1. IT @ BYU J. Kelly Flanagan Chief Information Officer Brigham Young University

2. Constant Change Moore’s law has enabled Core’s law - twice as many cores, or processors, every 18 months Moore’s law has enabled Core’s law - twice as many cores, or processors, every 18 months Disk storage doubling every 18 months Disk storage doubling every 18 months Memory capacity doubling every 18 months Memory capacity doubling every 18 months Network speed doubling every 18 months Network speed doubling every 18 months

3. Enhancement Enables Abstraction Time Ease of Use Machine Code Assembly Code Compiled Code Consume Services Graphical Programming Increase in performance due to Moore’s Law Abstraction simplifies use, increasing the pool of information technology producers. Machine Code Assembly Code Compiled Code Machine Code

4. Undesirable IT Development

5. Desirable IT Development IT developers continue to create large / complicated core applications, but with associated Services. IT developers continue to create large / complicated core applications, but with associated Services. IT developers produce and expose Services that enable access to data and functionality important to IT consumers. IT developers produce and expose Services that enable access to data and functionality important to IT consumers. IT consumers envision interesting applications and instead of producing a laundry list of requirements. they develop prototypes and applications using simple tools to aggregate and consume Services. IT consumers envision interesting applications and instead of producing a laundry list of requirements. they develop prototypes and applications using simple tools to aggregate and consume Services.

6. Traditional Interfaces Deliver Limited Access to Core Data Business Logic Web User Interface Functional leaders define application functionality Functional leaders define application functionality Functional leaders define look and feel Functional leaders define look and feel Limited set of applications due to finite resource availability Limited set of applications due to finite resource availability AIM Financials RouteY Blackboard YJobs Bookstore LibraryHR Core Data

7. Web Service Interfaces Transform the Enterprise Business Logic Web User Interface Web Service Interface Functional leaders define application functionality, look and feel, and data availability Functional leaders define application functionality, look and feel, and data availability Consumers create alternative interfaces Consumers create alternative interfaces Many applications are developed by an almost unlimited human resource Many applications are developed by an almost unlimited human resource AIM Financials RouteY Blackboard YJobs Bookstore LibraryHR Core Data With access to data, consumers fill in the gaps not addressed by traditional organizations

8. Alternative User Interfaces Business Logic Default Web User Interface Web Service Interface Alternate Web Interface Cell Phone Interface Applications such as Google, Facebook, Twitter, Pandora, and Amazon have alternative interfaces available on various devices.

9. Mashups Not “build it and they will come”, but rather “they will come and help build it”. Not “build it and they will come”, but rather “they will come and help build it”. 1800TravelBooking.com 1800TravelBooking.com Combines Google Maps, Google Spreadsheets, and Geocoder with hotel cost information Combines Google Maps, Google Spreadsheets, and Geocoder with hotel cost information Zillow iPhone Application Zillow iPhone Application Combines VirtualEarth and Zillow Combines VirtualEarth and Zillow lastminutetravel.com lastminutetravel.com 13,600 suppliers are aggregated to offer last minute travel deals. 13,600 suppliers are aggregated to offer last minute travel deals. Consume Web Service Interfaces provided by travel suppliers. Consume Web Service Interfaces provided by travel suppliers. twitgraph.com twitgraph.com Consume Web Service Interface from Google and Twitter Consume Web Service Interface from Google and Twitter

10. 1800TravelBooking.com Combines Google Maps, Google Spreadsheets, and Geocoder Combines Google Maps, Google Spreadsheets, and Geocoder

11. Zillow iPhone Application Combines Google Maps, Google Spreadsheets, and Geocoder Combines Google Maps, Google Spreadsheets, and Geocoder Displays homes on Google Maps Displays homes on Google Maps Shows estimated values Shows estimated values Homes for sale and asking price Homes for sale and asking price Homes recently sold and sale price Homes recently sold and sale price

12. lastminute.com 13.600 travel suppliers provide web service interfaces 13.600 travel suppliers provide web service interfaces This site aggregates them to provide access to all in one location This site aggregates them to provide access to all in one location

13. TwitGraph Combines Google Apps, Google Visualization, and Twitter

14. SOA Encourages Innovation Business Logic Web User Interface Web Service Interface Alternate Web Interface Other Consumer Cell Phone Interface BYU Examples: Location Service Bookstore Service Library Service Registration Service HR Service Mail Service

15. If You’re Interested Mashup Corporations Mashup Corporations one technical marketer had an innovative idea. one technical marketer had an innovative idea. CEO embraced the new business opportunity CEO embraced the new business opportunity CIO resisted the non traditional IT approach CIO resisted the non traditional IT approach Innovation safely expanded their business Innovation safely expanded their business Office of the CIO web site and blogs – cio.byu.edu Office of the CIO web site and blogs – cio.byu.edu