry activities Develop the interactive process between the Ministry’s department and the customers Develop the interactive process between the Ministry’s department and the customers Study the customers needs through published surveys on the net Study the customers needs through published surveys on the net provide to the users a certain number to login the internet by a provide to the users a certain number to login the internet by a dial up connection related to the Ministry to access the dial up connection related to the Ministry to access the website, which provide some benefit to the Ministry website, which provide some benefit to the Ministry

28. ent06.28 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Learning Network Enhancing the E-services through supply the different Enhancing the E-services through supply the different departments published activities with audio & video data departments published activities with audio & video data Provide all the needed information for the customers Provide all the needed information for the customers Create a feedback webpage to interactive with customers, to Create a feedback webpage to interactive with customers, to know their comments on the services, wishes and suggestions know their comments on the services, wishes and suggestions to improve the services. to improve the services. Provide an application for each programme or activities for the Provide an application for each programme or activities for the customers to apply on net, which will make afford time and customers to apply on net, which will make afford time and effort for both employee and the customers effort for both employee and the customers

29. ent06.29 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Positioning Urgent (address immediately) Urgent (address immediately) - Techniques have been developed within the organization to - Techniques have been developed within the organization to prioritize new business opportunities within the context of prioritize new business opportunities within the context of current strategy. current strategy. - The techniques should be apply consistently so that insights can be - The techniques should be apply consistently so that insights can be compared and contrasted with validity in the marketplace. compared and contrasted with validity in the marketplace. Important (address within 3 months) Important (address within 3 months) - Data obtained by the organization’s intelligence-gathering system should be - Data obtained by the organization’s intelligence-gathering system should be quickly integrated (fed-forward) into the day-to-day operations of all personnel quickly integrated (fed-forward) into the day-to-day operations of all personnel who have a need to know. who have a need to know. Continue (keep supporting) Continue (keep supporting) - The organization should has mechanisms and/or systems in place to align the - The organization should has mechanisms and/or systems in place to align the internal environment with the external environment. internal environment with the external environment. - The organization’s range of vision consistently and accurately captures signals from diverse competitors (both current and future). - The organization’s range of vision consistently and accurately captures signals from diverse competitors (both current and future).

30. ent06.30 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Market Positioning Study the market needs Study the market needs Update the Website to the latest technology & software. Update the Website to the latest technology & software. Study other international Ministerial strategies. Study other international Ministerial strategies. Update the website with Ministry's latest information Update the website with Ministry's latest information Facilitate and easier the tools in the website. Facilitate and easier the tools in the website. Develop the website interactive with customers Develop the website interactive with customers Penetrate the international market. Penetrate the international market.

31. ent06.31 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Market Positioning 1. Collaborate with the researches department to make studies about : 1. Collaborate with the researches department to make studies about : - Study the customers' needs and suggestions to be able to feed its needs - Study the customers' needs and suggestions to be able to feed its needs - Study the international strategies of using the flows of information - Study the international strategies of using the flows of information 3. Update the website to the latest technology, software & design to attract 3. Update the website to the latest technology, software & design to attract the customers the customers 4. Offer to customers online interactive service with a fast feedback 4. Offer to customers online interactive service with a fast feedback 5. Penetrate the international market by translate the website into English 5. Penetrate the international market by translate the website into English

32. ent06.32 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Products / Services Urgent (address immediately) Urgent (address immediately) –The Ministry should set aside investment capital to fund and nurture a sufficient percentage of new ideas to stay ahead of the competition. -The organization should has the ability to create programs and services to meet the unarticulated needs of the marketplace. Important (address within 3 months) Important (address within 3 months) –The Ministry has the ability to create products and services to meet the unserved needs of the marketplace. Continue (keep supporting) Continue (keep supporting) –The Ministry should follows product design principles and processes which emphasize the development of products and services which have embedded knowledge support.

