2. _______________________________________________________________________________________________________________________________________________________________ 2 Aquastar Web Portal ISAB December 3, 2012 Review Portal Feedback Communication Soft launch Agenda

3. _______________________________________________________________________________________________________________________________________________________________ 3 Access to Web Portal

4. _______________________________________________________________________________________________________________________________________________________________ 4 Access to Web Portal Customers will log in using existing utility billing page

5. _______________________________________________________________________________________________________________________________________________________________ 5 Existing Online Billing Page

6. _______________________________________________________________________________________________________________________________________________________________ 6 Existing Online Billing Page Log in credentials will remain the same

7. Existing Online Billing Page _______________________________________________________________________________________________________________________________________________________________ 7

8. Existing Online Billing Page _______________________________________________________________________________________________________________________________________________________________ 8 Once the portal goes live a link will be added to the existing bill page

9. Existing Online Billing Page _______________________________________________________________________________________________________________________________________________________________ 9 What name should we use for the link to the portal? Should the link go on the side, or at the bottom?

10. Welcome Screen _______________________________________________________________________________________________________________________________________________________________ 10 Aquastar allows you to view up to 13 months of your water consumption data. Water Usage Reports display your monthly, weekly, daily and hourly consumption in a graphical format, making it easy to spot trends and compare usage. Utility Billing Data provides the same information in a tabular format that can be exported and saved to your computer. Account Options allows you to set up alerts by gallons used or based on the Town’s tiered water rates. Get Started Mouse over the bars in the graphs to see your consumption in gallons or click on a bar to get more information about your usage for that period.

11. Welcome Screen _______________________________________________________________________________________________________________________________________________________________ 11 Aquastar allows you to view up to 13 months of your water consumption data. Water Usage Reports display your monthly, weekly, daily and hourly consumption in a graphical format, making it easy to spot trends and compare usage. Utility Billing Data provides the same information in a tabular format that can be exported and saved to your computer. Account Options allows you to set up alerts by gallons used or based on the Town’s tiered water rates. Get Started Mouse over the bars in the graphs to see your consumption in gallons or click on a bar to get more information about your usage for that period. Clicking on a month, will launch full dashboard Ability to select different meters Welcome text with link to more detailed directions

12. Water Usage Dashboard _______________________________________________________________________________________________________________________________________________________________ 12

13. Water Usage Reports _______________________________________________________________________________________________________________________________________________________________ 13

14. Water Usage Reports _______________________________________________________________________________________________________________________________________________________________ 14 Functionality to select charts based on: Monthly Usage Weekly Usage Daily Usage Hourly Usage Usage/Temp Precipitation Dashboard

15. Monthly Usage _______________________________________________________________________________________________________________________________________________________________ 15

16. Monthly Usage _______________________________________________________________________________________________________________________________________________________________ 16 Clicking on a month, will drill down into week view

17. Weekly Usage _______________________________________________________________________________________________________________________________________________________________ 17

18. Weekly Usage _______________________________________________________________________________________________________________________________________________________________ 18 Clicking on a week, will drill down into day view Ability to select date range

19. Weekly Usage _______________________________________________________________________________________________________________________________________________________________ 19 Weekly usage bar chart reflects the most recent week at the bottom. Is this intuitive?

20. Daily Usage _______________________________________________________________________________________________________________________________________________________________ 20

21. Daily Usage _______________________________________________________________________________________________________________________________________________________________ 21 Screen shot of calendar, to select date range for graph

22. Hourly Usage _______________________________________________________________________________________________________________________________________________________________ 22

23. Water Usage Reports _______________________________________________________________________________________________________________________________________________________________ 23

24. Usage Temp Precipitation Dashboard _______________________________________________________________________________________________________________________________________________________________ 24

25. Usage Temp Precipitation Dashboard _______________________________________________________________________________________________________________________________________________________________ 25 Daily Water Usage Daily High and Low Temperature Daily Precipitation

26. Utility Billing Data _______________________________________________________________________________________________________________________________________________________________ 26 Utility Billing Data

27. _______________________________________________________________________________________________________________________________________________________________ 27 Usage data can also be viewed in a tabular view: Monthly Usage Weekly Usage Daily Hourly Usage

28. Utility Billing Data _______________________________________________________________________________________________________________________________________________________________ 28 Customer information is displayed here. Is this useful?

29. Utility Billing Data _______________________________________________________________________________________________________________________________________________________________ 29 MonthlyDailyWeeklyHourly

30. Data is exportable _______________________________________________________________________________________________________________________________________________________________ 30 Usage data can be exported to a.csv file

31. Account Options _______________________________________________________________________________________________________________________________________________________________ 31 Select alerts by tiers, or by gallon. Change email address for alerts

32. Alerts _______________________________________________________________________________________________________________________________________________________________ 32 Alerts can be based on either tiers, or gallons. Information to show estimated usage in the billing cycle

33. Alerts _______________________________________________________________________________________________________________________________________________________________ 33 Email will be sent if customer opts for an alert Still testing this functionality

34. Communication Fact Sheet and Brochure Soft Launch Bud Article, Bud TV, New Media, Email subscriber list, how to video, information on utility bill Launch _______________________________________________________________________________________________________________________________________________________________ 34