1. Managers and the Environment (week 1) Dr. Ananda Sabil Hussein

2. What is Management? The art and science of getting things done through other people

3. Functions of Management Planning and strategizing Planning and strategizing Organizing Organizing Actuationg Actuationg Controlling Controlling

4. Planning and strategizing A formal process whereby managers choose goals, identify actions to attain those goals, allocate responsibility for implementing actions to specific individuals or units, measure the success of actions by comparing actual results againts the goals and revise plans accordingly A formal process whereby managers choose goals, identify actions to attain those goals, allocate responsibility for implementing actions to specific individuals or units, measure the success of actions by comparing actual results againts the goals and revise plans accordingly Strategizing : the process of thinking through on a continual basis what strategies an organization should pursue to attain its goals Strategizing : the process of thinking through on a continual basis what strategies an organization should pursue to attain its goals

5. Organizing The process of deciding who wthing an organization will perform what tasks, where decisions will be made, who reports to whom, and how different parts of the organization will coordinate their activities to pursue a common goal The process of deciding who wthing an organization will perform what tasks, where decisions will be made, who reports to whom, and how different parts of the organization will coordinate their activities to pursue a common goal

6. Leading and Developing Employees Leading : process of motivating, influencing and directing others in the orgabnization to work productively in pursuit of organization goals Leading : process of motivating, influencing and directing others in the orgabnization to work productively in pursuit of organization goals Developing employees : tasks of hiring, training, mentoring and rewarding employees in an organization, including other managers Developing employees : tasks of hiring, training, mentoring and rewarding employees in an organization, including other managers Human capital : the knowledge, skills, and capabilities embedded in individuals Human capital : the knowledge, skills, and capabilities embedded in individuals

7. Leading and Developing Employees Skilled Leader: Skilled Leader: Drive strategic thinking Drive strategic thinking Have a plan for their organization Have a plan for their organization Proactively structure the organization to implement strategy Proactively structure the organization to implement strategy Put the right kind on incentives in place Put the right kind on incentives in place

8. Type of Managers General Managers General Managers Functional managers Functional managers Frontline managers Frontline managers

9. Multidivisional Management Hierarchy Corporate-level general managers Corporate-level general managers Business-level general managers Business-level general managers Functional managers Functional managers Frontline managers Frontline managers

10. Managerial Role Interpersonal roles Interpersonal roles Figurehead Figurehead Leader Leader liaison liaison Decision roles Decision roles Negotiator Negotiator Resource allocator Resource allocator Disturbance handler Disturbance handler Entrepreneur Entrepreneur Informational roles Informational roles Monitor Monitor Disseminator Disseminator spokesperson spokesperson