33. ent06.33 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Products / Services Provide the Ministry website with all the activities audio video data and information about the events (descriptions, roles and the criteria of participations ) Provide the Ministry website with all the activities audio video data and information about the events (descriptions, roles and the criteria of participations ) The customers ability to apply online in any of the ministry's activities The customers ability to apply online in any of the ministry's activities Create a feedback webpage, for comments on the Ministry's activity and suggestion Create a feedback webpage, for comments on the Ministry's activity and suggestion Create an interactive process between the public ( customers & sponsors) and employees Create an interactive process between the public ( customers & sponsors) and employees

34. ent06.34 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Products / Services Enhance the Ministry E-servers by updated the website with Enhance the Ministry E-servers by updated the website with all the departments activities in the Ministry which will wide all the departments activities in the Ministry which will wide the participation scale. the participation scale. Creating a feedback webpage to know the customers needs, Creating a feedback webpage to know the customers needs, comments and suggestions for develop the Ministry activities. comments and suggestions for develop the Ministry activities. Create online dealing with the sponsor & provide them with updated Create online dealing with the sponsor & provide them with updated data about the Ministry's activities & events data about the Ministry's activities & events Interactive service with customers and sponsors Interactive service with customers and sponsors Translate the website into English to open new markets Translate the website into English to open new markets

35. ent06.35 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Penetration Urgent (address immediately) Urgent (address immediately) –Within its network of strategic alliances, the organization maintains a balance between cooperative and collaborative relationships. –The Ministry’s strategic alliance process defines measurable activities and standards of performance. Important (address within 3 months) Important (address within 3 months) –The Ministry should defined its plans for future evolution –The Ministry’s view of the “enterprise” includes stakeholders, partners, and customers Continue (keep supporting) Continue (keep supporting) –The Ministry should uses alternative channels of distribution for its services. –The Ministry should has strategies in place to monitor the strategic alliances of its facilities. facilities.

36. ent06.36 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Market Penetration Plane for a good market strategy Plane for a good market strategy Create an attractive advertisements a bout the Ministry activities Create an attractive advertisements a bout the Ministry activities Enhance information updating Enhance information updating Create a feedback online with public surveys in different activity Create a feedback online with public surveys in different activity Make researches on the feedback from the public to enhance the service Make researches on the feedback from the public to enhance the service Create page for new suggestion and idea, to be discuses with the decision makers Create page for new suggestion and idea, to be discuses with the decision makers Translate the Ministry website into several language Translate the Ministry website into several language Attract advertisers & sponsors form all over the world Attract advertisers & sponsors form all over the world

37. ent06.37 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Market Penetration Inform the customers with details about different services and Provide them the ways to participate in it through the website Inform the customers with details about different services and Provide them the ways to participate in it through the website Studies the feed back from the public to improve the services Studies the feed back from the public to improve the services Support this idea and enhancing the services by attracting the sponsor to this project by advertising their products to the website Support this idea and enhancing the services by attracting the sponsor to this project by advertising their products to the website

38. ent06.38 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Market Image Urgent (address immediately) Urgent (address immediately) –Within the Ministry, the difference between a marketing strategy and an advertising campaign should be clearly defined. –The Ministry’s advertising defines its uniqueness in the marketplace. –The Ministry's advertising messages should be based upon knowledge- based market studies, instead of programs attributes. Important (address within 3 months) Important (address within 3 months) –The Ministry’s image campaign should be sufficiently multifaceted to penetrate existing markets. –The Ministry’s image campaign should sufficiently multifaceted to create new markets. Continue (keep supporting) Continue (keep supporting) –The Ministry’s publicity conveys a balanced message regarding its current position and its future direction.

39. ent06.39 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Market Image Plane for a good market strategy Plane for a good market strategy Put an advanced advertising plane for the advertisers Put an advanced advertising plane for the advertisers Create new services to the market to fit its needs Create new services to the market to fit its needs

40. ent06.40 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Market Image Plane for a market image strategy to penetrate the market Plane for a market image strategy to penetrate the market Enhance the websites services by creating an attractive Enhance the websites services by creating an attractive website with supplying it with audio video data a bout website with supplying it with audio video data a bout the Ministry's activities ( the ex a activities, current and the coming activities ). the Ministry's activities ( the ex a activities, current and the coming activities ). Create an interactive process with customers with a Create an interactive process with customers with a fast respond to the customers needs. fast respond to the customers needs. The last two points will increase the number of visitors which The last two points will increase the number of visitors which will bring profit and will increase the number of advertising, also will will bring profit and will increase the number of advertising, also will attract sponsors attract sponsors

