1. Summerville Training Can we help you?

2. Is Training the Answer? As a company who deilver training you would expect us to say YES!

3. Course Content Transition from personnel to leaders Tackling performance issues effectively Motivate and build teams Lead and implement company change Plan and manage workloads effectively Delegate and empower

4. Choose a Course First time personnel Team leaders Sales personnel Project personnel Change personnel New personnel

5. Key Elements The efficient and effective use of IT is dependent on the successful of integration of 3 key elements

6. What do Managers Need Managers need the knowledge to enable them to make informed decisions Managers need to know about how technology can be utilised Managers need to know what skills they or their staff require to obtain the maximum benefit from it

7. Statistics The under-trained user will cost five times more to support than a well trianed user (Gartner) 75% of employers believe employee time is wasted due to inadeqate ICT skills (British Computer Society) 96,000 managers indicate a need for improved ICT skills (Yorkshire and Humberside e-Skills UK Survey)

8. Thank You We hope that through this presentation you recognise the benefits of working with Summerville Training to develop a more strategic approach to your company ’ s management framworks involvement in IT.

9. Training Trends