1. NETPDTC-hosted AIM Central Site New Users Guide
[Center/community]
Citrix Metaframe
NETPDTC-hosted AIM Central Site
New Users Guide
[Month Year]
Review the entire slide prior to first login.

2. Expectations Transparency Security Unaffected by NMCI updates
What to expect.
Transparency
Content is shared among all users
Security
[Learning Site POC] is allowed to set permissions within their Area of Responsibility (AOR)
Unaffected by NMCI updates
Unless the updates affect Internet Explorer
Data is backed up daily 2

3. Changes What are the changes?
Access to AIM is via the internet, rather than on your stand-alone PC or LAN
Citrix has two activity clocks
Usage timer
Users must log into Citrix every 30 days to keep account active
Recommend using Outlook reoccurring reminders set at a three week interval
Logging into AIM is required
Inactivity timer will prompt at 118 min. after you log into your session
The prompt will appear if you are not active within AIM
Failure to respond within 2 min. will close your session
Save frequently. It will not save for you.
Do not X-Out (upper right corner of all windows).
When you are finished use the “log out” features. X-Out will create hung sessions, and Citrix will still attempt to monitor you and provide inactivity prompts after you have closed all windows. 3

4. Logging Into Citrix Login Process
Click this link:
The window to the right may appear
Select “Continue to this website (not recommended).” 4

5. Logging Into Citrix Login Process This window should appear
Select your certificate 5

6. Logging Into Citrix Login Process This window should appear
Enter your CAC PIN
****** 6

7. Logging Into Citrix Login Process This window should appear
AIM I/II Icon
Remember when you are finished to log off
STOP here IF you are just logging in to prevent your account from being disabled. 7

8. Logging Into AIM
Login Process
Single Click the AIM icon 8

9. Logging Into AIM
Login Process
Read and click OK 9

10. Logging Into AIM
Login Process
Enter your CAC PIN 10

11. Logging Into AIM Login Process AIM needs to associate with MS Word
Click Yes
This only happens the first time you log on 11

12. Logging Into AIM Login Process
Check the “Always trust macros from this publisher.” box
Click Enable Macros
This only happens the first time you log on 12

13. Logging Into AIM Login Process This window appears
Enter your User Name and Password and click OK 13

14. Logging Into AIM Login Process This window appears Select Full Access
Select Never ask me again
You will not see this window again 14

15. Logging Into AIM Login Process
You are now in AIM, which should function exactly the same as the local version you’ve been using, except for more granular privilege levels that your manager will assign to you and explain how [Center / community] will use those new privilege levels.
For an overview of these new privilege levels, view this video. The video is based on CNATT’s privilege levels. Your Center / community titles for these privilege levels may be a bit different, but the functions of each level will work the same as depicted here. 15

16. Navigating within Citrix Metaframe
View this video to get an overview of AIM Citrix File Access Settings and Desktop Navigation 16

17. The End
Time to get to work 17