41. ent06.41 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Leadership / Leverage Urgent (address immediately) Urgent (address immediately) - Lleaders should use the knowledge gained from external - Lleaders should use the knowledge gained from external leadership activities to develop new internal business strategies. leadership activities to develop new internal business strategies. - A leader should put mechanisms in place to reward employees - A leader should put mechanisms in place to reward employees for sharing knowledge and expertise. for sharing knowledge and expertise. Important (address within 3 months) Important (address within 3 months) - leader should define his sphere of influence across sectors - leader should define his sphere of influence across sectors - Leaders should define his sphere of influence within the world - Leaders should define his sphere of influence within the world community. community. - Leader should have effective strategies in place to disseminate the - Leader should have effective strategies in place to disseminate the Ministry knowledge to the marketplace. Ministry knowledge to the marketplace. Continue (keep supporting) Continue (keep supporting) - Leader should developed internal mechanisms to feed-forward expertise in ways that enhance the Ministry’s business performance. - Leader should developed internal mechanisms to feed-forward expertise in ways that enhance the Ministry’s business performance.

42. ent06.42 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Leadership / Leverage Enhance the evaluation system to improve work performance Enhance the evaluation system to improve work performance Set an accurate measurement for the performance Set an accurate measurement for the performance Enhance the rewording system for the creative and new idea Enhance the rewording system for the creative and new idea

43. ent06.43 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Leadership / Leverage * The leader in my project should: * The leader in my project should: Have Long and short term strategy to be able to compete and penetrate the market and satisfy the customers. Have Long and short term strategy to be able to compete and penetrate the market and satisfy the customers. Enhance the flow of knowledge through the E-service by having a good network between the different departments. Enhance the flow of knowledge through the E-service by having a good network between the different departments. Update to the latest Information technology field to increase the benefit from the website and increase the visitor’s rate. Update to the latest Information technology field to increase the benefit from the website and increase the visitor’s rate. Create interactive process between the employee and the customer feed back process and make sure of the fast respond to the feedback Create interactive process between the employee and the customer feed back process and make sure of the fast respond to the feedback

44. ent06.44 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Activities: Technology / Internet Urgent (address immediately) Urgent (address immediately) - Collaboration and interaction of employees across - Collaboration and interaction of employees across Ministerial boundaries should be measured in terms of Ministerial boundaries should be measured in terms of value-added contributions.. value-added contributions.. Important (address within 3 months) Important (address within 3 months) -Technology within the Ministry should promote collaboration -Technology within the Ministry should promote collaboration between employees who work in different areas between employees who work in different areas Continue (keep supporting) Continue (keep supporting) - The innovative ideas should be well-received. - The innovative ideas should be well-received. - The Ministry should use cyberspace as a learning tool. - The Ministry should use cyberspace as a learning tool.

45. ent06.45 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Ideas : Technology / Internet Create a complete infrastructure for a Create a complete infrastructure for a communication network. communication network. Create a database server which contain the Create a database server which contain the Ministry of Youth data. Ministry of Youth data. Enhance the performance by using the technology Enhance the performance by using the technology in all work stages in all work stages

46. ent06.46 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Small Project: Technology / Internet Design a webpage offers applications for the customers how Design a webpage offers applications for the customers how want to participant in the Ministry’s activities, which will be review want to participant in the Ministry’s activities, which will be review by the organizers with a feedback to the customers. by the organizers with a feedback to the customers. Design a webpage offers applications for the sponsors and advertisers Design a webpage offers applications for the sponsors and advertisers to choose the events and activities that they want to sponsor, to choose the events and activities that they want to sponsor, these application will be review by the market departments these application will be review by the market departments A simple course to the employees shows them how to connect to server A simple course to the employees shows them how to connect to server to upload and show the data. to upload and show the data. provide to the users a certain number related to the Ministry to login provide to the users a certain number related to the Ministry to login the internet by a dial up connection to have access to the website which the internet by a dial up connection to have access to the website which will provide some benefit to the Ministry will provide some benefit to the Ministry

47. ent06.47 Created based upon the Knowledge Innovation Assessment Methodology © ENTOVATION International Ltd. www.entovation.com Requests: Enhance the collaboration between the all the sectors and Enhance the collaboration between the all the sectors and departments in the Ministry departments in the Ministry Database server provide an audio video data about Database server provide an audio video data about the Ministry’s activities the Ministry’s activities Training Course for the employees to start working with Training Course for the employees to start working with interactive process with the customers interactive process with the customers Create a dial up connection number to logon the Create a dial up connection number to logon the Ministry website Ministry website Market the website for the customers and sponsors Market the website for the customers and sponsors